I am actually very satisfied, However, there have been several instances where the cards didn't work.But otherwise everything was always okay
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See what reviewers are saying
Good Support! Really fast! However, there are recurring problems receiving the code by email. The email doesn’t arrive at all, even though the address is correct — this used to work better. Still, 3 s... See more
Company replied
I love this 'Guthaben' While I'm to make sure about the enough experience in the costurmizing this explains in the requirements. Thank you.
Company replied
It is amazing to use such an easy, user friendly service. I have never encountered one single problem in all the time that I’ve been using Guthaben and I use them a lot and have been using them for a... See more
Company replied
Company details
Written by the company
Schnell, sicher und bequem Guthaben aufladen, das ist unser Motto! Wir schicken Ihnen den Code sofort per E-Mail. Es gibt ein passendes Guthaben für jede Person und jeden Anlass: von Handyguthaben verschieder Provider bis Zalando Guthaben und Xbox Gift Cards. Wir begrüßen Sie gerne auf Guthaben.de!
Alle Guthaben immer und überall aufladen mit Guthaben.de
Written by the company
- Sicher online Guthaben kaufen
- Beim online Einkaufen ist Sicherheit am wichtigsten. Deswegen bieten wir nur sichere und zuverlässige Zahlungsmethoden, wie Sofort Überweisung, PayPal und Giropay an.
- Breites Sortiment
- Hier können Sie sowohl Handyguthaben als auch Gamecards und Entertainment-Guthaben kaufen. Was sagen Sie zu PlayStation Guthaben oder einem Amazon Gutschein?
- Schnell und einfach
- Brauchen Sie selbst dringend Handyguthaben oder Last-Minute ein Geschenk? Kein Problem! Die Bestellung ist innerhalb 1 Minute erledigt und Sie erhalten den Code sofort per E-Mail und kostenloser SMS
Contact info
4.5
Excellent
67K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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It very bad of you people
January 15, 2025
Reply from Guthaben.de
Hallo, Marina!
Vielen Dank für Ihre Bewertung.
Wir verstehen, dass Sie mit etwas unzufrieden sind, aber Ihr Anliegen ist nicht ganz klar. Ihre Bestellung wurde in unserem System erfolgreich versendet. Wir haben Ihnen eine E-Mail geschickt, um zu besprechen, wie wir Ihnen weiterhelfen können.
Ich wünsche Ihnen einen schönen Tag!
Mit freundlichen Grüßen,
Guthaben.de
The program is very practical and fast.
December 28, 2024
Unprompted review
Reply from Guthaben.de
Hello,
Thanks for the five-star review! We're happy to hear that you find our program practical and fast. Speed and convenience are what we always aim for! We hope to see you on our website again!
Kind regards,
Guthaben.de
All the services is very fantastic but…
All the services is very fantastic but when you offer extra voucher or some amount as complimentary after specific recharge, it didn't work then we get dispointenment.. so plz work on that. Thank you 😊
December 17, 2024
Reply from Guthaben.de
Hello Monika,
I'm happy that we have provided great services for you, and we take your issue very seriously.
I have reached out to you directly to assist with this issue.
We appreciate your cooperation and I look forward to your response.
Have a good day and Happy Holidays!
Regards,
Guthaben.de
Reply from Guthaben.de
Wir freuen uns sehr, dass unsere Dienstleistungen für Sie einen Unterschied gemacht haben! Ihr Feedback inspiriert uns, unseren Kunden auch weiterhin das Beste zu bieten.💚
Guthaben.de
Quick and easy 👍
November 29, 2024
Reply from Guthaben.de
Vielen Dank für Ihre positive Bewertung! Es freut uns sehr, dass Sie sich auf unserer Website gut zurechtfinden und Ihre Bestellung so reibungslos verlief. Wir sind bestrebt, unseren Service kontinuierlich zu verbessern und Ihr Feedback hilft uns dabei.
Guthaben.de
The service is super good and…
The service is super good and efficient, the problem is initially to trust your aplication.
The transaction fee I think is high, so I will just use your service again only for an emergency but notnfor regular basis.
So for an emergency, your service is fantastic, for regular basis.... I rather to go directly to the shop.
November 22, 2024
Reply from Guthaben.de
Dear customer, thank you for taking the time to share your feedback. We're happy that you had a great experience with our service.
We understand that you may find our service fee high. On our website, you can shop conveniently and from wherever you want 24 hours a day.
In addition, we make sure that your payments are secure and that you receive your recharge. To provide you with this service, for some products we have to charge a minimum service fee.
Therefore, depending on the product you purchase, you may or may not have to pay it. We believe it is essential to be transparent about this, so you will find the price in your cart before checkout.
Kind regards,
Guthaben.de
I bought more than 3 Amazon card all…
I bought more than 3 Amazon card all were used and I make complaint and nothing was done bad company and scammer
October 29, 2024
Reply from Guthaben.de
Hi Jan,
We are sorry to hear about this problem with the Amazon Vouchers, it is not the experience we want for you, we have reviewed the case and have sent you an email regarding this.
Please check your email so we can resolve these together.
Have a nice day!
Quick Response
October 31, 2024
Unprompted review
Reply from Guthaben.de
Dear customer, thank you so much for taking the time to share your positive experience! Your satisfaction is our top priority.
Kind regards,
Guthaben.de
Reply from Guthaben.de
Hello Siory,
We are very glad to hear that you are happy with our service. As for your feedback about the higher charges, this is due to the service fee that we include.
In order to be able to offer this, it is necessary for us to use service costs for some products. Whether you pay a service fee depends on the product and payment method you’ve chosen. We feel it’s important to be open about this.
Of course, you’ll find the costs in your shopping cart before your payment, but we will be sure to make good use of your feedback about the high charges. Thank you for your understanding and have a wonderful day.
Kind regards,
Guthaben.de
Reply from Guthaben.de
Dear customer, we're delighted to hear that you had a positive experience with our company! Thank you for your glowing review.
Kind regards,
Guthaben.de
Everything was fine excpet for the…
Everything was fine excpet for the added price.
September 30, 2024
Reply from Guthaben.de
Hello Florian,
We understand that everything was fine except for the added price. Please note that the added price is our service fee, and we charge this because we want to offer you the best service possible.
On our website, you can order quickly and easily from any location, 24/7. We make sure you can pay safely and you instantly get your code delivered by email (and SMS). In order to be able to offer this, it is necessary for us to use service costs for some products.
Whether you pay a service fee depends on the product you’ve chosen to purchase. We feel it’s important to be open about this. Of course, you’ll find the costs in your shopping cart before your payment. Thank you for your understanding and have a wonderful day.
Kind regards,
Guthaben.de
Reply from Guthaben.de
Dear customer,
thank you so much for taking the time to share your positive experience! We're thrilled to hear that you enjoyed our service.
Kind regards,
Guthaben.de
is good when is some free bonus for…
is good when is some free bonus for reg..
September 25, 2024
Unprompted review
Reply from Guthaben.de
Hello Filip,
Thank you for your honest review and feedback. We understand that you appreciate our free bonuses.
We'd like to inform you that besides our 10% discount with first in-app purchase, we also organize promotion campaigns in which you can earn discount vouchers or even free codes. Again, we appreciate your review.
Kind regards,
Guthaben.de
Problem resolved
I recently bought recharge cards for Apple store, two vouchers that do not work. I wrote to customer service and to this day I am still waiting. I have been a faithful customer but after this I am done with the company. Date 25/09/24, After leaving a negative rating I have decided to change it since they got back to me and the problem has been resolved.
September 21, 2024
Reply from Guthaben.de
Sehr geehrte Damen und Herren,
Das sind großartige Neuigkeiten! Wir freuen uns, dass Ihr Problem gelöst wurde. Viel Spaß beim Einkaufen und kontaktieren Sie uns erneut, falls Sie weitere Fragen haben. Wir helfen Ihnen gerne wieder weiter. Mit freundlichen Grüßen, Guthaben.de
Its very fast and practical
Its very fast and practical. And you can buy even 5 euro
September 8, 2024
Reply from Guthaben.de
Hello there,
Thank you for the fantastic review! We're pleased to have met your expectations, and we appreciate your support. We look forward to serving you again.
Kind regards,
Guthaben.de
Perfect trust application
August 30, 2024
Reply from Guthaben.de
Hello,
Thank you for the positive feedback! We're committed to providing an outstanding service, and your satisfaction is our top priority.
Kind regards,
guthaben.de
Reply from Guthaben.de
Hello Giuliano,
We're honored by your glowing review of our company! Thank you for sharing your positive experience.
Kind regards,
Guthaben.de
Reply from Guthaben.de
Hello,
Thank you for the nice review! We're pleased to have met your expectations, and we appreciate your support.
Kind regards,
Guthaben.de
Reply from Guthaben.de
Dear customer,
thank you for choosing us, and we're thrilled to hear that you're happy with our service! Your support is truly appreciated.
Kind regards,
Guthaben.de
The cost is high
July 28, 2024
Reply from Guthaben.de
Hello,
Thank you for taking time to rate us!
We are sorry that you found our service fee expensive. These fees are essential to the smooth running of our site: they allow Guthaben.de to provide a fast and secure service that is available 7 days a week, 24 hours a day. Of course, as Guthaben.de, we always aim to offer our customers a free payment method. However, for some payment methods, we charge a small fee to cover the high costs. This ensures that we can continue to offer the best prices and service to all our customers, so we encourage you to visit our site again soon and have a great day!
Kind Regards
Guthaben.de
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