Gullivers Sports Travel Reviews 1,043

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendliness, and excellent support throughout their trips, from booking to return. People frequently highlight the outstanding organization of the holidays, including smooth transfers, well-chosen locations, and efficient booking processes, which contribute to a stress-free and enjoyable experience. Many consumers express their intent to rebook with the company, emphasizing the seamless and well-communicated nature of their travel arrangements. However, some customers also noted occasional issues, such as delays during hotel check-in or transfers, and a perceived lack of visible staff at certain hotels. A few reviewers mentioned being dissatisfied with specific hotel locations or amenities, and some experienced problems with duplicate tickets at venues.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being visible,... See more

Service

People report positive experiences with service. Customers highlight the helpfulness and efficiency of the... See more

Location

Reviewers mention positive feedback about location. Customers frequently praise the excellent and central... See more

Holidays

Customers consistently note positive experiences with holidays. Many reviewers praise the excellent... See more

Booking process

Customers consistently report positive experiences with the booking process, finding it easy, clear, and... See more

Based on these reviews

Rated 5 out of 5 stars

Dublin for 6 Nations Rugby, IRL vs Wales. Stayed in Camden Crt Hotel x2 nights. Hotel experience outstanding, Food & Services. Hotel location to Aviva grounds 35 mins, Trinity College 10mins. Rugby ti... See more

Company replied

Rated 5 out of 5 stars

Everything about the trip was well organised & communicated. Friendly staff on site to guide & answer any questions we had. Transfers etc all ran very smoothly. Great fun at the Q&A session on Frid... See more

Company replied

Rated 5 out of 5 stars

Gullivers 6 Nations trip to Rome to watch Italy V England. Booking & communication experience was great. Met the reps at the airport and check in through designated desks. Tranafer to hotel was great... See more

Company replied

Rated 5 out of 5 stars

Brilliant trip, would definitely recommend Gullivers. The staff were with us every step of the way from greeting us at Birmingham airport, on the flight, transfers, in our hotel daily and for the retu... See more

Company replied


Company details

  1. Tour Operator
  2. Sport Tour Agency
  3. Travel Agency

Written by the company

Gullivers Sports Travel is the UK’s leading, and longest established, multi-sport tour operator specialising in Rugby, Cricket and Motorsport. We run supporters trips to major worldwide sporting events. ---------------------------------- Our packages can include: - Official Tickets - Accommodation - Flights - Eurostar -Transfers - Excursions - Exclusive Events - Merchandise - Gullivers Representatives on Tour


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

Tickets were very poor

Tickets were very poor. Tickets were ‘blocked’ at the gate, was barred access. Missed the Kick Off. Supposed to be Cat1 seats. They weren’t. Email response the same as many others readily available to read, in basic terms Gullivers are disappointed but it not their fault and nothing else will be done for you.

April 11, 2026
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Reply from Gullivers Sports Travel

Hi Ken. Thank you very much for taking the time to leave your feedback. We understand a member of the team has already been in contact with you via email, but please do get in touch if you have anything further to share. We are disappointed to hear your experience did not meet expectations on this occasion and have taken your feedback on board.

The Gullivers Team

Rated 2 out of 5 stars

Ashes Test - lack of communication or information

Went to the first Perth Ashes test with Gullivers. The accommodation was great and pleased with that. Perhaps as we were only on the ticket and hotel for one test, communication and information prior to the trip was very limited from Gullivers, including around receiving the tickets prior to travel.

The refund received seemed much lower than the amount we paid for a better category of tickets. I have attempted to contact Gullivers multiple times for clarity on what the ticket cost included to account for this difference. I've received no response to any of these attempts at contacting them for clarity on this difference in actual ticket price, compared to the price charged by Gullivers, particularly given we received no support or communication from anyone at Gullivers that could explain the additional costs.

November 28, 2025
Unprompted review
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Reply from Gullivers Sports Travel

Hi Charlie, thank you for taking the time to leave your feedback.

We’re very sorry to read this and disappointed that your experience didn’t meet expectations. We’d really appreciate the opportunity to discuss this further and make things right - please do get in touch via gullivers@gulliverstravel.co.uk if you’d like to talk directly with a member of the team.

The Gullivers Team

Rated 3 out of 5 stars

The seats for the match were not sat…

The seats for the match were not sat together, I thought this was poor

March 28, 2026
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Reply from Gullivers Sports Travel

Thank you for your feedback, Stephen -We really appreciate your comments and will be sure to take them on board as we look ahead to next year.

The Gullivers Team

Rated 5 out of 5 stars

Rob went the extra mile

Rob went the extra mile
Enjoyed a fantastic trip to Rome for the six nations with Gullivers (shame about the result). I badly sprained my ankle and Rob and the rest of the team where very helpful getting me back to the UK.

March 7, 2026
Unprompted review
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Reply from Gullivers Sports Travel

Thank you for taking the time to leave a review Nick. We are so pleased to hear that you had a great time and have passed on your kind words to Rob & the team. We wish you a speedy recovery!

The Gullivers Team

Rated 5 out of 5 stars

Very seemless and it was everything we…

Very seemless and it was everything we were expecting!

March 20, 2026
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Reply from Gullivers Sports Travel

Thank you for taking the time to leave us a review! We're pleased to hear that you found your trip seamless, and look forward to welcoming you on another one soon.

The Gullivers Team

Rated 5 out of 5 stars

A great trip sorted by Gulliver to the…

A great trip sorted by Gulliver to the football at Real Madrid to watch the local Derby with Athletico this end of March 26. Organisation of a splendid hotel that was close to the ground via the Metro.

March 28, 2026
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Reply from Gullivers Sports Travel

Hi Gareth,

Thank you so much for your kind words. We're delighted to hear that you had a great experience from start to finish, and hope to welcome you on another trip soon!

The Gullivers Team

Rated 4 out of 5 stars

Everything was very good and we had an …

Everything was very good and we had an enjoyable weekend. Good well situsted hotrl, good flight and generally well organised. Just a couple if small issue:

1. A bit of a wait for the transfer back to the airport. No big deal.
2. We had to put our hand luggage in the hold when we were under the impression we could have hand luggage in the cabin , as we did on the Cardiff flight. Again no big deal just had to wait by the luggage carousel st Cardiff Airport.

Cardiff Airport was good both times. A pity its not used more.

March 13, 2026
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Reply from Gullivers Sports Travel

Hi Roger, thank you for your feedback. We're pleased to hear that you had a good experience overall. We really appreciate your comments and will be sure to take them on board as we look ahead to next year.

The Gullivers Team

Rated 4 out of 5 stars

Italy v England RBS 6 nations in Rome…

Once you book your trip Gullivers really kept you up to date and informed. Their phone lines were really quick and easy to get through to. Whilst the hotel was adequate its location was very central and ideal as a base. My group didn’t rely on Gullivers support staff too much but they were very visible and helpful. Match day tickets were in a good location, flight was easy and convenient. As a group we will definitely use Gullivers again.Shame about the result…

March 13, 2026
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Reply from Gullivers Sports Travel

Hi Alan, thank you for leaving your review! We are glad you had a great time away with us. We're pleased you enjoyed your hotel and tickets in Rome. We hope to welcome you back again soon on another trip with us!

The Gullivers Team

Rated 5 out of 5 stars

Perfect

Perfect, as each year!

March 20, 2026
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Reply from Gullivers Sports Travel

This is so lovely to read, Martin. Thank you very much for taking the time to share your feedback. We hope to welcome you on another tour very soon!

The Gullivers Team

Rated 4 out of 5 stars

Easy to book

Easy to book, nice hotel. A little costly but paying for the service,

March 20, 2026
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Reply from Gullivers Sports Travel

Thank you for your feedback, Pauline - we're pleased to hear you had a great experience overall. We really appreciate your comments and will be sure to take them on board as we look ahead to next year.

The Gullivers Team

Rated 5 out of 5 stars

I'm hooked!

Wow! What a service, from the very start of booking, which was really easy to navigate, to returning home from a fantastic tour.
Any questions pre travel were quickly answered. All documents provided in good time. Staff where visible and present at every transition stage of the weekend. All happy to chat about anything and everything creating such a lovely, calm, relaxed atmosphere.
Would absolutely 100% recommend this company to anyone looking for a sports tour - outstanding. I will certainly be travelling again with Gulliver's in the future. Thank you for making it such a wonderful experience.

March 7, 2026
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Reply from Gullivers Sports Travel

Sally, thank you so much for your kind words. We’re delighted to hear how positive your experience was from start to finish and very much look forward to welcoming you back on tour with us in the near future!

The Gullivers Team

Rated 5 out of 5 stars

Everything was organised perfectly and…

Everything was organised perfectly and we had no issues when getting to the hotel or to the game. The team even answered questions about which airport most people use and all the little details.

March 15, 2026
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Reply from Gullivers Sports Travel

This is so lovely to read - thank you very much for taking the time to share your feedback about the organisation of the trip. We hope to welcome you and your guests back again very soon!

The Gullivers Team

Rated 5 out of 5 stars

Our trip to Italy was very well…

Our trip to Italy was very well organised, from our flight to Rome to our return trip. Lots of polite well informed staff.

March 13, 2026
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Reply from Gullivers Sports Travel

Carol - thank you very much for taking the time to share your feedback. It is great to hear you enjoyed your trip from start to finish.
We hope to welcome you and your guests back again very soon!

The Gullivers Team

Rated 4 out of 5 stars

Lots of staff at airport who were good

Lots of staff at airport who were good
Hotel very good

March 13, 2026
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Reply from Gullivers Sports Travel

This is so lovely to read, Linda - thank you very much for taking the time to share your feedback. We hope to welcome you and your guests back again very soon!

The Gullivers Team

Rated 5 out of 5 stars

It was well organised with lots of…

It was well organised with lots of staff on hand to help. Unfortunately we didn’t get the nick Mullins commentary sheet we were promised which was part of the reason we chose to come with your company.we just received the commentary sheet framed - what a joy and privilege- certainly a trip to remember and thank you all at Gullivers.

March 13, 2026
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Reply from Gullivers Sports Travel

Thanks for your review Catriona, we apologies on the delay with the commentary sheet, unfortunately we are yet to receive them ourselves, but, as soon as we do this will be posted to you.

The Gullivers Team

Rated 5 out of 5 stars

The whole weekend was beautifully…

The whole weekend was beautifully managed , can’t fault the service , staff were great . 👍

March 13, 2026
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Reply from Gullivers Sports Travel

This is so lovely to read, Anthony, thank you very much for taking the time to share your feedback. Your kind words have been passed onto the tour staff, who greatly appreciate them.

We hope to welcome you and your guests back again very soon!

The Gullivers Team

Rated 5 out of 5 stars

Another bucket-list experience come true

Great E2E comms, good pricing, spot on as always. (Have travelled a few times with Gullivers and always had great experiences)

March 13, 2026
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Reply from Gullivers Sports Travel

Hi Richard, thank you for taking the time to leave us a review! We are pleased you had a great experience with us and always appreciate our returning guests.
We hope to welcome you back again soon on another trip with us!

The Gullivers Team

Rated 5 out of 5 stars

Gulliver's go above and beyond

From the initial booking through to the actual day of the match (Italy v England - 6 nations 2026), Gullivers travel where extremely professional, thoughtful and pro active throughout the whole journey.

They had representatives from the company at every step of the way, from airport check in, between the airport and coach transfer, at the hotel, pre match and at the ground and again at checkin on the return journey. Anything that was asked for was provided and every question answered.

March 13, 2026
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Reply from Gullivers Sports Travel

Thank you so much for taking the time to leave this review, Paul. We’re delighted to hear our team looked after you so well, and we truly appreciate you sharing your experience in great detail.
We look forward to seeing you again soon!

The Gullivers Team

Rated 5 out of 5 stars

Great trip to Rome!

Well organised and great staff !
Everything was great except the rugby result!

March 14, 2026
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Reply from Gullivers Sports Travel

Thank you for taking the time to leave us a review! We are pleased you had a great experience with us and appreciate your kind words about our staff.
We hope to welcome you back again soon on another trip with us, with hopefully a better score!

The Gullivers Team

Rated 5 out of 5 stars

Well organised

Well organised

March 13, 2026
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Reply from Gullivers Sports Travel

Thank you for your lovely note Michael, we appreciate your feedback!

The Gullivers Team

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