Never recieved order
Never recieved order, now requesting refund, no response from customer service, awful!
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Hair works was created and founded by Lee Jordan who suffered hair loss within his early 20’s, he decided that he wanted to take action and after years of research he had a hair transplant, he soon realised a Hair Transplant was only 50% of the work and to get the best from his treatment he would need a DHT blocker to keep his hair full thick and healthy. while working with a laboratory for 2 years created Hair works.
mina , se172qs, london, United Kingdom
Never recieved order, now requesting refund, no response from customer service, awful!
Delivery took a long time. I was concerned this was a scam website after emailing the help desk and not getting a response for ages.
They did eventually respond saying they'd had a backlog of orders to send out. This is fine, but a bit of communication would have been nice. I received an email a day or so after I'd placed the order, telling me that the order was completed. I took that to mean it had been posted, so I guess I misinterpreted the email.
They did throw in an extra bottle of shampoo and conditioner as an apology for taking so long. Unfortunately they only packaged the items in a mail bag, and one of the bottles was damaged in transit.
I've only used the products once so far. They left my hair with a nice clean fresh feeling. I'll update my review in a month or so if I start to see results with the hair loss reduction.
Best in the game 100% recommend only been using 4 months and massive difference already
Going through the menopause I found my hair was getting thinner and thinner. I happened to be having another treatment at a clinic I use who recommended Hair Works shampoo. They explained why I am losing my hair and that the shampoo would block the male hormone that is making my hair fall out. I can’t wait to start using it. Thank you House of Aesthetics.

Reply from Hairworks Hairloss Shampoo
Errors with my order were dealt with straight away . Looks a great product can’t wait to try

Reply from Hairworks Hairloss Shampoo
Amazing hair loss shampoo! Been using it for a few months, my hair is not falling anymore! What a great find!

Reply from Hairworks Hairloss Shampoo
After having a baby I suffered from postpartum hair loss and tried lots of things to help but nothing worked then i found this shampoo and wow it’s a god send! Highly recommend for anyone with thinning or falling hair and especially after pregnancy !!

Reply from Hairworks Hairloss Shampoo
This shampoo is beautiful my hair is soft and stronger than ever , and it smells beautiful !

Reply from Hairworks Hairloss Shampoo
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