GunMag Warehouse Reviews 

1,194
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 114 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting their excellent customer service and professional staff. Customers consistently praise the quick and efficient shipping, with many orders arriving promptly and well-packaged, preventing damage during transit. The company is also commended for its great selection and fair prices, making it a go-to for many consumers. However, some customers also noted issues with product descriptions not matching the received items, or products being faulty upon arrival. A few other people also felt that customer service was unresponsive or that the company demanded additional identification documents without clear reason, leading to order cancellations.

What people talk about most

Customer service

People report positive experiences with customer service, often describing it as excellent, outstanding, and... See more

Product

Consumers find product quality to be ambiguous, with many praising the great selection, good prices, and... See more

Order

Users describe positive interactions with order, with many expressing satisfaction and a willingness to order... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising fast shipping and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always fast, courteous, and professional help with magazine fit ability (thanks Jeff!). Magazine selections for older pistol models can't be found anywhere but here and at very good prices. Shipping... See more

Rated 5 out of 5 stars

GunMagWarehouse is a great online retailer. GMH only offers only quality products, with some of the best prices out there. I've never had an issue with anything I've ordered. Shipping costs are low, a... See more

Rated 5 out of 5 stars

USPS had bungled the shipment routing and my package was missing for two and a half weeks. I contacted GMW customer service and Mike handled my case. Outstanding work from Mike. He reached out to USPS... See more

Rated 5 out of 5 stars

Great prices, great selection and fast shipping. There are lots of online retailers that can offer these things. What really matters and whats much harder to find is an online retailer that offers gre... See more


Company details

  1. Online Marketplace
  2. Ammunition Supplier
  3. Gun Shop
  4. Hunting Store
  5. Magazine Store
  6. Outdoor Sports Store

Written by the company

At GunMag Warehouse, we have one simple goal: to provide new and experienced gun owners with the world’s best selection of magazines, optics, gun parts, range gear, and shooting accessories at low, budget-friendly prices anyone can afford. So, whether you’re a first-time gun owner looking for a magazine for your newest handgun, or you’re on the hunt for a quality, American-made rifle scope for your favorite deer rifle, we are committed to providing a positive shopping experience with the best selection in the industry for shooters of all backgrounds and disciplines. Our easy-to-navigate site offers filterable options, so you can easily find a variety of products for your desired firearm platform, caliber, brand, style, capacity, or construction material in a flash. On a tight budget? Take advantage of our built-in price filters and find the gear you need at a price you can afford. Looking for a state-compliant 10-round magazine? You can filter that too! From rifle scopes and drop-in rifle and pistol parts, to ammo, targets, and range safety gear, at GunMag Warehouse, we have something for everyone. Plus, we aim to please and are committed to delivering best-in-class customer service and a positive shopping experience you’ll want to return to, time and time again!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 7% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,194)

109 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and easy response

Fast and easy response. Asked about an order I placed and forgot to save the confirmation code and they were able to provide me a status on the order without needing it within the hour.

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

5 Star Company

I highly recommend GunMag Warehouse. Largest selection of magazines and good prices too. Their customer service is second to none.

April 23, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend GunMag Warehouse.

I’ve ordered several times from GunMag Warehouse and have always been happy with them. Never been a hiccup with these guys. Great service. And they tend to have better pricing. I will warn folks to stay away from a company on Gunbroker and website called The Wholesalehunter. They take your money and don’t deliver. I highly recommend GunMag guys.

April 16, 2025
Unprompted review
Rated 1 out of 5 stars

False advertising

False advertising! I ordered a magazine for for a P93 ! They send me a mag for a p85. It barely fit I. The bag well and would not eject. Had to use tools to get it out. When I called them they said that the mag they send SHOULD be compatible and they actually DID NOT carry p93 mags

April 8, 2025
Unprompted review
Rated 1 out of 5 stars

Never received what I paid for and now…

Never received what I paid for and now nobody is willing to help me out. 4/2/25 Update: They never found the package. You told me not to file a claim after I already did. Something that should be stated on your website and you have not worked with me on anything. From the beginning you told me it’s was out of your hands. Then you sent me an email yesterday that you were going to close out this ticket and I still haven’t received my item.

March 25, 2025
Unprompted review
GunMag Warehouse logo

Reply from GunMag Warehouse

Hello Jose,

If you've not already done so, please send us an email at support@gunmagwarehouse.com, or call us at (800) 409-9439 and we'll be happy to assist.

I don't see any orders associated with your name directly. I'm requesting that Trustpilot contact you to obtain additional information to enable us to look into this.

UPDATE:

Thanks for following up and for providing additional information.

I want to clarify that we've worked closely with you over the past several days to try to help resolve this issue, including the 9 our support team exchanged with you. Normally, we would send a replacement or refund, and deal with USPS to obtain reimbursement via the claims process. As you filed a claim directly with USPS, and per their policy, any reimbursement would be issued directly to you as the payee. Because of this, we are unable to issue a separate refund or replacement on our end.

We also appreciate your confirmation message from Sunday letting us know the post office was sending its staff to check all of the mailboxes at your local cluster box unit.

Rated 5 out of 5 stars

Sig Sauer P365 XL lower grip module

I bought an Sig Sauer P365 XL lower grip module from them got it fast! But the best part is their prices! Believe me I shop all over the Inet! They have the lowest 2nd to none! and great selection! I’ll be buying a lot more from them!

March 25, 2025
Unprompted review
Rated 5 out of 5 stars

Love This Company!

Love this company! They have some of the best prices on the market. Great selection and restock fairly quickly. My go to for Magpul products.

March 19, 2025
Unprompted review
Rated 2 out of 5 stars

Great products and great customer…

Great products and great customer service They found a way to not give me my full return The rich stay rich by taking every little penny they can

March 16, 2025
Unprompted review
GunMag Warehouse logo

Reply from GunMag Warehouse

Hello Charles,

We appreciate your feedback and are glad you were initially satisfied with our products and customer service.

When you requested a return, you sent this message:

"Can I return the 40-round mags back? I opened them already, but they are unused. Got way too many by mistake."

We accepted all 10 returned magazines, but since the manufacturer's sealed packaging was damaged, we can no longer sell them as "new." Because of this, a restocking fee was applied, as outlined in our return policy. This policy was also communicated in our response to your return request.

We understand restocking fees can be frustrating, but they help cover the costs associated with repackaging or reselling as opened items. If you have any further concerns, we're happy to discuss them with you.

Rated 5 out of 5 stars

I have purchased quite a few magazine's

I have purchased quite a few magazines from GMW without issue. I finally got one that didn’t fit so I e-mailed them and received an almost immediate response. Postage to return the bad magazine and when done credit to my account! These folks have my back!

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

Jeff was very helpful

Jeff was very helpful. He pointed out that my email address was wrong. I didn't notice it. That's why I wasn't getting any info on my order. I fixed it & got all my info on my order.

February 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

GMW has knowledgeable staff who provide great customer service. I had numerous questions and they answered them not only thoroughly and completely but in a timely fashion. Their prices are competitive and it's a pleasure to buy from them.

February 19, 2025
Unprompted review

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