Hair Transplant Solutions Ltd.Reviews 

449
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support and responsiveness, making them feel at ease throughout the entire process. The service, particularly the chaperone service, is highly recommended for its seamless organization of transfers, accommodation, and clinic visits, ensuring a stress-free experience. Reviewers highlight the excellent communication and aftercare, with prompt answers to questions and continuous guidance even after the procedure. The user experience is consistently described as smooth and professional, with many appreciating the detailed planning and personalized approach to hairline design. People also noted the invaluable input during consultations, ensuring the best possible outcome and instilling confidence in their decisions.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting the invaluable support and guidance... See more

Service

Users describe positive interactions with service, highlighting the professionalism and attentiveness of the... See more

Customer service

Consumers find customer service to be exceptionally positive, highlighting the unwavering patience and... See more

User experience

Clients share positive opinions on user experience, with many describing it as seamless, easy, and enjoyable... See more

Customer communications

Reviewers mention positive feedback about contact, highlighting the professional, approachable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve recently come back from Tony’s December chaperone trip. Before, during and so far the level of care Tony has given has been second to none. Any questions I’ve had, doubts in my mind or concerns... See more

Rated 5 out of 5 stars

Just returned from Turkey after having a hair transplant with Hair Transplant Solutions. I used Tony,s virtual chaperone service and he was on hand at all stages of the procedure. Everything that was... See more

Rated 5 out of 5 stars

Recently on the chaperone service with Tony. Made the whole experience very relaxed and not nervous about the whole procedure. Everything went smoothly from start to finish. Brilliant aftercare advice... See more

Rated 5 out of 5 stars

Just back from my second procedure and once again had a flawless experience from start to finish. I couldnt recommend using Tony's service enough, you are properly looked after and it takes away all o... See more


Company details

  1. Hair Transplantation Clinic

Written by the company

Our skilled hair transplant surgeons can help you reclaim your hairline with effective hair transplant solutions. Visit Hair Transplant Solutions Ltd in Southport for expert advice and reliable hair and scalp treatments.


Contact info

5.0

Excellent

TrustScore 5 out of 5

449 reviews

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5.0

All reviews

(449)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Phenomenal Service

Tony from the first call, he was patient, knowledgeable, and took the time to answer every single question throughout the journey I had and explained the whole process clearly, helped me understand what to expect, and made me feel completely at ease about the decision. Even down to when the hairline is being drawn he is involved in every aspect with the surgery to make sure you get the best experience/treatment possible. His dedication and knowledge really stood above anyone else I had spoken to before about the procedure. Highly recommend anyone considering a transplant to reach out to him, you will not be disappointed, he is absolutely exceptional. Would also recommend the chaperone service as this is what I went with.

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Perfectly planned

Was definitely worth the small amount to to go with Tony for his expertise in how to create the best hairline , overall was all perfectly timed with arrival , procedure and return . Would definitely recommend.

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Massive decision have your transplant

Massive decision have your transplant. Tony made it easy and settled any nerves with his experience. I went for the chaperone option which is worth its weight in gold. Can’t thank him enough for the great service and help during the whole process. Looking forward to the results!

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

My experience with Tony at hair…

My experience with Tony at hair transplant solutions was incredible and everything was made very easy and simple from start to finish Tony was with me every step of the way, especially in the consultation Tony’s knowledge was extreme from the design of hair to making me feel at ease, cannot recommend Tony anymore highly, outstanding

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Very happy with results one year on. Tony is a gent and always contactable for information and guidance. Staff at the clinic were efficient and professional.

February 2, 2025
Unprompted review
Rated 5 out of 5 stars

I genuinely couldn’t have done this…

I genuinely couldn’t have done this without Tony’s help and chaperone service. He turns what could be a very stressful experience into something calm and manageable. He truly cares about you and your results, there’s no pressure, no stress, just genuine support.

No matter the time of day, he’s always there to answer questions or jump on a call and guide you through everything.

Brilliant service, I couldn’t recommend Hair Transplant Solutions Ltd more.

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

I decided on these guys after an…

I decided on these guys after an initial telephone chat with Tony. The price was extremely competitive and Tony was on hand every step of the way.

I travelled out in Jan ‘26 for a 2 night stay. Both the hotel and hospital were modern and clean.

Hair transplant a resounding success. I’m doing all the post transfusion stuff as advised…. and so far so good.

These guys are the real deal!

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Chaperone service

I've just used Tony Owen's chaperone service for a trip to Istanbul for a hair transplant procedure.

When looking into having it done there was a whole swamp of information and mis-information online. It is very hard to know what and who to trust.

Tony came on recommendation from a friend of a friend and had great reviews online. He took all of the paranoia and doubt out of the process. Which is very important in what would otherwise be quite a daunting process. It still is daunting, having lots of holes put in your head! but it's great that there's nothing further to worry about.

Everything is taken care of, accommodation, transport etc. and Tony is always available on the phone and messages.

This really smoothed out the process for me, and his fee is less than 5% of the overall cost, so very reasonable.

When it came to the consultation and deciding upon the design of the new hairline it was great to have Tony in the room. We had already discussed what I wanted before hand. He knows the surgeon and he knows his stuff, so its a nice little forum to get the right decision, there was no rush and we went through a few alternatives.

Before, during and after the procedure Tony has been available for any questions or concerns and is clearly very experienced in this industry.

I would strongly recommend the chaperone service and I can't wait to enjoy the results of the procedure.

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

I was recommended to Tony at hair…

I was recommended to Tony at hair transplants solutions by a friend of mine who had a transplant 6 years ago with him and he had great results.
From the first contact with Tony he put my mind at ease with any questions I had. With that in mind I booked on to the chaperone trip with him and the whole process was great and easy with Tony being around while being there.
The procedure was seamless and was happy how it went I had Tony in the consultation before my procedure to look over my hair line which was great. The aftercare I have received from Tony has been brilliant if I have any questions they get answered within minutes.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience with HTS

Great experience with HTS. Tony is available before, throughout and after the procedure to discuss the treatment or to answer any questions. Would recommend them to anyone looking into hair transplant

January 17, 2026
Unprompted review
Hair Transplant Solutions Ltd. logo

Reply from Hair Transplant Solutions Ltd.

Great review
Thank you Joe

Rated 5 out of 5 stars

Just like to say that Tony Owen was…

Just like to say that Tony Owen was worth the money he explained everything to me and was there with the consueltation when I was getting my hair line.
He is always please to help and is very quick answer any questions on whatts app.
Thanks Tony for all your help.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Recently on the chaperone service with…

Recently on the chaperone service with Tony. Made the whole experience very relaxed and not nervous about the whole procedure. Everything went smoothly from start to finish. Brilliant aftercare advice, on where the hairline should be to the doctors etc and the and continued service after procedure. Would highly recommend the chaperone service it is worth every penny

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

I’m 1 year one from my transplant and…

I’m 1 year one from my transplant and I’ve had fantastic results, would definitely recommend. Staff in clinicana are great and take great care of you when in there. I would highly recommend the chaperone service with Tony as he was so much help before during and after the trip to Turkey, always responded very quickly if I had any questions and knows what he is talking about.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Hair transplant

I’ve recently had my hair transplant. And I’ve felt comfortable from the word go. I couldn’t make a chaperone trip so I went on my own. But I didn’t feel alone. Tony was there all the way. And was such an easy journey from airport to hospital to the hotel.
As for my operation. I feel comfortable throughout the procedure it is a long day. But I was well looked after but the team. And I cannot wait for the coming months to see how it’s all gone.
Highly recommend if any 1 is thinking about going here. Don’t hesitate.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

I’m a week post op and I’d like to…

I’m a week post op and I’d like to leave a few words here to describe my experience with Tony and hair transplant solutions. So after having a few consultations with companies and some not even offering them I was put in touch with Tony by word of mouth. I couldn’t not recommend them more, from the first chat we had I knew this is the company I would use. Firstly is experience in the hair game showed with his vast knowledge of the game, everything was explained to me exactly how someone going in to this blind needed. Every step he was bang on the money from explaining the procedure to advice and finally when I booked all the things I needed to know and do leading up to op. Any questions or worries I had he would get back to me straight away away and I know that is this same now as I’m in the recovery process now! Everything was planned to the tee pick ups from airports hotels and drops offs all done for you! I’m over the moon with the experience and glad I chose a company that actually cares for your results and don’t just see you as £££. Top work from Tony and the team! Would highly recommend

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

I first chatted to Tony about 8 months…

I first chatted to Tony about 8 months ago when I was trying to decide where to get a hair transplant, and right away Tony went through everything with me and any queries or questions I had he was able to answer and made me feel more confident about getting my procedure, I felt that relaxed I didnt even think about the procedure until I was going to the airport a couple of weeks ago, Tony had everything set up from pick ups at the airport to getting blood work done, drops to and from the hotel and back to the airport to fly home.

He made the whole procedure effortless and all I had to do was turn up, even after getting home he continued to check in and still does, I couldn't have asked for better

December 13, 2025
Unprompted review
Rated 5 out of 5 stars

Going to a foreign country for a…

Going to a foreign country for a procedure like this is a really big deal, so when I found Tony’s chaperone company and service, I read all the reviews and decided that I was going. Tony provided video call guidance in the months leading up to the trip, and was there every step of the way, calming my nerves the night before, providing emotional support on the day of the procedure; before and after, giving his expert guidance to the designing doctor about my specific needs and desires, being realistic about what can be achieved, and offering immediate support as soon as the procedure was completed, right through to the first visit back to the clinic for the initial check up and saw me off in the pre-arranged transfer to the airport. My advice post-procedure is to have a nap, eat well and drink plenty of water, and listen to Tony’s significant experience and guidance. I would highly recommend Tony to anyone who is thinking about having a hair transplant. It really made a difference having an experienced Brit there with us all, and I can see the other lads in our group have also left 5* reviews, which I feel is completely warranted.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Tony Owens review

I’ve recently come back from Tony’s December chaperone trip. Before, during and so far the level of care Tony has given has been second to none. Any questions I’ve had, doubts in my mind or concerns he’s been there every step of the way. His intervention when designing my new hairline was something I was impressed with. Even when I was happy when the clinic designed it, he tweaked what could improve from his experience and we did that.

Would recommend the service

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Tony’s knowledge and experience is excellent

I had debated a hair transplant for years and finally bit the bullet. I did some research on Tony and his company and I am so happy I went with them. From start to finish Tony was there to answer any questions I had. Before the procedure he was there with the doctor to go through my hairline, the chaperone trip was a no brainer for me as it just gave me that extra peace of mind. If you’re thinking of getting a hair transplant choose Tonys company. Thank you again mate!

Daniel.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

A good experience!

3 weeks back from the trip to Turkey. A good experience. Driver collected me from airport early in the morning and I had a pleasant journey through Istanbul. Hotel was amazing. Very quick and efficient in and out procedure.

Hair still in early stages of development. But new visible hairline can be seen. Very happy with the whole thing!

November 18, 2025
Unprompted review

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