Delivery is terrible, custom charges they don't tell you about, customer service is absolutely awful, they don't get back to you and they ripped me off with their mystery box offer. It was supposed to... See more
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Ordered this Athletic Support on 20th August, it was received on 16th September, after some emails chasing! I opened the box 2 days after receiving it and found that it looks like it had been returne... See more
Company replied
I ordered products from this company and they were dispatched quickly and efficiently. When we got the products they were exactly as described. Unfortunately, GymRoom use DX Couriers who fail... See more
Company replied
Unbelievable. One item purchased, emails and text sent to me saying item had been dispatched, then the delivery turns up and I get a water bottle...I ordered an exercise bike! This is the WORST comp... See more
Company replied
Company details
About GymRoom.com
Information provided by various external sources
Welcome to GymRoom.com
GymRoom.com is a brand spanking new concept that brings you the best fitness products on the market at the most competitive prices possible.
We offer a wide range of both commercial and home gym products from cardiovascular equipment, weight training aids and sports specific products such as Boxing and MMA wear.
Whether you are looking for equipment or information through our all new performance portal, GymRoom.com is your one stop shop for all of your training needs.
At GymRoom.com we offer a fantastic buy now pay later scheme with 0% finance, free delivery on all cardio machines over £100 and free delivery on all accessories and nutrition products over £65
Contact info
Unit 1 and 2 Dawson Court, BB11 5UB, Burnley, United Kingdom
- 0844 488 9603
- info@gymroom.com
- gymroom.com
No history of asking for reviews
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Hasn’t replied to negative reviews
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Very prompt dispatch and delivery
The weights I ordered arrived very quickly. I was very impressed with the service and would buy again from this company.
Excellent service
Fast delivery, excellent item plus free gifts what more could you ask.
Good quality products delivered on time - what's not to like?
Very competitively priced kit with goodies thrown in for free and delivered on time. Really pleased and will definitely use GymRoom again.

Reply from GymRoom.com
I complained and my feedback was dealt with straight away
I'm very happy that Gym Room has listened to my complaint and rectified it. Thank you for looking into it Lee. I'll feel comfortable to use this site again.

Reply from GymRoom.com
No speaky?
Ordered a bracket for hanging a punchbag.
In the picture there were bolts accompanying the bracket. After ordering the item I sent an email asking if the bolts were definitely supplied as I would have to get the bolts for the bracket arriving else where.
I was told that they would be supplied.
I received my order on the 4th and there were no bolts to be seen.
I sent an email explaining that no bolts had been supplied.
I got a reply back on the 4th from the guy that sent me the email telling me that the bolts would be supplied and he said he would "look into it".
I sent a reply to that saying "OK.." On the 9th..
Still haven't heard a thing

Reply from GymRoom.com
Excelent
Really friendly staff and very knowledgeable on here products! Quick delivery and one happy customer :-)
On the ball!!!
Although my order won't be in until the beginning of August, I have been updated every step of the way, I have been very impressed with the service I have received so far. I would definitely recommend Gymroom to everyone I know.
Thank you again!
Just to update, My order was delivered today, earlier that promised!!!
Thank you again to everyone at Gymroom xxx

Reply from GymRoom.com
Recommend Gymroom
I would highly recommend Gymroom,
After appalling customer service from the manufacturer BH , Lee from Gymrooms customer service dealt with BH and was excellent he worked with me every step of the way to reach a suitable conclusion.pity the manufacturer didn't have the same attitude as the Gymroom.
Great business, great product
Bought a kettlebell to get in shape for my upcoming wedding. Was the cheapest around by far at GymRoom. Arrived quickly (despite the delivery guy moaning about carrying it up some stairs) and it was refreshing that it was just delivered in it's box rather than loads of packaging.
Will use this company again. Great stuff.

Reply from GymRoom.com
Excellent and speedy service, thanks guys ;)
Order process was painless and the kettle bells I ordered arrived the following day even though I hadn't paid any extra for fast delivery

Reply from GymRoom.com
Kettle Bells
Good company to deal with but their delivery service is bad. Was meant to sign for delivery but they left it within my neighbours garden and then the neighbour went away for the week end so it was 5 days before I received my delivery.
Poor customer service
I purchased a barbell from you. You advertised on the website free towel etc with every purchase. I phoned you up. The guy said I was not entitled but he would send them to me. Guess what that did not happen. Your website said on all purchases not that over a certain amount . So when someone said they would send them I believed them. Silly me. So at present I would not recommend them for anything.

Reply from GymRoom.com
Fantastic service
Top quality goods
Quickly and promptly dispatched!
Hassle free transaction
sloppy and inefficient
you mislead me about delivery twice and it cost me to post on
Reliable and quick
Very reliable, kept us fully informed on progress of order. Arrived when promised. We have used this site before and will definitely use it again. Highly recommend. The exercise bike is great.

Reply from GymRoom.com
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