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Company details

  1. Software Company

Written by the company

Gumtrue is a food distribution management software. It has everything you need to efficiently monitor your distribution network. Dedicated modules for warehouse, inventory handling, purchasing, sales and bookkeeping ensure the steady supply of goods across your value chain.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

15 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

We’ve tried other systems before

We’ve tried other systems before, but Gumtrue is the only one that actually understands the needs of food distribution. Support is quick and updates are regular.

June 7, 2025
Unprompted review
Gumtrue logo

Reply from Gumtrue

Thank you for the great feedback! It means a lot to hear that Gumtrue truly fits the needs of your food distribution business. We work closely with our customers to make sure the system stays relevant and reliable — and we’re glad the quick support and regular updates are making a difference for you!

Rated 5 out of 5 stars

Very helpful and fast resolution

Great customer service and very reliable! resolution is always fast and they're easy to communicate with.

March 17, 2023
Unprompted review
Gumtrue logo

Reply from Gumtrue

We are glad to hear such a positive review from you. We pride ourselves on timely communication and professionalism. Thank you for choosing us!

Rated 5 out of 5 stars

The best customer support

The best customer support. They are very fast and helpful in solving the issues. Having good knowledge of the product.

December 19, 2022
Unprompted review
Gumtrue logo

Reply from Gumtrue

Thank you so much for your positive feedback! we're just as grateful for having you as our client

Rated 5 out of 5 stars

The support team was very helpful

The support team was very helpful. They were very nice and explained each and everything very clearly. They answered all my questions.

December 19, 2022
Unprompted review
Gumtrue logo

Reply from Gumtrue

Thank you for the amazing review! We strive to provide you with a superb experience and service.

Rated 5 out of 5 stars

Great!

Great service, always available to help. To top it all off, the software itself is great with lots of continuous improvements!

December 1, 2022
Unprompted review
Gumtrue logo

Reply from Gumtrue

Thank you so much! We're really glad you're enjoying both the service and the software. It's great to know the ongoing improvements are being noticed — we’re always working to make Gumtrue even better for our users. Your support means a lot to us!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, could not be any more helpful and patient. Thank you for all your support

December 29, 2019
Unprompted review
Gumtrue logo

Reply from Gumtrue

Thank you for your lovely feedback! We're so glad to hear you had a positive experience with our support team. Patience and helpfulness are what we strive for, and it's great to know it made a difference. We're always here whenever you need us! 😊

Rated 5 out of 5 stars

Excellent service and easy to use.

Gumtrue is a highly trusted service which I would recommend to anyone looking for a domain.

April 9, 2017
Unprompted review
Gumtrue logo

Reply from Gumtrue

Thank you so much for the trust and recommendation! We're delighted to hear that you’ve had a great experience with Gumtrue. Your support means a lot, and we're always here to help whenever you need us.

Rated 5 out of 5 stars

Excellent Customer Service.

Just experienced some excellent customer service - over the phone, with someone knowledgeable and helpful and courteous who sorted out my forgotten password, change of email address and payment in no time. Didn't have to wait to be connected either.

February 4, 2017
Unprompted review
Gumtrue logo

Reply from Gumtrue

Thank you for the wonderful feedback! We’re so glad to hear you had a smooth experience and got everything sorted quickly. Our team takes pride in being helpful and efficient — and it’s great to know that came through. We really appreciate your support!

Rated 5 out of 5 stars

Go to Gumtrue for five star service

My challenge was setting up a new email address, and having spent the best part of half a day trying to set it up myself - one call to the tech department at Gumtrue resolved the difficulty.
Thank you Gumtrue

February 4, 2017
Unprompted review
Gumtrue logo

Reply from Gumtrue

Thank you for your kind words! We're so glad our team could help you get everything sorted quickly after all the time you spent trying on your own. It’s always our goal to make things easier for our customers. We appreciate your trust and support!

Rated 5 out of 5 stars

Cool Website Design Services

"At first I was hesitant about a website. How would I know if the initial outlay was going to pay off? After talking to Gumtrue I was sold on the idea. There was no initial outlay, and the confidence they instilled in me in their ability to build an attractive, professional website meant I had to try it.

I am no computer whiz and yet the help I received and still receive means that I can manage my website, and when I struggled with anything they were there to help, constantly checking on me to see how I was coping and offering help and advice. My website looks fantastic and I constantly receive comments about it, thanks to the team at Gumtrue."

January 22, 2017
Unprompted review
Gumtrue logo

Reply from Gumtrue

Thank you so much for sharing your experience! We understand how daunting it can feel to take that first step online, so it’s incredibly rewarding to hear that we were able to earn your trust and help you feel confident. We're thrilled that you love your website and that it's getting such great feedback! Our team is always here to support you — whether it's your first step or your next big move. 😊

Rated 5 out of 5 stars

Excellent Service

Prompt reply on the issue i was having and solved it in just minutes. Terrific service i would highly recommend it all my friend for any IT issues.

January 21, 2017
Gumtrue logo

Reply from Gumtrue

Thank you for the great feedback! We’re glad we could resolve your issue quickly — that’s exactly what we aim for. Really appreciate your recommendation and support. We’re always here if you need us again! 🙌

Rated 5 out of 5 stars

Great hosting

I am new to blogging but I have found the Gumtrue management portal very easy to use and the staff very helpful on the one occasion I had to call them. I would recommend to anyone!

January 20, 2017
Unprompted review
Gumtrue logo

Reply from Gumtrue

Thank you for your lovely feedback! We’re so happy to hear that you found the management portal easy to use — especially as someone new to blogging. It’s great to know our team was helpful when you needed support. Wishing you all the best on your blogging journey, and thanks so much for the recommendation! 😊

Rated 5 out of 5 stars

Impressive support

Very impressed with both the knowledge demonstrated by the support team and also the speed of their responses.

January 20, 2017
Unprompted review
Gumtrue logo

Reply from Gumtrue

Thank you for the kind words! We’re really glad to hear that our support team’s knowledge and quick response made a great impression. Providing fast, reliable help is what we aim for, and it’s wonderful to know it’s appreciated!

Rated 5 out of 5 stars

Brilliant service!

Very happy with Gumtrue, I was able to build my own website very quickly, it looks great and up-to-date, customer support guys are very helpful and knowledgeable. Recommend to everyone! Prices are very modest too!

January 20, 2017
Unprompted review
Gumtrue logo

Reply from Gumtrue

Thank you so much for the great feedback! We're thrilled to hear you were able to build your website quickly and that you're happy with how it looks. It's awesome to know our support team was helpful along the way. We really appreciate the recommendation — and we're glad you find the pricing fair too!

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