Hairluxehub Reviews 

84
TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

I do not feel I can leave a good review I called over a month ago to cancel Got a cancellation confirmation and was still charged the other day I will say Eric was pleasant to deal with i just w... See more

Rated 3 out of 5 stars

That I was charged for a service I didn't actively seek. Si I'm being credited back for the purchase I didn't authorize. Hopefully that's a refund.

Rated 5 out of 5 stars

Enzo was oh so helpful as I’m not that computer savvy to help me with the issue I was having with a subscription. He was ever so kind to do just the simple task for me as I don’t deal with these issue... See more

Rated 4 out of 5 stars

I gave them a four because they do have good customer service. They are going to give me a refund. Kai reviewed my case. They understand it was a misunderstanding that I signed up.


Contact info

4.1

Great

TrustScore 4 out of 5

84 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(84)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

the representatives responded fast

the representatives responded fast but they are scammers wont refund money back to account but hound you about giving them good reviews and 5 stars to get your money back. Bad business! Need to be reported

April 8, 2026
Unprompted review
Rated 4 out of 5 stars

Automated

Finally after months of trying to cancel the auto payments. I bought one thing and they set up auto payments and comformed the monet to CREDITS

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

I don't even know who this place is!!!

I just started getting billed by this company, I don't even have freaking hair but they claim i purchased a gift card for their company which I've never heard of, but they insure that I paid for a gift card that they decided to turn into credits and start charging me for subscription, only thing that is decent is the fact that im getting reimbursed

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Help with subscription

Enzo was oh so helpful as I’m not that computer savvy to help me with the issue I was having with a subscription. He was ever so kind to do just the simple task for me as I don’t deal with these issues often lol. Thank you so much for your help.

July 2, 2025
Unprompted review
Rated 4 out of 5 stars

I was not aware of a membership when I…

I gave them a four because they do have good customer service. They are going to give me a refund. Kai reviewed my case. They understand it was a misunderstanding that I signed up.

June 12, 2025
Unprompted review
Rated 4 out of 5 stars

Fast support team

Im Very grateful for elsa in her fast responds and the understanding to get my issue resolved in a very professional manner. And bring understanding in my case

June 12, 2025
Unprompted review

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