The book is good but I was frustrated by it being released late which hindered my planning. I truly believe that the process for students to be able to access the books needs to be simplified. It took... See more
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When we lost the ability to log in recently, our IT dept contacted your helpdesk, who didn't seem to know how to resolve the problem. Our students appreciate being able to access the textbook online,... See more
Many things made our experience with Hodder Fantastic and I'm hoping on a call back from your team to dig deeper into this after speaking with our local rep Lesley. But in Brief : Lesley as been... See more
Breakfast was more than just pastries and refreshments throughout the day were good. Most importantly Jan knew what she was talking about and her knowledge and advice were readily applicable to the c... See more
Company replied
Company details
Written by the company
Hachette Learning (formerly Hodder Education) is more than a creator of quality content, product and services. For over 150 years we have worked closely with educators, academics, awarding bodies, partners and learners to design and deliver focused, accessible, flexible, pedagogically robust solutions to help teachers to teach and students to learn, wherever they are in the world. We are part of Hachette UK and have a unique independence in the market that enables us to give our attention to the most important element within our company – you; schools & colleges, teachers, learners, parents and caregivers. Our solutions are delivered in flexible ways (print & digital) to suit different teaching and learning approaches and we have a renowned Professional Development programme to help teachers to continue to grow and develop, with workshops and training, alongside support from our John Catt range of books, directories, educational guides and magazines specifically aimed at forward-thinking schools.
Contact info
50 Victoria Embankment, EC4Y 0DZ, London, United Kingdom
- hachettelearning.com
3.4
Average
1K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not souser friendly…
The new website is not as user friendly as the previous one. Teachers have found it difficult to navigate. Courses we had subscribed to were not there. The company was quick to rectify this once alerted though.
September 29, 2023
Reply from Hachette Learning
Hi Iram, thanks for your review. We are very sorry to hear that you have had trouble using our platform. If you are still experiencing issues please do get in touch with our support team who will be happy to help you adjust to the new updates: https://help.hoddereducation.co.uk/hc/en-gb/requests/new
Great communication
The reps were very friendly and eager to share information with our teachers, the books were delivered quite fast and they're the best choice when it comes to teaching Humanities and Social Sciences!
September 22, 2023
The session provided by Hodder was… New to teaching A Level Politics
The session provided by Hodder was excellent, the venue was good and the presenter delivered a very informative session that was exactly what I needed at the start of term. I gained loads of useful information that I can take back to school and use in the classroom. I would highly recommended for any teacher new to A level Government and Politics or for anyone who wants a refresher!
October 5, 2023
Unprompted review
Reply from Hachette Learning
Thank you for the fantastic feedback! We appreciate your recommendation and look forward to supporting your teaching journey further.
Thanks
James
Happy to see the new Hodder Education…
Happy to see the new Hodder Education Magazine's platform. However, we are experiencing access entitlements issues which have been raised with our subscriptions agent. Once this has resolved I'm sure the star rating will increase.
November 6, 2023
Cettina is always really speedy and…
Cettina is always really speedy and helpful! Thanks
November 6, 2023
good morning we paid for the book but…
good morning we paid for the book but it never arrived... we asked for help but we were not helped. I lost 60 euros
September 24, 2023
Really quick postage
Really quick postage - definitely recommend and would use again
September 24, 2023
site was down when i needed to make the…
site was down when i needed to make the order earlier
November 4, 2023
I purchased a subscription to a book and was not given access
I purchased a subscription to a book, but was not given access. I have contacted help but have not received anything yet. Purchased the same subscription a second time, as I really need access to the book and yet it still does not work.
November 3, 2023
Don’t buy from this company unless you…
Don’t buy from this company unless you don’t intend to return anything back, as it will take upwards of 2 months to get your money back. I am still waiting for my refund… Never again!
September 19, 2023
Hopeless Website search engine
Absolutely hopeless website search tools. Very ill defined. Even when entering the exact name of the book I wanted the search results were just a jumble of mainly irrelevant publications.
October 27, 2023
The new update was too defficult to use
October 24, 2023
Reply from Hachette Learning
Hi there, thanks for your review. We are very sorry to hear that you have had trouble using our platform. If you are still experiencing issues please do get in touch with our support team who will be happy to help you adjust to the new updates: https://help.hoddereducation.co.uk/hc/en-gb/requests/new
I have not had access to the book…
I have not had access to the book bought. It was a waist of money.
October 25, 2023
I have already been using the literature study guide for AS/A-Level Hodder Bonjour Tristesse.
I have already been using the literature study guide for AS/A-Level Hodder French for Bonjour Tristesse. The website is user friendly and having samples help to make a decision.
October 24, 2023
No answer key
I can't zoom the ebook more than 200% it's slow and need time to move to the next page.
The book don't include an answer key.
October 23, 2023
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