GWS Roofing Specialists Reviews 11

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Construction & Manufacturing

Information provided by various external sources

GWS Roofing Specialists Ltd are a family run business with over 30 years of extensive experience in the roofing and building profession .


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic company - highly recommended

GWS recently completed a significant repair/replacement of our roof. They were brilliant from start to finish.

Unlike many other companies, they came on time to quote and promptly provided an estimate; they took the time to explain any uncertainties, and provided indicative sums where required to cover potential risks. All questions, no matter how trivial, were answered promptly.

Once budget and schedule were agreed they showed up every day on time. The crew was always polite, cheerful and respectful. Again, they always took the time to explain progress and next steps.
They worked hard to find solutions to difficult areas and where honest when work was not required, thereby saving us money.
There weren't any major issues but all small ones were always resolved quickly. They do not walk away from the job until you are satisfied.

A huge thank you to GWS for making a very stressful period just that much easier.

February 28, 2024
Unprompted review
Rated 5 out of 5 stars

Professional team got the work done on…

Our roof has been leaking for 10 years, over that time we've had various builders look at the problem and none have been able to fix the leak.

GWS Roofing were recommended by a friend in the building trade. When they came to quote they were immediately able to identify potential problem areas. They gave us a clear quote detailing the cost to fix each problem area.

The workmanship was excellent and the job was completed on time and to budget. Plus it appears that the leak has been fixed :)

Highly recommend this company. They know what they are doing!

March 31, 2024
Unprompted review
Rated 5 out of 5 stars

Very pleased, and relieved

Major repairs and re-roofing carried out to our Grade 2 building in the City of London. Compared to competitor quotes GWS were clearly more confidence inspiring and less ambiguous re scope and uncertainties. Completed job on time without calling on any of the contingency amounts. Couple of minor issues as we went along, as might be expected for a big job, and no issues have arisen 1 year on.

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

Very Professional company and brilliant job done for us.

I manage our own apartment block and our flat roof was in very bad repair and leaking into several of the flats. It needed replacing. I got several varied quotes for replacement and as costs were pretty high I recruited a chartered surveyor to oversee the quotes and recommend. Best thing I ever did. When I told the contractors there would be a surveyor involved, they disappeared. The surveyor then recommended GWS Roofing as they had dealt with them before. One thing of importance was they would guarantee the roof works for 20 years. They did a full analysis on the roof and recommended Langley Roof technology and they are approved fitters of this roofing product. The job took just over 2 months. They did an amazing job for me. There were weekly inspections by the surveyor and the roof suppliers with reports to me on progress. They were on site every morning and on time and worked every day until the job was complete. I could not fault their effort and enthusiasm throughout the construction. They invited me to observe the roof at regular intervals to see the progress. I was delighted with the result. I could not recommend them high enough. I have my guarantee too and that is something that not all roofing contractors will supply. Brilliant Job and company to deal with! I thoroughly recommend them.
Paul - Director of Clark House Management Ltd.

April 13, 2023
Unprompted review
Rated 5 out of 5 stars

Really great

Really great, professional, worked on schedule and didn't overpromise. Laid out the risks and options for a very serious and complicated job. When damage (from a previous roofer) turned out to be worst that expected, GWS provided expert advice and worked flexibly to solve the problem at fair price.

For a routine plastic roof overlay two years ago, I had originally gotten an estimate from GWS and another roofer. I went with the slightly lower bid and lived to regret it. When I brought GWS in to fix the problem the low bidder left, I realized I would have saved a lot of time and money going with them in the first place. Thanks to Joe, Gary and Stu!

April 9, 2022
Unprompted review
Rated 5 out of 5 stars

A professional and reliable roofing…

A professional and reliable roofing company who clearly set and deliver high standards of work. My wife and I were initially unsure how to approach such a company as we had not dealt with a roofing problem before but I must say that GWS made the process simple and stress free from the outset. We were particularly impressed with the professionalism of the team and the efficiency and high standard of the work carried out. Would definately use again.

March 18, 2022
Unprompted review
Rated 5 out of 5 stars

Professional, Reliable Company

A professional, reliable company with a thorough quote who dealt with my queries and carried out the work to a high standard. Would recommend.

March 17, 2022
Unprompted review
Rated 5 out of 5 stars

A professional family run roofing company

I am a property manager so I deal with many trades.

This company are a pleasure to work with.

They’ve completed numerous types of roofs for us and have always been transparent with any unforseen works that arise.

Relieved to have found this company after using many other roofing companies in the past.

January 8, 2021
Unprompted review
Rated 5 out of 5 stars

Thank you

I’m not usually one to leave reviews but since we’ve had a lot of free time I just thought I’d say thank I you to GWS for the impressive work recently undertaken to replace our roof. The overall project was managed extremely well, and had everything explained throughout Including the process and all the costs. The work had started before the covid-19 lockdown happened, and we were so delighted when they told us that they would do everything in their power to finish the job for us, which they did, and was all completed last week.
I would recommend GWS Roofing to anyone who is looking for a trustworthy and reliable Roofing company, thank you!

April 22, 2020
Unprompted review
Rated 5 out of 5 stars

Thank you GWS!

Thank you GWS! Recently had a leak in our roof which had been progressively getting worse, and was over the moon with the service I got from this company. The man I dealt with over the phone was really helpful and had a guy come over and take a look at it a few days after our call, he very quickly worked out what was wrong and it was sorted the following week!
That was over 3 months ago now and so far had no other problems!
Couldn’t have asked for a more helpful, and friendly company, from start to finish they were professional and super helpful! If I have any more problems in the future they will be the first I call and will definitely be recommending them.

Thanks again!

September 1, 2019
Unprompted review
Rated 1 out of 5 stars

Do not use this company

I would give no stars but that’s not an option. I’ve recently asked this company to quote for a roof job. I have a leaky roof. I’d read that they were members of Which and thought I may have found a reputable company but I was wrong. I asked three roofers to quote and this one came back with a quote for over £10,000 for a job that costs under £1,000. They are charging £3,000 to replace flashings that cost less than £700. I was appalled by the amount of things they included in the quote. A complete new roof costs around £6,000! I’m not sure what planet they are living on but it’s certainly not Earth. They give the trade a bad name. I will complain to Which about them as they can’t get away with this. Don’t go anywhere near them.

March 15, 2019
GWS Roofing Specialists logo

Reply from GWS Roofing Specialists

Hi Ellie,

Apologies for the delay in replying we have had trouble working out which job this related to given the fact the information provided by yourself doesn't seem entirely accurate im afraid.

Firstly I need to make the point that both yourself and the tenant in the property stated that '' the roof had been bodged on 3 previous occasions and you now wanted it done properly '' therefore we were asked to provide a free no obligation quote for the works that we feel needed to be done in order to prevent future water ingress. In a situation like yours where the roof has clear issues that need attention we feel it necessary to make you aware them and provide a cost. For full transparency I have listed the costs from your quote below and I think anyone reading this will be in agreement that your claim that all of this work can be done for under £1000 is vastly incorrect as is your figure of £6000 for a complete new roof with scaffold alone being £1650 for a safe working area, if you have found a roofer willing to complete the works for those prices I am in no doubt that roof will again be a '' bodge job '' and you will find yourself back in the same position you are now in now time at all.

Our quote clearly states '' we hope our quote is competitive with that of our competitors, if not please call to discuss ''. We are price matching quotes for clients on a weekly basis, but in order to do that you need to be comparing like for like quotes which in this case I very much doubt would be the case based on the figures you have provided. Im assuming that's the reason you didn't call to discuss the quote and instead chose Trustpilot as a platform rather than Which? ( that you are clearly aware we are a member of ) where the claims made we need to be deemed accurate prior to publishing.

Lastly I strongly disagree with your comment that we give the trade a bad name, we work to extremely high standards at all times and regularly have our work vetted by both the NFRC & Competent roofer the industries leading bodies that we are long term members off.

Replace section of lead gutter as per our specification.£1,750.00
Replace flashings as per our recommendation. £2,170.00
New flashings to roof access hatch. £420.00
Lead capping to parapet walls.£2,580.00
Pointing to chimney stacks as necessary.£350.00
Scaffold to carry out these works.£1,650.00

Regards

Daniel

GWS Roofing & Loft Specialist

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look