I ordered on the 4th April. It is now 16th April and I have not received any updates since last week. I have not received my order and it said the delivery would be 2-3 days. I tried to contact Gymgyn... See more
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Quick dispatch and delivery. However the items were quite poor quality; one was faulty. One gym set had hand-wash only on the labels, but this wasn't marked on the item listing - I wouldn't have bou... See more
TOTALLY SCAMMERS, THEY WELCOME YOU ON THEIR SITE WITH DISCOUNT CODE AND ONCE YOU MAKE A PURCHASE THOSE ITEMS BECOME NON REFUNDABLE. SERIOUSLY PATHETIC, HOPE THIS BEDROOM COMPANY SHUTS DOWN CAUSE TH... See more
Company replied
I first started wearing Gym Genetix last year and I haven’t looked back since! It’s comfortable, sculpting and makes me feel great. They have so many colour options to chose from and it’s good as you... See more
Company details
Written by the company
Premium, Affordable Active Wear For Men And Women
Contact info
United Kingdom
- 07540409707
- sales@gymgenetix.com
- gymgenetix.com
2.5
Poor
146 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Perfect leggings
April 13, 2022
Haven’t received my order
April 10, 2022
Overpriced
In my opinion the quality isn’t the best for the price you pay, there was lose threads all over the leggings which made a hole. It’s a shame as I loved the colour of the set
April 5, 2022
Brought twice from this company now
Brought twice from this company now. Great products for my partner she loves the leggings. Also great communication when i had to contact for my 2nd order and accommodated my request. Thank you again
April 4, 2022
Unprompted review
Shocking
Shocking - sent wrong item and it was delivered within the time frame promised either.
March 10, 2022
Worst site ever!!!!!
It took 3 months before I got the pants home in the meantime I emailed them several times and they refused to give me a refund if I did not return the clothes of course but had nothing to return because I never got them so i could return them
February 16, 2022
Unprompted review
Reply from GYMGENETIX
Hi Armita. We are very sorry to hear your review.
We can see you ordered a year ago and there was a delay with the delivery company delivering due to Brexit. We did explain that if we were to send another order, this would probably be delayed also and you’d end up with two orders, one of which would need to be returned. You agreed to wait for your original order and it was delivered, but unfortunately late. We do apologise for the delay caused and understand this was an inconvenience to you x
DO NOT BUY FROM GYMGENETIX THEY…
DO NOT BUY FROM GYMGENETIX THEY ENCOURAGE YOU TO USE A DISCOUNT CODE WHICH THEM DEEMS YOUR PURCHASE NON RETURNABLE, TERRIBLE CUSTOMER SERVICE, SCAMMERS
February 10, 2022
Unprompted review
Awful company
Awful company, can’t return products for a full refund if you have used a discount code!! Even tho I bought two of the same item in different sizes to make sure I had the right size. Won’t be ordering again
February 1, 2022
Great product fast delivery
January 26, 2022
Really fast shipping and amazing…
Really fast shipping and amazing quality leggings will be buying again
January 18, 2022
Best ever leggings
Best ever leggings! Practical and sexy. The fiancé loves them too....
January 16, 2022
very disappointed. Never aarived
Currently very disappointed. Didn't received my order made on 7th of Jan. and there is no response from the company to support.
The order have been processed on 10th where hermes expected my parcel however with no tracking provided.. Hermes received my parcel on 12th when finally tracking have been generated.
Its 19th of jan and parcel still is with hermes!! Parcel is now with carrier since 12th when the company actually provided my goods to them.. What that will be delivered? Next working day since when?
The parcel have never been delivered and sent back to the seller. 20.01 waiting for the refund.
January 14, 2022
Reply from GYMGENETIX
Hi Anna, we are very sorry to hear you’ve not received your order from January 10th. I can clarify your order was dispatched the same day you ordered. You would have received updates via Hermes. We anticipate deliveries to take between 2-4 days, however it can sometimes take up to 7. This is the 5th day. Upon checking I can see there has been a delay with Hermes, but it will be with you ASAP.
We have had no email in regards to this. If you kindly email sales@gymgenetix.com if you have any other queries, we will be happy to help x
Great customer service, comfortable leggings
Great service and comfortable, flexible leggings
January 6, 2022
Reply from GYMGENETIX
Hi Emily, thank you so much for your review. We are very pleased that you you’re happy with our service and products 🥰
Amazing quality gymwear
Amazing quality gymwear, squat proof, and I always get complimented when I wear their sets. Also customer service are excellent - there was something missing from my order so I contacted them and they sent it out immediately!
January 2, 2022
Unprompted review
Reply from GYMGENETIX
Hi Lucy, thank you so much for taking your time to leave this review. We are so pleased you love our sets and are satisfied with the service you’ve received ❤️
Despite initial ordering difficulties
Despite initial ordering difficulties. The company rectified the problem asap.
Amazing product… Gives a great silhouette. Better than anything I have ever bought.
December 28, 2021
Unprompted review
Love this brand had my leggings nearly…
Love this brand had my leggings nearly 2 years wear them all the time not a single sign of wear !! So flattering 🙌🏼🙌🏼🙌🏼 Swear by them
December 3, 2021
Unprompted review
The best brand for gym workouts and not…
The best brand for gym workouts and not just, the delivery time awesome quick , material quality more than 💯 super not first time buying and not last my top brand ❤️
December 2, 2021
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