Gymwarehouse.ie Reviews 111

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the swift and efficient delivery service, often noting that products arrive quickly, sometimes even earlier than expected. Many consumers are delighted with the quality and condition of the products received, finding them to be exactly as described and performing well. The ordering process is consistently described as simple and straightforward, and the customer service is highlighted as excellent, with staff being helpful and responsive. However, some people were dissatisfied with the condition of certain items upon arrival, mentioning bent parts or damaged packaging. A few customers also reported issues with delivery or tracking information, and a small number of reviewers expressed concerns about the safety and maintenance of the equipment, describing it as loose or in poor condition.

What people talk about most

Product

Users describe positive interactions with product. Many reviewers are happy with the quality and value,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the good quality and competitive... See more

Service

Clients share positive opinions on service, highlighting its speed and efficiency. Many reviewers were... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy,... See more

Based on these reviews

Rated 5 out of 5 stars

Genuine company. Pleasure to deal with. Ordered a sound proofing mat and a treadmill after being let down by another site. Ordered December 20 I think and it arrived early the 23rd, impressive. Real p... See more

Company replied

Rated 5 out of 5 stars

We ordered the C-90 treadmill from Gym Warehouse. The staff were great to deal with and advised us on the most suitable treadmill to meet our needs which was mainly speed and incline options. Deliv... See more

Company replied

Rated 5 out of 5 stars

I was very happy with the product that I purchased - it was exactly as described! I found that the company's communication by phonecall and WhatsApp was very friendly, helpful and prompt. I had a qui... See more

Company replied

Rated 5 out of 5 stars

Hi Absolutely delighted with your service firstly can I say delivery driver an absolute gentleman very obliging and helpful...didn't get to try treadmill yet looks absolutely amazing....I'll be in tou... See more

Company replied


Company details

  1. Fitness Equipment Store
  2. Fitness Equipment Wholesaler
  3. Gym

About Gymwarehouse.ie

Written by the company

Gymwarehouse.ie is an Irish owned company, offering high quality products to the Irish market since 2008. We are not just online and you can speak to us on the phone if you have any questions, queries on any of our products, or you just need advice. We deliver anywhere on the island of Ireland for free and all of our new products have a minimum warranty of 12 months. We are rated Excellent on Trustpilot and Google Reviews. We pride ourselves on our customer service. Being an Irish company, we are in a great position to delivery quickly but also to be on hand should parts or repairs be required. Your warranty is directly with us and not a business outside of Ireland. We keep spare parts for 10 years after we sell any product so your purchase will last for years and years. We sell a wide variety of products and everything we sell is exclusive to us, so you will not be able to purchase our products anywhere else in Ireland. We wish to thank all of our customers for their continued support. You are keeping jobs in Ireland and supporting Irish business so Thank You very much. We will continue to do all we can to provide great value and great products to the Irish market.

Best After Sales Service in Ireland

Written by the company

Your warranty is directly with us
All of our products have a 12 month warranty. Even outside of warranty, you will have the peace of mind of knowing that we can resolve any issues that you may have. We have on site technicians and spare parts for everything. We can do video calls or send repair videos directly to you, along with parts, if they are ever required. This means that you will get longevity from your GymWarehouse.ie purchase.

Free Delivery Anywhere in Ireland

We Deliver in 2-4 Working Days

We Deliver in 2-4 Working Days
Get free and fast delivery. Items under 31KG will get to you in 1-2 working days, with DPD Ireland. You will receive a message on the day of the delivery and you can manage your delivery via that message. Contact us if you require a tracking number for an item like this. Larger items will take 2-4 working days and the courier will call you in advance of delivery to let you know when they will deliver your item. You can rearrange the time, directly with the driver. Call our Cork office on 021-2067774, if we can be of assistance.

Contact info

Best After Care Service in Ireland

We keep spare parts for 10 years and have technicians to fix any issue

4.6

Excellent

TrustScore 4.5 out of 5

111 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Not happy with after sales support

Not happy with after sales support. We rang couple of time withing two weeks and sent emails and where trying to get vat invoice for purchase that we made for business and till havent received them!!!
Be aware if you buy something for business all they will send you automatic invoice from WooCommerce website what is no good for nothing!!! You don't even have proof of purchase if something brakes down.

March 9, 2026
Unprompted review
Gymwarehouse.ie logo

Reply from Gymwarehouse.ie

Thank you for bringing this to our attention. We are very sorry to hear about the frustration regarding your VAT invoice; we understand how important this is for business record-keeping.

We have searched our recent records and unfortunately, we cannot find an order matching your name or details. We would like to resolve this for you immediately. Please email us at info@gymwarehouse.ie with your order number and a contact telephone number.

Once we have those details, our team will look into this as a priority to ensure you receive the correct documentation and support right away.

Rated 5 out of 5 stars

Genuine company

Genuine company. Pleasure to deal with. Ordered a sound proofing mat and a treadmill after being let down by another site. Ordered December 20 I think and it arrived early the 23rd, impressive. Real people running the show too to answer questions. The T23 space saver treadmill/ walking pad is great, quiet and minimal assembly. Should work out perfectly. Will use again and I recommend fully.

December 23, 2025
Unprompted review
Gymwarehouse.ie logo

Reply from Gymwarehouse.ie

Thank you so much for the fantastic 5-star review!

We are so glad we could help get your T23 space saver treadmill and soundproofing mat to you in time for Christmas, especially after you were let down elsewhere. It is great to hear that our team was able to provide that personal touch and answer your questions—we really do pride ourselves on being "real people" at the end of the phone or email!

It sounds like you have a great setup ready to go, and we are delighted that the minimal assembly and quiet operation of the T23 are working out well for you.

We truly appreciate the recommendation and look forward to seeing you again.

Rated 5 out of 5 stars

The buying experience was good response…

The buying experience was good response very good it’s just the delivery information and contact could be better 30 minutes notice is to short it was just lucky I was near home

December 4, 2025
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Reply from Gymwarehouse.ie

Thank you so much for the 5-star review and for your honest feedback!

We are glad to hear you had a good buying experience and that our team was responsive to your needs.

We sincerely appreciate your comments regarding the delivery notification. We understand that 30 minutes notice is very short, and we will certainly pass this feedback along to our courier partners to help them improve their contact process for a more convenient experience.

Thank you again for your business and for being so accommodating!

Rated 5 out of 5 stars

Great pre-sales service

Before buying, I contacted them via chat and surprisingly had a chat with a human being, not an AI bot. They addressed all my concerns and I was more than happy to purchase the equipment. So far, great customer service! Keep up the good work!

December 2, 2025
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Reply from Gymwarehouse.ie

That is fantastic feedback! Thank you so much for the 5-star review.

We are so glad to hear that you had a positive experience using our chat feature and that speaking with a "real" person helped address all your concerns before purchasing. Excellent customer service is our top priority!

We will absolutely keep up the good work! We appreciate your business.

Rated 5 out of 5 stars

Super

Super fast delivery. Great products. Top quality. Cant complain.

November 28, 2025
Gymwarehouse.ie logo

Reply from Gymwarehouse.ie

Thank you very much for your fantastic 5-star review!

We are delighted to hear you are pleased with our super fast delivery, the great products, and the top quality. We truly appreciate your positive feedback!

Enjoy your equipment!

Rated 1 out of 5 stars

Beware

Ordered treadmill, still not delivered or tracking number supplied no response from enquiry on site

December 2, 2025
Gymwarehouse.ie logo

Reply from Gymwarehouse.ie

I sincerely apologize for the delay in receiving your treadmill, the lack of a tracking number, and the silence following your website inquiry. This is unacceptable, and we are sorry for the poor experience.

To urgently look into your order and rectify this immediately, please provide us with more details:

Your Full Name:

The Order Number (if you have it):

The Email Address used for the purchase:

Alternatively, you can call our support team right now at 021-2067774, and we can look up your order status and provide a delivery update right away.

We are ready to assist and resolve this for you.

Rated 5 out of 5 stars

Delivery was great so quick and easy…

Delivery was great so quick and easy and the driver was very friendly.he rang me to let me know he was outside my house.would highly recommend Gymwarehouse.treadmill was easy to assemble and working perfectly

November 1, 2025
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Reply from Gymwarehouse.ie

Thank you so much for taking the time to share your 5-star review! 🌟 We're absolutely delighted to hear that you had such a quick and easy delivery experience and that your driver was so friendly and helpful by calling you.

It's fantastic news that your treadmill was easy to assemble and is working perfectly!

We truly appreciate your high recommendation of Gymwarehouse. Knowing you're happy with both the service and the product is the best reward we could ask for.

Rated 5 out of 5 stars

Great product

Fast delivery, great product and great price , thankyou

October 19, 2025
Gymwarehouse.ie logo

Reply from Gymwarehouse.ie

Thank you so much for your kind words! 🌟 We’re delighted to hear you’re happy with the product, delivery, and price. We really appreciate your support!

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, good quality, good price

October 3, 2025
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Reply from Gymwarehouse.ie

Thank you for your feedback! We’re delighted to hear you’re happy with the delivery, quality, and price. We appreciate your support and look forward to serving you again in the future.

Rated 5 out of 5 stars

Good sturdy treadmill with good…

Good sturdy treadmill with good features.Delivered on time

September 20, 2025
Gymwarehouse.ie logo

Reply from Gymwarehouse.ie

Thank you for your kind feedback! We're delighted to hear you're happy with the treadmill and that delivery went smoothly. Wishing you all the best with your workouts!

Rated 5 out of 5 stars

Quality product at a good price

Quality product at a good price. Terrific company. Kept informed at all stages and item delivered so quickly. Recommended

July 24, 2025
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Reply from Gymwarehouse.ie

Thank you for the fantastic review! We're thrilled to hear you were happy with the product, pricing, and service. It’s great to know everything went smoothly from start to finish. We truly appreciate your recommendation!

Rated 5 out of 5 stars

prompt delivery

July 19, 2025
Gymwarehouse.ie logo

Reply from Gymwarehouse.ie

Thank you for your feedback! We’re glad you’re happy with the prompt delivery. If there’s anything else we can assist you with, just let us know!

Rated 5 out of 5 stars

Great price and quick delivery

Great price and quick delivery

July 16, 2025
Gymwarehouse.ie logo

Reply from Gymwarehouse.ie

Thank you for your kind words! We're glad you were happy with the price and delivery speed. We appreciate your support and hope to serve you again soon!

Rated 5 out of 5 stars

Product is exellent quality

Web site was very clear on product. Ordering was easy. Delivery was prompt.

July 8, 2025
Gymwarehouse.ie logo

Reply from Gymwarehouse.ie

Thanks so much for your feedback! We’re thrilled to hear that the website was clear and your order process went smoothly. We appreciate your business and hope to serve you again soon!

Rated 5 out of 5 stars

Very fast and efficient service

Very fast and efficient service - happy with the treadmills.

July 14, 2025
Gymwarehouse.ie logo

Reply from Gymwarehouse.ie

Thank you so much for your kind words! We're thrilled to hear you’re happy with the treadmills and our service. We really appreciate your support and hope you enjoy your workouts!

Rated 5 out of 5 stars

A Fantastic Experience!

I’m very happy with my experience. This is my first time using a service like this, I made it from another country to a friend living in Ireland.
I was confused and after sending an email out of worry I received one with kindness, which was a pleasant surprise.
The order was done in five days, that’s fast. My friend showed pictures and it made for a great memory. He was ecstatic. If I’ll ever need a reliable, safe(likely) and efficient delivery to Ireland again, this is the place. I’m happy it’s possible to buy a set of dumbbells overseas.

June 19, 2025
Gymwarehouse.ie logo

Reply from Gymwarehouse.ie

Thank you so much for your kind words — we’re absolutely delighted to hear about your positive experience!

It means a lot to us that, even ordering from overseas, you felt supported and reassured throughout the process. We're especially happy to know your friend in Ireland received the order so quickly and that it brought such joy — that's exactly what we aim for!

Your feedback about our communication, delivery speed, and overall reliability truly makes our day. We’re glad to know we could help create a memorable experience for you both.

If you ever need anything delivered to Ireland again — whether it’s more fitness gear or anything else — we’d be thrilled to assist.

Rated 5 out of 5 stars

Next day delivery

Next day delivery. Competitive pricing and good quality equipment. Very impressed.

June 18, 2025
Gymwarehouse.ie logo

Reply from Gymwarehouse.ie

Thank you for the great feedback! We're delighted to hear you were impressed with the next-day delivery, pricing, and quality of our equipment. We really appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Excellent service

Excellent service, fast delivery. Was very simple and straightforward to order and receive the product.

June 13, 2025
Gymwarehouse.ie logo

Reply from Gymwarehouse.ie

Thank you so much for your kind words! We're thrilled to hear that you had a smooth and speedy experience with us. We look forward to serving you again! 😊

Rated 5 out of 5 stars

Excellent

Excellent, speedy service. Will definitely be back.

June 8, 2025
Gymwarehouse.ie logo

Reply from Gymwarehouse.ie

Thank you for your kind words! We're delighted to hear you were happy with the service. We look forward to welcoming you back again soon! 😊




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