Very disappointing experience
Very disappointing experience. The equipment I received felt cheap and didn’t match the description. Customer support was slow and unhelpful. I wouldn’t recommend this company.
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Gyms Pro specialize in providing top-of-the-line fitness equipment, which includes treadmills, Reebok Treadmills, cross trainers, exercise bikes, Multi Gyms, yoga and gym mats, and dumbbells.
70 Western Road, London, E13 9JF, England, United Kingdom
Very disappointing experience. The equipment I received felt cheap and didn’t match the description. Customer support was slow and unhelpful. I wouldn’t recommend this company.
Product Defects: Reports include receiving equipment that is faulty or breaks after only a few uses, such as resistance bands snapping or mechanical parts failing.
Was told PayPal cancelled my payment which they said they hadn’t. Had to wait 3 weeks for refund
They scam their customers, and they pay for reviews. Most reviews on their profile are fake.
They paid for reviews on their profile. After posting reviews they decided not to make payments
Order cancelled after taking payment. Still trying to get a refund 2 weeks later.
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