Stranded Hair Extensions Reviews 

170
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very pleasantly surprised with the quality of the Stranded Mini Messy Bun. It was pure fluke that I ordered from the company as my hair is salt and pepper grey but also with some blonde. I asked Chat... See more

Rated 5 out of 5 stars

Been looking at clip in ponytail for ages and decided to get one i sent of for colourmatch and had a reply for white lily so I ordered it and absolutely luv it great match and I wear it a lot fab quic... See more

Rated 1 out of 5 stars

I've ordered some colour samples and the company has literally spammed me with emails, after I did NOT consent to marketing emails! 5 separate emails arrived in the 15 minutes after I ordered. This h... See more

Company replied

Rated 5 out of 5 stars

The team at stranded hair group were so helpful as always! Being a serial hair colour changer, I flick between dark and blonde! The hardest part is I live in Australia, making it hard to decide on an... See more

Company details

  1. Hair Extensions Supplier
  2. Beauty Product Supplier
  3. Hair Product Store
  4. Wig Shop

Written by the company

Stranded Hair Group is a leading supplier of premium-quality hair extensions, providing a wide range of clip-ins, ponytails, and buns crafted from human and synthetic hair. We’re passionate about helping customers achieve their desired hair transformations with products known for their comfort, longevity, and natural look. Our collection offers a perfect match for any style, colour, or occasion, from everyday elegance to show-stopping glam. With a commitment to excellent customer service, easy returns, and fast shipping, Stranded Hair Group makes it easy to find your perfect hair solution. Discover more and redefine your hair journey with us today!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

170 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(170)

16 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The item was dispatched immediately and…

The item was dispatched immediately and delivered within the specified timeframe. I purchased the extensions for a wedding and they blended perfectly with my natural hair and were able to be heat styled effortlessly. Would highly recommend this product and may re-purchase in the future.

May 23, 2024
Rated 5 out of 5 stars

Absolutely love this product

Get comments every single day about me hair,and am always showing people how easy it is to use,to be honest a probably buy 1 a month,wish there was a way to maintain them more bought the brush but it doesn't really work,but for £26 can't really complain,the confidence it's given me it's unbelievable would recommend to everyone.

March 22, 2024
Rated 5 out of 5 stars

One really happy customer 😊

I ordered 3 colours of the bouncy blow dry extensions and they arrived to me in China one week after ordering. I’m very pleased with how smooth the process was. The quality of the extensions are fantastic they’re thick do just as promised adding lots of volume. I’ve just ordered some more.

February 21, 2024
Rated 1 out of 5 stars

Ridiculous, spammy emails

I've ordered some colour samples and the company has literally spammed me with emails, after I did NOT consent to marketing emails! 5 separate emails arrived in the 15 minutes after I ordered. This has massively put me off, and I no longer want to buy any products from them, which is frustrating, as I do actually want to buy some hair extensions. Guess I will have to look elsewhere.

February 24, 2024
Unprompted review
Stranded Hair Extensions logo

Reply from Stranded Hair Extensions

Hi Joanna,

I can see you have received two emails from us: an order confirmation (this is standard practice and expected when placing an order with a company) and a post-purchase email. Email addresses automatically opt into marketing, however, you can opt out at the checkout by unticking the box.

I apologise that you did not want to receive this post-purchase email, I have since removed you from our mailing list.

I'm sorry you've not enjoyed your experience with us so far and I hope you can understand as a small business email marketing is a significant part of our business but you do have a choice to opt out from this at any time, including before you complete your purchase.

Thanks
Emma xx

Rated 5 out of 5 stars

Outstanding

My hair is so thin and I also dye my hair purple which I love. Trying to find extentions that are a good colour match to my dyed colour is a really battle. Then I found stranded.

I bought a colour match as I was skeptical. But I was astonished when the sample arrived and it was the perfect match to my hair. So l jumped on and ordered the mum bun.

I leave early in the morning and it can be difficult to do my hair while everyone in the house is asleep. The mum bun makes it so easy. I pull my hair up onto a tight bun then apply the mum bun. And I'm turned from thin hair to thick hair in an instant. I love it.

As I'm writing this review I'm ordering the ponytail, the messy bun and the one piece clip on extentions

February 4, 2024
Unprompted review
Rated 5 out of 5 stars

Mum bun

I bought the mum bun because I have really thin hair .it has given me more confidence and the colour match is amazing 🤩

January 22, 2024
Rated 5 out of 5 stars

I’ve been buying these for a few years…

I’ve been buying these for a few years now n never been disappointed,I have long fine hair, so when I put my hair up there’s really no bounce, I twist my hair round and secure it with a band, then put a long wooden pin through it then twist the scrunchie into a figure 8and place it over each end which makes the scrunchie look more natural

September 22, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look