They are real professionals they handled the situation that I have presented them with real professionalism. True to their words something that you don’t find easily these days.
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See what reviewers are saying
The quick response from your support team is really appreciated. I am much impressed by the honest behaviour of your team. I hope to get a more positive response from your end thank you
I clicked on a link to shein and found out it wasn't shein but hairtreck. Immediately a certain amount of money was deducted from my account twice indicating it was hairtreck. I didn't even intend to... See more
I received a prompt response to my complaint and was provided with clear, detailed instructions on the steps I should take to ensure a successful resolution of my case.
4.0
Great
128 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Thank you Escalation Team.
December 18, 2025
Unprompted review
My experience with the company
I was promised my problem to be solved asap.
December 11, 2025
Unprompted review
I received a prompt response to my…
I received a prompt response to my complaint and was provided with clear, detailed instructions on the steps I should take to ensure a successful resolution of my case.
November 26, 2025
Unprompted review
It's handled well
November 23, 2025
Unprompted review
I had an issue with my subscription
I had an issue with my subscription, but the support team was very helpful and solved everything quickly. Thank you for your professionalism and kindness!
October 3, 2025
Unprompted review
Diamond resolve the issue
September 1, 2025
Unprompted review
No entendí a q me suscribi
August 10, 2025
Unprompted review
Impecable todo
August 4, 2025
Unprompted review
Escalation Team is handling my issue
Escalation Team is handling my issue . Please resolve my problem and send my money
July 19, 2025
Unprompted review
I clicked on a link to shein and found…
I clicked on a link to shein and found out it wasn't shein but hairtreck. Immediately a certain amount of money was deducted from my account twice indicating it was hairtreck. I didn't even intend to buy anything but they just took money from my account and said it was converted to credit points without consulting me. I received an email saying I'll get compensation and now I'm being told I'll receive just half
June 25, 2025
Unprompted review
Issue is being handled well
July 17, 2025
Unprompted review
El equipo de escalamiento está…
El equipo de escalamiento está gestionando mi problema
July 16, 2025
Unprompted review
Scammers beware
Scammers beware. This website is using my countries superstore advertise and got my card details. All thought my Bank rejected the transaction but still my ATM Card is now compromised because of these bastards
July 15, 2025
Unprompted review
True to their words…
They are real professionals they handled the situation that I have presented them with real professionalism. True to their words something that you don’t find easily these days.
July 11, 2025
Unprompted review
Keep supporting people who need your help
The quick response from your support team is really appreciated. I am much impressed by the honest behaviour of your team. I hope to get a more positive response from your end thank you
July 10, 2025
Unprompted review
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