Very nice lights and they work perfectly with voice control, very satisfied, highly recommended, very good product.
Company replied
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Everything in French during order process. Product was sent to a pick-up station a half hour away from my house (I thought I chose a distribution point but expected it to be delivered to my ho... See more
Company replied
Love this company and their beautiful lights. I had an issue with my lights not working and Guirled responded straight away to apologise and then sent me new ones. So impressed, thank you.
Company replied
Guirlande veilleuse ultra pratique dans une chambre d’enfant. Et made in France !🇫🇷
Company replied
Company details
Written by the company
Chez Guirled, nous croyons que la lumière ne sert pas seulement à éclairer, mais aussi à créer des moments. Depuis notre atelier du sud de la France, nous concevons et fabriquons des luminaires solaires et électriques innovants : guirlandes, sphères, suspensions et créations lumineuses qui transforment vos espaces, à l’intérieur comme à l’extérieur. Chaque produit est pensé pour être fiable, durable et esthétique, tout en restant simple à utiliser. Que ce soit pour illuminer une terrasse, décorer un salon ou créer une ambiance féérique pour vos soirées, nos luminaires apportent une touche unique, mêlant convivialité, magie et technologie. Passionnés d’éclairage, nous sommes fiers de proposer une expérience premium et personnalisée, avec un service client réactif et attentif. Notre mission : vous permettre de changer d’ambiance en un clin d’œil et de profiter d’un éclairage qui vous ressemble
Guirled - Changez d'ambiance !
Written by the company
- Un service Client Premium pour des clients heureux.
- Notre service client, 100 % basé en France, est reconnu pour sa réactivité et sa disponibilité. Réponse garantie en moins de 2 heures les jours ouvrés Équipe à l’écoute, toujours orientée solution Des conseils clairs, rapides et personnalisés Avec Guirled, vous avez l’assurance d’un accompagnement humain, sérieux et efficace, du premier contact jusqu’à la résolution complète de votre demande.
Livraison gratuite dès 59 euros d'achat
Toutes les commandes sont expédiées dans la journée (du lundi au vendredi)
Livraison gratuite dès 59 € d’achat
Expédition le jour même (du lundi au vendredi, pour toute commande avant 15h)
Satisfait ou remboursé sous 30 jours
Garantie commerciale 3 ans sur tous nos produits achetés sur guirled.com
Contact info
9 chemin d'azord, 30980, Saint Dionisy, France
- 0466366603
- support@guirled.com
- guirled.com
4.8
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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16 lights with voice control
Very nice lights and they work perfectly with voice control, very satisfied, highly recommended, very good product.
April 10, 2026
Reply from Guirled
Thank you Igor
great customer support. problem will be fixed (Everything in French during order process)
Everything in French during order process.
Product was sent to a pick-up station a half hour away from my house (I thought I chose a distribution point but expected it to be delivered to my house of course)
Now I have nothing.
It would be good if you would change the language for foreign customers.
Update: very friendly and supporting response from Giurled.
Site and order process and emails will be all in English very soon. They will resend the product.
Thank you for your support!
January 29, 2026
Reply from Guirled
Hello Inga,
We are very sorry for the confusion and the inconvenience caused.
You are absolutely right: the ordering process should be clearer for international customers. We actually already have a German version of our website (guirled.com/de), and in one week we are launching a completely new website, fully translated and designed specifically to avoid this kind of situation.
Regarding your delivery: your parcel was initially scheduled for home delivery. Unfortunately, after a failed delivery attempt by the carrier, it was automatically redirected to a nearby pick-up point. This is a standard carrier procedure, but we understand it can be frustrating — especially if it is not clearly communicated.
We sincerely apologize for this experience.
To resolve this immediately, we would be happy to send you a new parcel right away with priority shipping to your home address.
Please contact us directly so we can arrange this for you today.
We always aim to provide a smooth experience, and your feedback helps us improve.
Kind regards,
The Guirled Team
Reply from Guirled
Thank you so much Stefanie !
Excellent customer service
Love this company and their beautiful lights. I had an issue with my lights not working and Guirled responded straight away to apologise and then sent me new ones. So impressed, thank you.
August 7, 2024
Unprompted review
Reply from Guirled
Hello Trisha,
We're sorry to hear that your garlands are no longer working. We understand your frustration and would like to resolve the problem as soon as possible.
Could you tell us more about the problem you're experiencing? And provide us with your order number?
We can't find any orders in our database linked to your name.
You can contact us by email at support@guirled.com, on Facebook or Instagram.
Best regards,
Cyril
Good delivery, nice product
It is a great company. Fast delivery, great product. I will buy hear again
April 3, 2024
Reply from Guirled
Thank you Marloes !
Guirlandes pas made in France
Supers guirlandes mais attention, elles ne sont pas made in France comme on pourrait le croire (seule la sphère l'est).
April 3, 2024
Reply from Guirled
Merci Sylvain ! Tout à fait, on ne cache rien à ce sujet :) Nous travaillons actuellement sur de nouveaux produits fabriqués en France, et pour cela on a besoin du soutien de chacun !
Rémi, Guirled
Guirlande veilleuse made in France
Guirlande veilleuse ultra pratique dans une chambre d’enfant. Et made in France !🇫🇷
September 30, 2023
Reply from Guirled
Merci Élodie !
Reply from Guirled
Merci Christine !
Impressive quality
Impressive quality, quick delivery across Europe. Thank you for providing a great experience, Guirled!
May 10, 2023
Unprompted review
Reply from Guirled
Thank you very much Adam !
I have not received the item
I have received the item today. The product is of high quality. Recommended
December 11, 2022
Reply from Guirled
We apologize for any inconvenience caused. This is automatic mail. The package may be delayed with the current busy period. We will monitor this very closely and if the package has not arrived in the next few days, we will ship your order again.
Reply from Guirled
Thank you very much Sue !
Beautiful colors
The colors of the bubbles are beautiful. After ordering the light chain, it toke only a few days until the light chain arrived. Nice service!
July 19, 2022
Reply from Guirled
Thank you Anne !
Fast delivery, great product
Fast delivery, great product! The lights from Guirled are adding great atmosphere.
July 15, 2022
Reply from Guirled
Thank you Magdalena for your comment !
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