Gwremovals Reviews 

179
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Cannot recommend GW Removals enough. Excellent pricing, arrived on time, and extremely efficient. The 2 removal men were polite, efficient, and took care of our belongings. On the day of our move... See more

Rated 5 out of 5 stars

I had an excellent experience with GW Removals Ltd. The team arrived on time, were professional, friendly, and handled all of my belongings with great care. They worked efficiently throughout the move... See more

Rated 5 out of 5 stars

I could not recommend this company enough. From quotation, communication, booking, removal guys. George is super nice and great and efficient communication. The guys were amazing, polite, frien... See more

Rated 5 out of 5 stars

Fantastic service. Our original movers (AnyVan) failed to turn up on the day leaving us stuck. A single call to Gmoves and George managed to arrange an alternative for that same day. The movers arrive... See more


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

179 reviews

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No recent history of asking for reviews

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Replied to 40% of negative reviews

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4.6

All reviews

(179)

47 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing service

John and Victor were incredibly helpful. Couldn't have asked for more! Very friendly and got everything done quickly.
A big thank you to George too for arranging the logistics and being available to answer questions before the move.
I'd definitely use this service again. Thank you!

September 30, 2023
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service. Packers were right on time and helped us move our stuff. Very friendly staff. Highly recommend using gmoves.

September 18, 2023
Unprompted review
Rated 5 out of 5 stars

AMAZING

Service was great from the booking to the destination. Van was a great size too; even had more than enough space. Both the staff that assisted me were great and the driver was amazing, polite and friendly. Communication was great; I was given all the information required and just the overall service was too notch. Would definitely DEFINITELY recommend using.

September 7, 2023
Unprompted review
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Reply from Gwremovals

Thank you so much for the amazing review! We're really pleased to hear you were happy with the service from booking right through to the destination. It’s great to know the van size, communication, and the team’s friendliness all made the move easier for you.

We really appreciate the recommendation and thank you for choosing GW Removals!

Rated 5 out of 5 stars

Quick and easy and reasonably priced

Quick and easy and reasonably priced. Excellent communication and all questions answered easily. Recommend

September 4, 2023
Unprompted review
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Reply from Gwremovals

Thank you for the great review! We're really pleased to hear you found the service quick, easy and reasonably priced. It's also great to know the communication was clear and all your questions were answered.

We really appreciate the recommendation and thank you for choosing GW Removals!

Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service. Really efficient and really quick. On time and were very helpful. Would highly recommend.

August 28, 2023
Unprompted review
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Reply from Gwremovals

Thank you for the fantastic review! We're really pleased to hear you were happy with the service and that the team were efficient, quick, and helpful on the day.

We really appreciate the recommendation and thank you for choosing GW Removals!

Rated 5 out of 5 stars

They are very reliable and great guys

They are very reliable and great guys, especially A.K. They treated our furniture like their own, very carefully but still fast.

I strongly recommend them and will use them if I ever move again.

August 22, 2023
Unprompted review
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Reply from Gwremovals

Thank you for the fantastic review! We're really pleased to hear you found the team reliable and that A.K. took great care with your furniture while still working efficiently.

We really appreciate your recommendation and kind words. Thank you for choosing GW Removals, and we’d be more than happy to help again in the future!

Rated 5 out of 5 stars

Great service ☺️

August 24, 2023
Unprompted review
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Reply from Gwremovals

Thank you for the great review! We're really pleased to hear you were happy with the service.

Thanks again for choosing GW Removals, we really appreciate it! 😊

Rated 5 out of 5 stars

Great team

Very reliable and unbelievable team.show up on time in the morning.
Strongly recommend and will use again

August 21, 2023
Unprompted review
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Reply from Gwremovals

Thank you for the great review! We're really pleased to hear you were happy with the communication and found the team punctual and professional.

We really appreciate the recommendation and thank you for choosing GW Removals!

Rated 5 out of 5 stars

Great communication

Great communication, punctual and professional service! Recommend!

August 21, 2023
Unprompted review
Gwremovals logo

Reply from Gwremovals

Thank you for the great review! We're really pleased to hear you were happy with the communication and found the team punctual and professional.

We really appreciate the recommendation and thank you for choosing GW Removals!

Rated 5 out of 5 stars

Good service

Show up on time, did a good job loading and unloading. Good service.

August 21, 2023
Unprompted review
Gwremovals logo

Reply from Gwremovals

Thank you for the review! We're really pleased to hear you were happy with the service and that everything went smoothly with the loading and unloading.

Thank you for choosing GW Removals, we really appreciate it!

Rated 5 out of 5 stars

Brilliant moving company

Brilliant moving company, requested a full packing service to move my 5 bedroom house from London to Leeds and they did the most amazing job! Professional movers from start to finish, great communication, handled all items with great care and on time!

Would defo recommend and use again! Thanks so much

May 16, 2023
Unprompted review
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Reply from Gwremovals

Thank you so much for the fantastic review! We're really pleased to hear you were happy with the full packing and moving service, especially with such a large move from London to Leeds. It’s great to know the team’s professionalism, communication, and care made the whole process run smoothly for you.

We really appreciate the recommendation and thank you for choosing GW Removals. We’d be more than happy to help again in the future!

Rated 1 out of 5 stars

Not professional!

Not professional!! Do not go with them!!!
Me and my partner recently moved and decided to use G moves as we had seen brilliant reviews and everything looked great and professional until the day we moved.

The day we moved we had booked 8am x2 guys and 1st guy turned up at 8.30 being half an hour late and the second guy turned up an hour late.

Anyway when everyone was finally there they moved all our furniture VERY SLOWLY, as we are paying by the hour, they was taking x2 boxes at a time from the 12th floor to the ground instead of filling the lift up all in one go and doing fewer trips!!

Before even booking I called the company and spoke to a guy called GEORGE and let him know as we only booked them for 3 hours that we needed to move quickly because that day there was a game on at Wembley Park (where we recently moved) and the road would of been closed, he said no worries we have 2 men and we will be at Wembley way before 11am..

On the day they were VERY SLOW and we got to Wembley at 1pm and they wouldn’t let us in the road, which I did tell them before.I waited out in the freezing cold with our new born puppy to watch the van as they told me to.

Worst company I’ve ever dealt with!! The 2nd guy who was helping on the day was eating whilst carrying our boxes and furniture! He was starting fights with the public!! And all together it took 7.5 hours to move 2 bed flat with 1 hour drive.

They charged us overtime and So many of our furniture is damaged!!! They sent us a message a week later demanding more money because they got a parking ticket!!
when I put in the complaint with the COMPANY OWNER GEORGE HE THREATENED TO TAKE ME COURT!!!! Over £60 parking ticket.. which they also received 14 days ago and decided to send us the ticket on the last day demanding money or court???!!!!!! Unprofessional and unacceptable!!

Don’t go with them.

April 2, 2023
Unprompted review
Rated 1 out of 5 stars

Cheap but dreadful customer service

Cheap but dreadful customer service.
They broke our Crystal mirror tv unit but we didn’t notice till after the driver left as they covered it up with a box. The driver admitted the accident but then the Gmoves through everything they could at us not to compensate or replace it and got quite aggressive towards us through WhatsApp. Now going through Courts to resolve. Not needed after such a stressful time already which comes with moving.

April 3, 2023
Unprompted review

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