Habitat Estates London Reviews 19

TrustScore 4.5 out of 5

4.6

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Company details

  1. Real Estate Agency

Written by the company

London Property Experts - Habitat Estates London aim to treat everyone individually, offering bespoke service and advice with the aim to create long lasting relationships with our clients. With over 15 years of London Property experience we are local, helpful and knowledgeable property professionals dedicated to providing the highest level of service available to our clients. Let us make your house a home. Our experience and knowledge will make the process easier, faster and give you a better result. Whether you are looking to buy, sell, invest or live in London, we are here to help you find that perfect property.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

19 reviews

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1-star

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Rated 5 out of 5 stars

Brilliant Letting Agents, Would Definitely Use Again!

We had a fantastic experience with Habitat. The entire process was smooth, efficient, and hassle-free. Romero was especially great to work with - communicative, helpful, and always willing to answer any questions we had. From signing the contract to moving into a great property, everything was handled quickly and professionally. We’d absolutely use Habitat again in the future!

May 1, 2025
Unprompted review
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Reply from Habitat Estates London

Thanks so much for taking the time to leave your beautiful review Brandon! This is greatly appreciated by the team. It has been a pleasure. Wish you all the best with your new home!!!

Rated 5 out of 5 stars

Easy, reliable 👍

Everything about Habitats was great! Romero was super knowledgeable and attentive which was great for us! He made the process a lot less stressful to say the least!
Thanks a lot, we are now settled into our fab property.

March 15, 2025
Unprompted review
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Reply from Habitat Estates London

Thanks so much for taking the time to leave your wonderful review! It has been a pleasure. Wish you all the best with your new home!!!

Rated 5 out of 5 stars

Friendly, communicative and helpful

Romero was very helpful throughout the whole process of renting. He was easy to communicate with and helped answer all the questions we had. He was very friendly and I feel genuinely happy with the service. Thanks Romero!

April 22, 2024
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Reply from Habitat Estates London

Thanks so much for your beautiful review! Greatly appreciated! Wish you all the best with your new home!!!

Rated 5 out of 5 stars

Good communication from letting agent

Good communication from letting agent. Always responsive. Didn’t engage in rent bidding war which is always appreciated in this rental climate.

August 3, 2023
Unprompted review
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Reply from Habitat Estates London

Many thanks for your wonderful review! Happy to hear you had a great experience with us! Wishing you all the best with your new home!

Rated 5 out of 5 stars

Very excellent and highly professional…

Very excellent and highly professional service. Very responsive and always available to answer our questions. We have been very satisfied with the quality of the service. Thanks again.

July 24, 2023
Unprompted review
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Reply from Habitat Estates London

Thanks so much for taking time to post your lovely review! Look forward to speaking soon! Wishing you all the best!

Rated 5 out of 5 stars

I've settled in well

I've settled in well. Your service was positive and professional.

August 25, 2023
Unprompted review
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Reply from Habitat Estates London

Thanks for the kind words! We wish all the best with your new home!

Rated 5 out of 5 stars

Nice agent very kind

He has helped us through a lot of stuff and we very appreciate him being with us for this period of time.

August 9, 2023
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Reply from Habitat Estates London

Thanks for your lovely review Bajinder. This is hugely appreciated. We wish you all the best!

Rated 5 out of 5 stars

Thank you Jay and Rebecca!

I’ve worked with 3 real estate agencies in london and I can truly say that habitat estates london gave me the best customer service between them all. Usually after the contract is signed it gets hard to reach the agents, they stop answering and it gets hard getting stuff fixed. Whereas Jay and Rebecca were always very helpful , always answered quickly and always delivered. One of the many examples of that is that once the washing machine broke and a new one was installed 2 the day after.

June 24, 2023
Unprompted review
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Reply from Habitat Estates London

Hi David, many thanks for your wonderful review. This is hugely appreciated by the whole team! Wishing you all the very best!

Rated 5 out of 5 stars

Great letting agent

We had a great experience with Habitat Estates. Rebecca was always quick to reply and very helpful with our tenancy application. We are a group of expats from New Zealand so it was our first property application in London, and we had a lot of questions. The letting process was handled very well and we are happy with our new home

July 12, 2023
Unprompted review
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Reply from Habitat Estates London

Many thanks for your wonderful review! Glad to hear you had a great experience with us! Look forward to assisting you further in future. Wishing you and your flatmates all the very best!

Rated 5 out of 5 stars

Comment on agent Romero

Agent Romero is patient all these time. He talked politely and replied in time of my questions. I have to say his service as an agent is the best one i have had while i am living in UK.

April 24, 2023
Unprompted review
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Reply from Habitat Estates London

Thanks so much for your lovely review Sam! It was our pleasure to help you with your search!

Rated 5 out of 5 stars

Rebecca was a easy to communicate and efficient

Easy and fast communication and clarity on the tenancy agreement. Rebecca was really easy-going and handy to communicate with. Transparency and flexibility was very much appreciated.

March 8, 2023
Unprompted review
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Reply from Habitat Estates London

Many thanks for your kind review Aitor, this is greatly appreciated! Wishing you all the best with your new home!

Rated 5 out of 5 stars

We are very happy with Habitat Estates reliable and trustworthy

We are very happy with Habitat Estates Mr Romero and his staff service for a number of reasons. He is professional and focused on the matter at hand and keeping us updated. He is always pleasant. We have been dealing with him for a couple of years and found him to be available for any queries we may have for finding tenants Also he made sure his staff could follow through when he was out of office. Further we felt that he had good communication with the tenants as well.

December 9, 2022
Unprompted review
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Reply from Habitat Estates London

Hi Ronit! Thanks so much for taking the time to leave this review! Your kind words are greatly appreciated by the team. Looking forward to speaking with you and Mr Joseph soon! Wishing you and your family all the very best!

Rated 5 out of 5 stars

There is an amazing agent, Romero

There is an amazing agent, Romero, I've got good experiences through him. He has been always nice. You can get a house in a good location at a reasonable price. All procedures are carried out reliably, and he explains well what the tenant may not know well and kindly explains even if asked again. He is quick to respond. And when a problem arises He also tries to solve the problem. Because of him, I have trusted this company. highly recommend!

January 25, 2023
Unprompted review
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Reply from Habitat Estates London

Hi Yuna! Thanks so much for your kind words, this is hugely appreciated! It has been a pleasure for us. Wishing you all the best in the new year!

Rated 5 out of 5 stars

It was a smooth transition

It was a smooth transition. Rebecca was very helpful and never been hesitant to answer all my questions. she deserves a pay raise.

November 18, 2022
Unprompted review
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Reply from Habitat Estates London

Many thanks for your kind review, this is greatly appreciated by the team! Wishing you all the best with your new home.

Rated 1 out of 5 stars

please be careful for these agencies

please be careful for these agencies. they take a deposit and then there are problems because there is no flat. and problem later money back

November 13, 2022
Unprompted review
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Reply from Habitat Estates London

Hi Robert.
I’m Romero, director at Habitat Estates London.
From what I understand, you had made an offer for a property but the landlord was not satisfied with your references.
However, you received a full refund of your deposit, within 48 hours after this was confirmed. I can also see the money was received by your bank account.
I understand you may have been frustrated by the landlords decision but I trust you also understand we had no control over it.
As with all property agencies, there is a process to follow and I’m satisfied with the steps our agent followed.
You have the right to post a review but to allude or insinuate that this is a scam or you did not receive your deposit is both untrue and an inaccurate representation of our company.
Should you wish to disagree with any of this, I’m more than happy to discuss the matter further. My email is romero@habitatestates.co.uk

Wishing you all the best in your home search.

Rated 5 out of 5 stars

Great assistance

Romero was always very friendly and responsive making the whole process run smoothly.

June 28, 2022
Unprompted review
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Reply from Habitat Estates London

Thanks for your review Liliana, this is greatly appreciated by the team at Habitat Estates London. Look forward to assisting you further in the near future! Wishing you both all the best!

Rated 5 out of 5 stars

Rebecca was great

Transparency was the key. She’s also relatable

June 21, 2022
Unprompted review
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Reply from Habitat Estates London

Thanks for your kind praise! Your review is greatly appreciated from the team at Habitat Estates London. Wishing you all the best.

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