Envie.co.uk  

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Rated 5 out of 5 stars

I absolutely love going to Adriana for my laser treatments! She's super skilled and knows exactly what she's doing. Adriana makes sure I'm comfy every step of the way and answers all my questions. Plu... See more

Rated 5 out of 5 stars

Adriana has provided exceptional care during my visits. This is my third time at Envie, largely due to her excellent treatment. She genuinely focuses on the improvements between each session, showing... See more

Company replied

Rated 5 out of 5 stars

I started my laser journey in March when I purchased the Comfort 6 session package. I can say I have been pleased with my sessions and I continue to have less hair re-growth after each session. Adri... See more

Rated 5 out of 5 stars

I started my laser journey in July and I can say I have been pleased with my sessions. I continue to have less hair re-growth after each session. Adriana my go-to technician has been phenomenal, alway... See more

Company replied

Company details

  1. Laser Hair Removal Service
  2. Beauty Salon
  3. Hair Removal Service
  4. Skin Care Clinic

Written by the company

Envie are the laser hair removal specialists in the UK. We have clinics in London, Manchester and Birmingham. Our expert therapists use the latest in laser technology providing effective results and a professional service throughout.


Contact info

All reviews

(291)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very professional and friendly service

Very professional and friendly service. No pain!! Recommended 100%

November 20, 2020
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Reply from Envie.co.uk

Dear customer ,

Many thanks for this positive feedback.

We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation.

Have a lovely day.
Envie Management Team

Rated 5 out of 5 stars

In delton street salon Monika serve me

In delton street salon Monika serve me. I take her services 1st time. It was my only day when I feel satisfied. She did the job proper way. Others never done complete and proper job.
I am very happy. Thank you MONIKA
Now I have feelings that i did'nt wasted my money.
Thanks again Monika

November 3, 2020
Unprompted review
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Reply from Envie.co.uk

Hi Maryam,

Thank you for your lovely review.

We are overjoyed to hear how much you have enjoyed your experience with Monika.

Looking forward to seeing you on your next visit.

Kind regards,

Envie Management Team

Rated 5 out of 5 stars

Great experience!!

I had 2 sessions with Anna and I can say that she made me feel comfortable as I was with an old friend. Very important for me and she really made the difference with others place that I have been to .Really professional and knowledgeable.
I could notice results from the first laser session, the hair grow really slowly and I could notice some spot where are already really smooth.
So glad to have discovered this place.

November 3, 2020
Unprompted review
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Reply from Envie.co.uk

Hi Valeria,
We are delighted to read your very kind words about your experience with us. Anna is an asset to the Envie team and always gets great reviews. We will pass on your comments to her intimately.

Have a lovely day.
Envie Management Team

Rated 5 out of 5 stars

Highly recommend this place and Anna is very professional.

I recommend this place to all my friend. Since my first session, I have noticed a huge difference. My hair is growing very slowly, and now I've some spots where the hair is not growing at all. My skin it's started to be smooth and brighter. And Anna is amazing. She knows what she's doing and transmits her passion for her job. Very gentle, nice and professional every time I'm contacting her and every time I'm going for my laser session. I hundred per cent recommend her.

November 2, 2020
Unprompted review
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Reply from Envie.co.uk

Hi Sara,

We very much appreciate your positive feedback and are delighted that you noticed a huge difference in the growth now.
Anna is a great therapist and always goes above & beyond for her clients.

We look forward to seeing you again.

Kind Regards
Envie Management Team

Rated 5 out of 5 stars

Highly recommend shaz as she knows what…

Highly recommend shaz as she knows what she's doing.

October 15, 2020
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Reply from Envie.co.uk

Hello Aslam,

We really appreciate your review.

We are committed to providing 5 star customer service and I am very happy to hear that you have received this.Shazia is very knowledgeable and passionate therapist .

Looking forward to your next visit.

Kind Regards
Envie Management Team

Rated 5 out of 5 stars

Nice first treatment, felt looked after

Had my first treatment with Ruth, who made me feel so comfortable and looked after. Ruth explained everything and was extremely professional, which made me feel very comfortable with the treatment. Salon and room are very clean and everyone is friendly, glad I finally booked the laser hair removal!

October 13, 2020
Unprompted review
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Reply from Envie.co.uk

Dear Chloe,

Thank you very much indeed for your feedback. It is truly wonderful and very pleasing to hear just how much Ruth has helped you.
Looking forward to welcoming you back very soon.

Kindest regards,

Envie Management Team

Rated 5 out of 5 stars

I'm very satisfied with the hair…

I'm very satisfied with the hair removal treatment I can see the good results 100% recomendable.

October 13, 2020
Unprompted review
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Reply from Envie.co.uk

Dear Monica,

Thank you very much for leaving a review. This is wonderful to hear your great outcomes achieved with laser.
Look forward to seeing you again.

Best Wishes,

Envie Management Team

Rated 5 out of 5 stars

Great treatment

Had my first laser hair removal treatment yesterday with Ruth. She explained everything very well, made me feel very comfortable & took her time to treat my problem areas. Thank you for all you help & excellent treatment.

September 28, 2020
Unprompted review
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Reply from Envie.co.uk

Dear OY,

Thank you for your brilliant feedback!

We really appreciate your review and we will make sure to pass into onto Ruth.
We are looking forward seeing you soon .

Have a great day!

Kind regards,

Envie Management Team

Rated 4 out of 5 stars

Informative

Went for a consultation and the lady was helpful, calm and informative about laser process.

September 19, 2020
Unprompted review
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Reply from Envie.co.uk

Hi SW,

Thank you for taking the time to post this fab review.

Kind regards,

Envie Management Team

Rated 5 out of 5 stars

Loving the treatment - thank you Ruth <3

I have had two two hair removal sessions so far and I'm so happy with the results already! Ruth is so warm, welcoming and friendly, she's made me feel comfortable from the start and answered any questions I've had regarding the treatment - Thank you!

September 18, 2020
Unprompted review
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Reply from Envie.co.uk


Dear Alisha,

Thank you for your great review.

We really appreciate your brilliant feedback and we will make sure to pass into onto Ruth , who will be delighted to hear.

Have a great day!

Kind regards,

Envie Management Team

Rated 5 out of 5 stars

Having had lazer hair removal on my legs and underarms

Having had lazer hair removal on my legs and underarms I can honestly say I'm extremely impressed by the results, my legs took 5 to 6 sessions to achieve the result I wanted but my underarms seem to be far less hair after only 3 sessions!
Nina the practitioner that does my treatment in Birmingham jewellery quarter is extremely professional and friendly, offering me advice on aftercare and is honest about what to expect from results. She has also been really helpful finding me a package deal that suits my budget, I would highly recommend this treatment :)

September 11, 2020
Unprompted review
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Reply from Envie.co.uk

Dear Alaxa,

Thank you for leaving us a fantastic review! We love to see that we've been able to provide the service that you would expect from us and lets us know that we're doing the right thing for our clients. I'm thrilled that you're loving the results too and that Nina has managed to managed your laser outcomes and outstanding customer service. We hope to see you again soon.

Kind regards,

Envie Team

Rated 5 out of 5 stars

Very professional service

Very professional service by Shaz. She is very knowledgeable and explains everything in depth. She put my mind to ease about the laser. Amazing service by Shaz, highly recommend this company. Excellent laser results so far.

September 11, 2020
Unprompted review
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Reply from Envie.co.uk

Hi Kat,

Thank you for writing a lovely review for our therapist Shazia ! It's great to see that we've been able to provide you with the service that you would expect from us. I hope that you're loving your results and we look forward to your next session.

Kind regards,

Envie Team

Rated 5 out of 5 stars

Great results after just 1 session

Great results after just 1 session. Nina is really friendly, knows her stuff and makes it an easy 45 min session. Highly recommend.

September 11, 2020
Unprompted review
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Reply from Envie.co.uk

Dear Ammo,

Thank you for your review. Envie is so pleased to see that you've had a great experience with our therapist Nina.We look forward to seeing you again soon!

Kind regards,
Envie Team

Rated 5 out of 5 stars

I have had one treatment of laser hair…

I have had one treatment of laser hair removal and I am loving the results. I have seen such a difference in hair growth already, the hair is much finer and in some parts it hasn't grown back at all. The therapist Shaz made me feel very comfortable and took her time on me. Can't wait for the next session.

August 24, 2020
Unprompted review
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Reply from Envie.co.uk

Thank you for your feedback Tani,

Shazia will be pleased to hear that you are loving your results.
Have passed on to Shaz
Thank you.

Envie Team

Rated 5 out of 5 stars

Great service

Great service, fast and efficient.

August 12, 2020
Unprompted review
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Reply from Envie.co.uk

Dear Anna,

Thank you for writing a lovely review for our clinic! It's great to see that we've been able to provide you with great, fast and efficient service. I hope that you're loving your results and we look forward to your next session.

Kind regards,
Envie Team

Rated 5 out of 5 stars

Excellent service

Great customer service, very good results.
Definitely worth it.

August 11, 2020
Unprompted review
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Reply from Envie.co.uk

Hello Fayez,

Thank you for your great review and your feedback. I'm so please to see your positive outcomes ! We look forward to seeing you again!

Kind regards,

Envie Team

Rated 4 out of 5 stars

Good experience

The only reason I’m not giving a full 5 star is this is only my first session of 6. Anna made me very comfortable and explained everything to me. Due to COVID regulations she disinfected the room before I went in and after me for the next client. This meant I did start my session a little late but of course that was not a problem at all.
The laser removal was a little uncomfortable on the underarm but I was pleasantly surprised at how pain free it was.

August 7, 2020
Unprompted review
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Reply from Envie.co.uk

Hello Sarah,

Thank you for your review and your feedback. I'm so please to see that our lovely Anna looked after you and you felt comfortable during the session .This is our priority to give you an outstanding customer service and dreamed laser hair reduction results.
We look forward to seeing you again!

Kind regards,

Envie Team

Rated 5 out of 5 stars

Anna is lovely and made me feel very…

Anna is lovely and made me feel very comfortable. I had my first treatment today, so can’t comment on the results of the treatment but will update once I see any changes!

July 25, 2020
Unprompted review
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Reply from Envie.co.uk

Dear Alice,

Thank you for your great review and your feedback. We are so pleased to see that you've had a wonderful experience with our lovely laser specialist Anna. We hope you will be loving your results of the treatment soon and we look forward to seeing you again!

Kind regards,

Envie Team

Rated 1 out of 5 stars

Be careful please big scam!

Please read all my text and don't waist your money, they have stolen me and they ve never responded !

I have paid a prenium treatment last winter. So 1750 pounds which is a big cost for me.

I have done 3/6 sessions but the reuslts was extremely poor and bad.

I was supoded to have a new appointment the 14th of February at king cross location...
But the new therapist made a mistake and after what the lockdown has been mandatory. I have ask them as I did a lot of zone which need to be done more regularly (facial hair) how can you fixe this issue because it's mainly the Terapist fault! Absolutely no one answered...

I have lost my job and i had to go back to my country, i have explain them all the isssues i met (burnt skin, hair darker and stronger than before the treatment, mistake of the therapist and demand of refunding...)
I have paid 1750 pound and i ve sent them 3 email but they even not repsonded!

I ve lost my time, my money, my energy and now I have to deal with my facial hair who grow up faster and darker.

I am still waiting for your answer... I ve sent you the emails, since last april... We are in july now! I have all the proof, so better for you to give me answer with a decent solution.

July 11, 2020
Unprompted review
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Reply from Envie.co.uk


Dear Nadia,

Thank you for writing a review for us and providing us with your important feedback. I'm extremely sorry that this is the service you received when you've visited our clinic. This isn't what we would expect for any of our clients and I would like to investigate this for you so I can see what we can do to resolve this for you.
I would like to personally investigate this and see if there is anything that I can do to resolve this for you. I will contact you directly to gain further information and speak to you.

Kind regards,

Envie Management Team

Rated 1 out of 5 stars

DO NOT GO TO THEM AT ANY RATE

DO NOT GO TO THEM AT ANY RATE. They burnt my skin and offered me MORE laser hair removal from their company to fix it. Does that make sense? I've been left with permanent scars all over my neck because of this company and tried to take them to court but their own insurance company refused to cover them because somehow the treatment they gave me wasn't covered by their insurance. I am in the process of getting a lawyer myself to take them to court and get compensation. PLEASE DO NOT WASTE YOUR MONEY AND PUT YOUR SKIN AT THE HANDS OF THESE EVIL BUTCHERS. I wish I could upload pictures of the way they burnt me. It was horrible. They lie and cheat and scam to get clients ( price, suitability for skin types etc). They act like they're nice but they aren't. I had this issue on my second session of laser from them. I haven't received anything, not a refund, not a justifiable compensation offer from them. Just read their most current reviews. They've even turned off their google reviews because they were getting bad reviews. DO NOT TRUST THEM PLEASE

April 29, 2020
Unprompted review
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Reply from Envie.co.uk

Dear R.O

Thank you for writing a review for us and providing us with your important feedback. I'm extremely sorry that this is the service although we cannot find your details in the client records.

I would like to personally investigate this and see if there is anything that I can do to resolve this for you.
I would really be grateful if you can contact us in this matter on contact@envie.co.uk . As soon as I get a response from you I will contact you to discuss this further.


Kind regards,

Envie Management Team

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