Guidepost Montessori - West Alex Reviews 3

Serious delay in security deposit refund. My daughter graduated from Guideposts West Alex, VA location in July 2025. Nine months later, we still have not received her refund despite countless phone calls and email follow-ups. At one point they claimed a refund check had been issued and mailed, but they could not provide any documentation when asked. After that, they stopped responding entirely. We never received the check. Now it appears they are switching ownership and are using that as an excuse not to issue the refund. This level of unprofessionalism and stonewalling is infuriating — we trusted this company and they have betrayed that trust. What a shady, irresponsible company.

Our child has shown TREMENDOUS progress since starting at Guidepost about 8 months ago. We are EXTREMELY happy with all of the Guides and the staff alike. This is a clean, safe, and nurturing environment, and our (very) rambunctious near-4-year-old has learned and continued to learn calming techniques and we could not be more proud of him and that is a direct reflection on the 8+ hours he spends at Guidepost. Thank you to everyone at Guidepost, and we could not recommend MORE for your child to attend this wonderful place of education.

I’m a happy parent at Guidepost West Alex, because my daughter has absolutely flourished in the Toddler Spanish Immersion room with Ms Ivonne. I couldn’t ask for a better guide for my child. My kid isn’t even 3 yet and she helps with household chores like washing the table, doing dishes, sweeping floors…and easily bakes cracking eggs, cutting fruit with toddler cutlery sets, pouring water, etc. She is even working on reading. This isn’t playtime daycare, this is intentional education.
Because of that, we have stayed through some iffy times at corporate Guidepost. I frankly am not a fan of how this business has been run at the corporate level, from the shuttering of other schools, to bizarre public clashes. Our school has recently had some administrative staff changes that seem to be leading to smoother operations, and we are excited to send our youngest to the newly opening Nido class as our eldest prepares to move up to Children’s House. I am willing to ignore, for now, the corporate troubles of the last few years simply due to the amazing care and education my child has received. Her classroom even has a child with special needs and I’ve seen the guides be inclusive, loving, and helpful towards that child. So long as that atmosphere continues to exist within the classroom and my kids continue to reap benefits of Montessori and Spanish immersion, I will hope corporate can figure out the messes they have created via their mismanagement. My review and therefore my rating are geared specifically to our school location, and the amazing teachers and staff there.