GulvKanonen Reviews 

3,058
TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 5 out of 5 stars

I chose Gulvkanonen due to their fast and detailed responses as well as a thorough cost estimate for 80sqm of floor sanding and a matt paint finish of historic floor boards and stairs from 1920 mu... See more

Rated 1 out of 5 stars

Have used them twice, and the second time had a very bad experience with Gulvkanonen. They delivered a product that was below par - uneven finish and splotchy areas. Contacted them to come back... See more

Company replied

Rated 5 out of 5 stars

We are pleased with our new floor, it is exactly what we expected. They were very quick to contact us when we asked for a quote, and we could agree on a date which was within a few weeks, just as we w... See more

Rated 5 out of 5 stars

Very well executed. Hard working foreman. Very knowledgeable. Yes it’s dusty but much less than I expected. We tried to do it on our own…, still nothing beats the professional.. it’s such a differen... See more

Company details

  1. Floor Sanding and Polishing Service
  2. Floor Refinishing Service
  3. Flooring Store

Written by the company

GulvKanonen er et firma som professionelt beskæftiger sig med gulvafslibning. Vi bruger kun erfarne håndværkere, der har viden og kompetencer med de opgaver de udfører. Det er din garanti for godt håndværk og et flot resultat. Vi har base i Herlev i København, men udfører opgaver i hele Danmark. Gennem årene har vi hjulpet mange forskellige kunder med både små og store opgaver, og vi udfører vores arbejde for både private og erhvervskunder. Gkservice.dk er en del af GulvKanonen ApS

GulvKanonen

Written by the company

Håndværk i højeste kvalitet
VI benytter kun erfarne fagfolk, hvorfor du trygt kan overlade din opgave til os.
Garanti på ALT udført arbejde
Vi giver garanti på ALT udført arbejde.
Indeklima godkendte efterbehandlinger
Vi bruger danske produkter af højeste kvalitet, som er indeklima-godkendte.

Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically takes over 1 month to reply

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4.0

All reviews

(3,058)

343 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommended

We trusted GulvKanonen to look after our tired old floors and they did not disappoint! The floors had not been done in a very long time and we’re in poor shape. These guys stripped away the ancient varnish and damage and the floors look like new.
Highly recommended!!

July 30, 2020
Unprompted review
Rated 5 out of 5 stars

Really good work

Really good work. My floor looks brand new. Highly recommended.
Fast service with competitive price.

July 21, 2020
Unprompted review
Rated 5 out of 5 stars

Super Service

From my first phone call to GulvKanonen, the service was amazing. They were really helpful through the whole process. My floors look like new! Can totally recommend GulvKanonen!

February 24, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. They arrived on time, and upon arrival, professionally assessed the floors and gave us advice on different finishes to suit the condition of our floors.
They finished on time and we are very pleased with the results.
Good value for money.

December 7, 2019
Unprompted review
Rated 1 out of 5 stars

Quick but under-average result.

Quick but under-average result.
(review edited and lowered to 1 star, mainly for deceiving costumer service management of on-line feedback)
Called for sanding plus "lud&saebe" in a single room this week. Fast response and execution time, but the outcome is under-average and not fully satisfactory.
Few hours delay in starting the job in the morning as the workers were not informed about the type of task and had to go and fetch another machine and come back. After applying the "lud" layer, they didn't perform the intermediate sanding, the result being not as smooth as other parts of the house done by another company. Unsatisfactory replies from the customer service on this matter.
Edit - Reply:
a. You flagged my review as "not from a costumer", in spite of me providing invoice nr from the beginning, and thus keeping it offline for more than 3 weeks. Once on-line you were quick in actually recognizing it as from a costumer. Strange.
b. That's not true. We didn't have any phone conversation after the work was done, you didn't offer additional "polering". Your reply to my concern was: 1. Everything was done correctly. 2. I should pass more layers of saebe. Only in the last email you wrote to call if I thought something was wrong with the floor. I didn't call, at this point I would rather deal with somebody else.

November 22, 2019
GulvKanonen logo

Reply from GulvKanonen

Hej Leonardo

Tak for din anmeldelse.

Det er korrekt at du spurgte ind til, hvorfor at arbejdsprocessen var en smule anderledes end det vi sendte tilbud på, men som vi sagde telefonisk, så er alle gulve ikke ens, og i nogle tilfælde er det op til gulvmanden at vurdere, hvad der er bedst for dit gulv.

Jeg undre mig over at vi får 2 stjerner, og at du er utilfreds med overfladen, da vi har tilbudt dig at komme ud, og polerer gulvene, selvom at du havde fået vores forklaring. Dette takkede du pænt nej tak til.

Skulle du alligevel ønske at vi kommer ud, og giver gulvene en polering står vi selvfølgelig til rådighed, og gør naturligvis dette uden beregning.

God aften

Vh. Stefan
GulvKanonen
Tlf. 71 96 91 91

Opdateret svar:

Vi tilbyder alle vores kunder at komme ud, og udbedre det de måtte være utilfredse med. Da vi giver 3 års garanti på alt udført arbejde kommer vi selvfølgelig, også ud til dig, såfremt du ønsker det. Du er velkommen til at ringe, hvis du på et tidspunkt ønsker at vi kommer forbi.

Rated 5 out of 5 stars

Perfect job!

I was really happy with their work, and they very creatively solved a tricky problem - I was impressed. And a super fair price on top of everything.

July 19, 2019
Unprompted review
Rated 1 out of 5 stars

unacceptable business practice

We agreed that GulvKanonen should start sanding our floor on May 2nd 2019. During the preparation we asked the company if they need to have a look at the floor first which they denied. So we removed all the furniture and booked a hotel for the period of the renovation.

On May 2nd, the employee showed up, looked at the floor and said that he cannot do it because there is some unevenness on the floor. He connected me to his boss over the phone and he confirmed that it cannot be done, stating that the floor is basically destroyed and that it needs to be replaced. Then the worker left…

Needless to say that we were in shock, in particular since we explicitly asked GulvKanonen PRIOR to the booking if they need to see the floor first. Also costly arrangements were made from our side based on the commitment GulvKanonen gave to us (booking hotel & removing furniture).

Luckily we were able to find another company who was able to come the same day and they basically said that the statement from GulvKanonen was ridiculous. The “severe damages” they stated were just normal wear & tear which can be easily handled with a normal sanding. The other company finished the job in the meantime and -as expected- the floor looks like new again.

So my conclusion here: either they do not have the knowledge to do an easy sanding of a wooden floor or they were overbooked that day and did not have the balls to inform their customers beforehand. No matter what was the case, it is unacceptable.

May 28, 2019
GulvKanonen logo

Reply from GulvKanonen

Hej Anita

Tak for din anmeldelse.

Svaret kommer på dansk, da det vil være nemmere for læseren at læse.

Det er helt korrekt at vi havde en aftale om gulvafslibning samt 2x natur olie den 2 maj 2019 mellem 07.00-08.00, og at vi ikke udførte opgaven.

Hvad der IKKE er korrekt er at min kollega sagde at gulvene var for ødelagte/smadret til at kunne blive rettet op. Da du bor på Jens Otto Krags Gade på Amager (Byggeri fra 2006) er der tale om almindelige parketgulve, og disse er ikke massive, og derfor er der ikke mange slibninger i dem.

Gulvene var blevet slebet en del gange før, og min kollega kunne konstatere at gulvene var meget tynde, og dette var årsagen til at vi sagde at vi ikke kunne udføre opgaven. Vi ville ikke tage chancen, da der var stor sandsynlighed for at vi ville ødelægge dit gulv, og du efterfølgende skulle skifte HELE gulvet.

Vi er selvfølgelig kede af at du opfatter det som værende dårlig service, men alt dette er gjort for dit bedste. Vi ser det som god service at informerer kunderne om udfordringerne, og lade kunderne bestemme om de ønsker at tage risikoen der måtte være.

God dag

Vh. Stefan
GulvKanonen
Tlf: 71 96 91 91

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