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3.7

Average

TrustScore 3.5 out of 5

4 reviews

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Rated 5 out of 5 stars

Great people

Great people, great skill and thoroughly happy with the service. And after 3 weeks since hairline transplant no shedding and it's growing!

January 26, 2023
Unprompted review
Rated 1 out of 5 stars

I'd give zero rating if I could

I never got to the point where I actually got to speak to anyone or ask any questions. Ben contacted me via WhatsApp and asked me to send photos of my hair, which I did. He asked if I was happy to shave my whole head, to which I responded by asking why this is necessary. Some clinics only make you shave the donner area and the top. So I just wanted to understand the science behind the importance of shaving my whole head. Ben booked me a zoom consultation for a Monday at 18.30 and when I tried to log in I couldn't. He had cancelled the meeting and not even had the decency to let me know. He cancelled it because he thought I was unhappy to shave my head. When I told him this was not the case he offered another meeting but said I must have a date ready to book my transplant. I explained that I need to speak to someone, ask questions, know how long I need to take off from work but this sales rep just couldn't get past...'if you don't give me a date I can't book you a transplant.' I now have no faith in them as any sales company surely wants to make a sale and therefore would atleast speak to you. All my communication was via WhatsApp messaging which makes me think this was possibly even a scam. But I don't know, and definitely would not use them.

March 15, 2022
Unprompted review
Rated 5 out of 5 stars

Happy to have chosen Hair Loss Centre

Happy to have chosen Hair Loss Centre, I'd done a lot of research both in the UK & overseas but ended up choosing to go with Ben as he made the process so simple. The clinic was only a short drive from my home and I was given the doctors direct number for support after the procedure.

April 16, 2021
Unprompted review
Rated 1 out of 5 stars

Using photos from another company

I have had a hair transplant with another company and Hair Loss Centre have stolen the photos and put them on their social media (Instagram and Facebook) and passing them off as their own

April 11, 2021
Unprompted review

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