GunMag Warehouse Reviews 

1,194
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 114 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting their excellent customer service and professional staff. Customers consistently praise the quick and efficient shipping, with many orders arriving promptly and well-packaged, preventing damage during transit. The company is also commended for its great selection and fair prices, making it a go-to for many consumers. However, some customers also noted issues with product descriptions not matching the received items, or products being faulty upon arrival. A few other people also felt that customer service was unresponsive or that the company demanded additional identification documents without clear reason, leading to order cancellations.

What people talk about most

Customer service

People report positive experiences with customer service, often describing it as excellent, outstanding, and... See more

Product

Consumers find product quality to be ambiguous, with many praising the great selection, good prices, and... See more

Order

Users describe positive interactions with order, with many expressing satisfaction and a willingness to order... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising fast shipping and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always fast, courteous, and professional help with magazine fit ability (thanks Jeff!). Magazine selections for older pistol models can't be found anywhere but here and at very good prices. Shipping... See more

Rated 5 out of 5 stars

GunMagWarehouse is a great online retailer. GMH only offers only quality products, with some of the best prices out there. I've never had an issue with anything I've ordered. Shipping costs are low, a... See more

Rated 5 out of 5 stars

USPS had bungled the shipment routing and my package was missing for two and a half weeks. I contacted GMW customer service and Mike handled my case. Outstanding work from Mike. He reached out to USPS... See more

Rated 5 out of 5 stars

Great prices, great selection and fast shipping. There are lots of online retailers that can offer these things. What really matters and whats much harder to find is an online retailer that offers gre... See more


Company details

  1. Online Marketplace
  2. Ammunition Supplier
  3. Gun Shop
  4. Hunting Store
  5. Magazine Store
  6. Outdoor Sports Store

Written by the company

At GunMag Warehouse, we have one simple goal: to provide new and experienced gun owners with the world’s best selection of magazines, optics, gun parts, range gear, and shooting accessories at low, budget-friendly prices anyone can afford. So, whether you’re a first-time gun owner looking for a magazine for your newest handgun, or you’re on the hunt for a quality, American-made rifle scope for your favorite deer rifle, we are committed to providing a positive shopping experience with the best selection in the industry for shooters of all backgrounds and disciplines. Our easy-to-navigate site offers filterable options, so you can easily find a variety of products for your desired firearm platform, caliber, brand, style, capacity, or construction material in a flash. On a tight budget? Take advantage of our built-in price filters and find the gear you need at a price you can afford. Looking for a state-compliant 10-round magazine? You can filter that too! From rifle scopes and drop-in rifle and pistol parts, to ammo, targets, and range safety gear, at GunMag Warehouse, we have something for everyone. Plus, we aim to please and are committed to delivering best-in-class customer service and a positive shopping experience you’ll want to return to, time and time again!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 7% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,194)

109 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Have used these guys for many years and…

Have used these guys for many years and will continue to. Always great prices and fast shipping. Never had an issue with them. USPS gave me trouble recently and I contacted customer service and they were too notch! Best customer service I've ever seen actually..

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

They are 2nd to none

The items are exactly what they say they are. And for returns they are excellent. They actually helped me find a magazine even though they did not have it. I will always check them first. they do the right thing!

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Had a package get held up by usps for a couple days and decided to email the GunMag support team just to see if they could help me out, Jeff responded really fast and said they would start an claim and a couple hours later Mike said an investigation was started and they kept me updated, funny enough i got my package the next day, I appreciate all the help and they even checked up later to see if anything was damaged or if i had issues.
GunMag has been great definitely one of the best companies to buy from

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

GunMagWarehouse is the best!

GunMagWarehouse is a great online retailer. GMH only offers only quality products, with some of the best prices out there. I've never had an issue with anything I've ordered. Shipping costs are low, and GMW will get it to you in a timely fashion, with all items well packaged preventing damage during transit. I'll definitely be back to collect more fine products on my Wishlist! Thanks to all you guys who make shopping at GunMagWarehouse such an enjoyable experience!

November 11, 2025
Unprompted review
Rated 5 out of 5 stars

Recommend!

These guys have a great selection and had exactly the mags I was looking for. In addition, their ammo prices are very competitive and shipping costs are fair. I've ordered from them a few times now and have always had my order at my doorstep within 3 days. They've also been very responsive when I've had a question or concern.

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

Fast shipping

Fast shipping. I ordered the wrong item, they promptly replied with an RMA. I ordered the correct one after getting their advice. Both orders were shipped out promptly. Very much appreciated!

October 30, 2025
Unprompted review
Rated 1 out of 5 stars

Bait & switch

Ordered a magazine for a 1911. Their website pictured and described an exact match. I received a completely different magazine. I wrote a review about it on their website- they never posted it and change the photo to the one they sent me. The people leaving 5-star reviews on their website all sound too enthusiastic about how great this company is. I should have just paid a little extra and bought from the manufacturer.

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

GunMag Warehouse.com is in my opinion…a great company.

GunMag Warehouse.com is in my opinion absolutely a great company to buy from. I bought many things from them, all shipped to me without any problems and always had great customer service, so if you ever had a problem they get back to you very quickly. You also have the opportunity to call them, which a lot of companies don't do these days. If your hesitant on purchasing from Gunmag Warehouse don't be they are absolutely good to go.

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

Gun magazines

I just came across their website when thinking about getting a few more magazines for the gun I just bought
Their selection is amazing and the service is fantastic and quick
I had a few questions and the customer service representative Carey was awesome
I will definitely keep coming back as a customer when my needs arise
Thanks again Carey

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve placed many orders here

I’ve placed many orders here. The customer service is always top tier. If I need any assistance, customer service gets back to me right away.

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great selection at reasonable prices

Great selection at reasonable prices. They had magazines I couldn't find elsewhere. My last order, I ended up having to return through no fault of GMW. I sent an email to let them know I needed to return my order. Almost immediately, I received an email back with a UPS shipping label. I dropped the order off at UPS Store and in a couple of days, GMW had not only received the order but Cindy had already processed it and the money was on the way back to my card. I had a great experience and will definitely be back as needed for additional magazines.

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

Been using GMW for years. Great!

Been using GMW for years. Great selection; fair prices and quick shipping. And, on the rare occasion there is an issue, returns are easy. A special thanks to Jeff who is professional and communicates very quickly. 👍👍👍

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

I have bought from them a few times and it has always been a good experience. Even this last order where the carrier lost the package was met with a quick response and helpful updates as the issue was resolved. Top notch customer service if you happen to need it.

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

Gun mag wharehouse Fast. Vast. Value

Gun mag wharehouse has excellent selection of reviewed products for all of my needs. The pricing is excellent with mfgr price guidelines and shipping is lightening fast.
Choices
Priced well
Fast delivery
What else is there? they rock.

September 7, 2025
Unprompted review

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