Sent my nitros for refurb as one developed a slight leak ( after 14yrs) superb service , from sending to receiving back 72 hrs . They also swapped out the bottom adjuster for the upgrade system which... See more
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Shocks - Fantastic purchase experience, great helpful people. Haven't installed the shocks yet but they look quality. I also ordered the fork springs but they didn't have stock so they refunded me fas... See more
I've recently switched to a 2016 Triumph Street Twin 900. Excellent bike but the stock rear shocks were appalling. I'd googled several alternatives and yesterday I spoke to Dave at Hagon. We discussed... See more
Prices are not competitive and you can buy the same product abroad with postage and VAT for a considerably lower price. I phoned Hagon who quoted me for my little racing RD125lc, hoping to get some di... See more
Absolutely fantastic advice and service…
Absolutely fantastic advice and service from Hagon.
I gave them the details of my bike, my weight, average pillion weight, my riding style and the fact I tow a trailer.
They built the shocks using all that information. They arrived within a few days. It's like riding a different bike.
Price was fantastic too.
October 3, 2020
Unprompted review
Absolutely terrible customer service
Dreadful, their website is not secure and boots you out when trying to pay, contacting customer support is a complete waste of time as they know about it but aren't prepared to fix it, their security certificate expired over 18 months ago and the only suggestion they can give is to send your card details in an insecure e-mail to their insecure server.
June 16, 2020
Unprompted review
Excellent experience - recommended.
Great personal service. I have recently bought progressive fork springs and then a few months later a rear shock absorber. On both occasions the advice given was excellent and the items, which were of high quality, were delivered quickly. When I had a query re fitting, genuine good trustable advice given. Excellent.
March 9, 2019
Unprompted review
Advice, support and delivery
After some very good and relevant advice and measurement instructions, Hagon satisfied all dimensional requirements (including wish list features) with the relevant type of twin rear shock units.
Ordered early in the afternoon and delivered 09:10 the following morning.
Support/advice/price/delivery excellent.
February 22, 2019
Unprompted review
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