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2.3
Poor
20 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Delay in services
Unfortunately
Your support is very slow in responding
There is some downtime in the customer panel
May 18, 2024
Unprompted review
CPanel has not been working for a…
CPanel has not been working for a month, and there is a problem with the hosting in uploading images and installing add-ons and templates
November 1, 2023
When I have a problem
When I have a problem, it may last for more than a few days, and I cannot wait for my work because I have more clients who make a living on these sites.
I have purchased a domain and so far it has been downloading for more than a week
When renewing domains due to many problems, I renew them for more than two years, and this is very expensive for me
Not caring to open up about my problems
I need a lot of data for my sites, and I won't get it yet
Due to the many problems, I thought about transferring. I have transferred the first domain so far, if the transfer is completed
Because my work is entirely focused on the company, this means that I have priority in attention
October 21, 2023
Excellent service and I recommend…
Excellent service and I recommend GuideIT to everyone, the support is 24 hours a day.
Thanks GuideIT
October 1, 2022
Unprompted review
Full support 24 hours a day
Full support 24 hours a day
And the presence of support in the Arabic language, and the stability and speed of the server
October 1, 2022
Unprompted review
One of the best companies
One of the best companies. Technical support is very helpful
April 3, 2023
Unprompted review
Just SCAM
Just SCAM, no service, only one man support and technical service, pay with no real service. it is SCAM.
March 16, 2023
Reply from guideittech.com
Dear MoheyEldin,
We are sorry to hear that you have had a negative experience with our company. However, we would like to clarify that we have not received any payment or provided any services to a customer under the name "MoheyEldin".
We take all complaints seriously and we would appreciate it if you could provide us with more information about your experience, including your name and the services you were expecting to receive. This will allow us to investigate the matter further and address any issues that may have arisen.
Please feel free to contact us at support@guideit.uk and we will do our best to assist you.
Sincerely,
GuideIT Technologies LTD.
Strong hosting and good customer service
August 19, 2022
Great experience with GuideIT…
Great experience with GuideIT Technologies.
January 17, 2022
Unprompted review
It has been almost a year now
It has been almost a year now, I haven't experienced any lagging, connection issues, or any technical problems so far.
Their pricing is awesome, especially for startups and small businesses.
Their technical and customer support is great.
I strongly recommend them, especially because of their low price and their reliable servers.
August 10, 2021
very good handling In addition to the…
very good handling In addition to the excellent technical support
August 2, 2021
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