Sprung Gym Flooring Reviews 

290
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

I ordered 7x 43mm mats, rated for 250kg drops. The original shipment arrived damaged (corners chipped off mats, and slices on others) and had 2x replacement deliveries also damaged in some way such as... See more

Rated 5 out of 5 stars

Bought 15 tiles of their 20mm black rubber flooring. Arrived in a few days, I was contacted by the delivery company via email and phone to confirm delivery date. I was able to authorise delivery w... See more

Rated 5 out of 5 stars

I wanted a home gym that didn't look like a man cave, I chose the fabulous cork look rubber tiles. The gym is light, the flooring laid well and smooth straight onto concrete, the machinery on top of t... See more

Rated 5 out of 5 stars

Took the plunge to get some gym flooring in our summerhouse after having carpet in there for 5 yrs. its not a serious gym, turbo trainer, treadmill and multi gym and an area for the wife to do her Joe... See more

Company details

  1. Flooring Store
  2. Wood and Laminate Flooring Supplier

Written by the company

In the world of fitness, there's no room for wimps. It's a place of grit, grind, and glistening sweat. At Gym-Flooring, we've turned these fitness fundamentals into our business mantra. We're a family-owned company with a passion for pumping iron... well, pumping out high-quality flooring that is! We're all about the customer experience. Think of us as your personal trainers in the world of flooring - we're here to guide, encourage, and support you every step of the way, ensuring you're completely satisfied with your purchase.


Contact info

You should know

4.5

Excellent

TrustScore 4.5 out of 5

290 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(290)

104 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

43mm mats didn't appear fit for purpose, customer service good

I ordered 7x 43mm mats, rated for 250kg drops. The original shipment arrived damaged (corners chipped off mats, and slices on others) and had 2x replacement deliveries also damaged in some way such as rubber "feet" snapped off, and all were weak - rubber was flaking away not even under use, so wasn't confident they would survive 250kg drops. I sent them all back in the end for a full refund, gave an extra star due to customer service immediately agreeing to send out replacements each time. Maybe I was just unlucky? Who knows. They're heavy mats but could probably be sent better - they arrived on a pallet with some shrink wrap. Could do with protection on the top and corners.

June 29, 2026
Rated 4 out of 5 stars

Size issues

I couldn’t fault customer service and communication, absolutely brilliant. Unfortunately, while the mats were of good quality, the sizing was irregular with some matts differing by 7-8 mm in places, which affected the overall quality of the fitting, squareness and how they sat together. Shame

July 1, 2026
Rated 5 out of 5 stars

Bought 15 tiles of their 20mm black…

Bought 15 tiles of their 20mm black rubber flooring. Arrived in a few days, I was contacted by the delivery company via email and phone to confirm delivery date. I was able to authorise delivery without signature. Arrived on a pallet and I got straight to installing.

Very impressed by the quality. With a metal ruler and a Stanley knife with some fresh blades, making neat straight cuts was easy - just take your time and measure twice! Leaving a few mm overlap and then banging them into place gives you the best seams.

Only a slight smell but not unpleasant and already seems to be fading after a few days. The tiles fit together well and look really smart.

June 25, 2026
Unprompted review
Rated 5 out of 5 stars

Great products and great company

Purchased mats for our workshop and offices at A1 Survey. Great products and great company to deal with. Excellent communication throughout and fast delivery. Customer service was excellent. Highly recommend.

June 29, 2026
Unprompted review
Rated 2 out of 5 stars

Heavy, toxic smell, still there 3+ years later

Bought the 20mm rubber gym matting which states "Binder adhesive is used which prevents strong odours" - when they were laid the smell was overpowering, to the point I couldn't use the gym for a few weeks, and then just had to. I raised it with them, they dismissed it without action, then I wrote an accurate, negative review about the issue on their site which they immediately deleted leaving only glowing reviews on the site, and I question the authenticity of some of those.

3.5 years later and the smell is still so strong that I don't want my kids to use the gym room, they probably need to be replaced and huge cost so effort.

For these reasons I don't trust this company one bit and strongly suggest they are avoided at all costs.

June 27, 2026
Unprompted review
Rated 5 out of 5 stars

I wanted a home gym that didn't look…

I wanted a home gym that didn't look like a man cave, I chose the fabulous cork look rubber tiles. The gym is light, the flooring laid well and smooth straight onto concrete, the machinery on top of the tiles did not shift things. We have now had it down for over 6 months and I can confirm it looks great and was definitely worth the money.

June 9, 2026
Unprompted review
Rated 4 out of 5 stars

Great product

Great product, laid really well and non-slip as stated. Overall good customer service when wanting a specific delivery date and bespoke quote. I didn't get any notification of delivery which would have been helpful but otherwise very happy.

May 29, 2026
Rated 1 out of 5 stars

Product not delivered and lack of…

Product not delivered and lack of communication. Meant to arrive on 1st. Email from delivery company stating that if unable to deliver, there would be a £59.00 cost. No update as to specific time on the morning. Then when I rang, i was quoted a range of 11.30-1.30. At 2pm I was told between 2.30-3.30. When I rang back at 4.30pm to find out more, I was told I would get a call back and I never did. I wouldn’t mind if it hand not been highlighted about the charges for non delivery. But what about the other way around? I’ve had to move work to make sure the potential delivery was covered all day. The delivery costs are very expensive too. If communication had been decent, this mess could have been avoided.

May 27, 2026
Rated 5 out of 5 stars

A seamless experience from start to…

A seamless experience from start to finish. Richard and the team reached out to offer support on measurement / quantities and were incredibly helpful throughout the purchase + installation of the flooring. I ordered the 20mm Rubber PRO Gym Heavy Duty Flooring tiles and they are perfect for my garage conversion project - I would highly recommend.

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Superb product

Superb product. Exactly what I wants. Quick delivery and first class customer service.

April 26, 2026
Unprompted review
Rated 1 out of 5 stars

Not great customer service

Not great customer service.
Got 2 samples which didn't do what I wanted so asked for some help or ideas as the noise was not reduced very well.
The reply I got was
"Its mainly for reduced noise below"
I replied yes that is what I want it for.
Expecting a reply with some other products or ideas.
I got no reply
Then out of the blue I got a random I guess it's a bot that sends them saying do you need help or somthing along them lines,
I replied to the email saying that I didn't get a reply from you and guess you didn't want to help me further.

No reply from that email either.

I'm guessing the after sales would be as hard to get hold of aswell.
I would expected much more woth the amount of advertising I've seen.

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

Great mats, customer service great

Ordered from here after checking out lots of websites. We liked the Sprung Konnecta Snowflake premium self locking gym flooring mats 20mm. 15 arrived very quickly and just as described after they sent a sample. Checked out YouTube videos but they were very easy to lay down and clicked into place. Only used the rubber hammer on a few and you need a very sharp Stanley knife. The sauna and a small heater in the room have had no effect on the mats which is great. Would definately recommend the company.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Very solid, heavy and durable

Arrived well packaged and delivered to the door.
Durable dense, heavy construction with pleasant spring to it and very attractive blue and grey flecks.
Easy to lay.
Tough to cut so have plenty of sharp blades for your utility knife.

April 1, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look