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Review summary

Created with AI, based on recent reviews

Considering 206 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being polite, efficient, and knowledgeable, providing excellent assistance with inquiries and orders. The service is frequently highlighted as first-class, with many appreciating the ease of finding parts, competitive pricing, and the overall straightforward ordering process. People are also very satisfied with the product quality and the quick delivery of their orders. However, some customers experienced issues with delivery times, noting delays despite opting for next-day delivery or general slowness in receiving items. A few people also mentioned a lack of communication regarding order status, leading to uncertainty. Additionally, there were isolated instances of packaging concerns and an order being delivered to the wrong address, though these were eventually resolved.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Product

Clients share positive opinions on product quality and availability. Many reviewers praise the wide range of... See more

Service

People report positive experiences with service. Customers consistently praise the quick, efficient, and... See more

Staff

Customers consistently report positive experiences with staff. Many reviewers highlight the team's... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ease of finding and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just received my latest order from gutsibits! well packed and sent out very quickly after ordering!, the go-to shop for Guzzi spares in the uk!. Staff always polite personable and efficient , couldn'... See more

Rated 5 out of 5 stars

Carburettor Rebuild I've recently taken on a 1993 V65 Florida as a project. It's been stood in a garage for years. First step, get it running. Got ignition, need to properly sort carbs and fuel l... See more

Rated 5 out of 5 stars

Brilliant bit of kit, two into one exhaust, mistral pipes. Fitted perfectly, half the weight of the original through box. Only suggestion would be to sell the small oxygen sensor socket. I have fitte... See more

Rated 5 out of 5 stars

Great selection of Guzzi parts, easy to find the required part, easy to purchase, with a reasonable international shipping fee to New Zealand. Parts arrived, in good time, packaged well and correct. G... See more


Company details

  1. Motorcycle Equipment and Accessories Store

Information provided by various external sources

New and used Moto Guzzi spares and accessories, all the parts you need for your Moto Guzzi from Brembo, Dellorto, Domino, CEV, Hepco & Becker, Mistral, Lafranconi, ENI, Moto Guzzi and the rest


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Can't go wrong with Gutsibits!!

Great selection of Guzzi parts, easy to find the required part, easy to purchase, with a reasonable international shipping fee to New Zealand. Parts arrived, in good time, packaged well and correct. Good communication and emails answered promptly. Very happy with everything, Have purchased more parts and Gutsibits will be my 'go to' from now on.

February 2, 2026
Rated 5 out of 5 stars

Great service again.

Great service again from the staff at Gutsibits.
Items delivered quickly and correct parts delivered.
Very reasonable p&p unlike a lot of other suppliers.
Thanks again 👍🏻

January 28, 2026
Rated 5 out of 5 stars

Quick and nice

Quick and nice, only problem was Swedish Royal (was toyal before, now corporate half Danish) Mail had to stop the shipment an have me pay for another customs declaration.

Very satisfied

January 2, 2026
Rated 5 out of 5 stars

Keep going, we need you!

Two fellow Guzzi restorers recommended Guzibits to help me with my restoration project.
I was dreading having to order things from the continent, so a UK based outlet that is prepared to source as many older parts as possible is a godsend.
It's early in my restoration project, so have only ordered a couple of times. I found the process of looking up the parts using the original Guzzi numbers and placing an order very straightforward. If I couldn't find something in stock, a phone call to a helpful human was just as straight forward.
As for prompt delivery, I don't think I've seen anything better.

January 19, 2026
Rated 5 out of 5 stars

Mistral two into one exhaust pipes.

Brilliant bit of kit, two into one exhaust, mistral pipes. Fitted perfectly, half the weight of the original through box. Only suggestion would be to sell the small oxygen sensor socket. I have fitted the oval gpr silencer system which mates up to the piping. Thank you.

January 16, 2026
Rated 1 out of 5 stars

Worst Web site ever

Worst Web site ever. After a purchase, no information mail have been sent regarding order, even after giving order you can see any information about the order on Web site in your account. That is frustrating. What is more i have wrote a couple of e-mail regarding the issue but i have recieved none. Anyway my goods have arrived but was stressfull.

January 14, 2026
Rated 5 out of 5 stars

Great to deal with

I have used Gutsibits often for new and used parts. Prices are always competitive and they are so helpful and knowledgeable.

January 13, 2026

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