The Item I ordered was never sent. When I chased, I was told there'd been a problem with a batch of parcels and would they would resend. Item still hasn't arrived a month later. I've emailed for a ref... See more
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See what reviewers are saying
Put my order in, was messaged to say they would be in touch with me re delivery, then nothing for 12 days until l asked where my goods were. Excuse was that l should have instructed on delivery, a... See more
This service is a game changer for anyone who struggles to fit in picking up feed and supplies. What a great service provided by Susannah and team who are super-friendly, reliable and flexible with g... See more
Great Service always delivers promptly with the cheapest prices in our area on all my horse feed requirements . Saves me having to take time to go to the feed shop .
Company details
Written by the company
Independent Equestrian Retailer offering everything for Horse & Rider - we also offer a comprehensive range of feed for all animals. Follow us on Facebook or Instagram.
Contact info
Main Road, Selby, YO8 8NJ, YO8 8NJ, Selby, United Kingdom
- 07799905028
- susannah@hairycobrider.co.uk
- hairycobrider.co.uk
3.3
Average
78 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Item never received, no refund given
The Item I ordered was never sent. When I chased, I was told there'd been a problem with a batch of parcels and would they would resend. Item still hasn't arrived a month later. I've emailed for a refund and 20 days later no response. Don't waste your money ordering from this company. I certainly won't again!
April 15, 2026
Unprompted review
Bit slow to post item but overall…
Bit slow to post item but overall delivery ok and pleased with my supplement
March 26, 2026
I placed an paderborn on 27th October…
I placed an order on 27th October and have not received it yet. I have emailed but had no reply. I have not had this problem before
October 27, 2025
Poor service
Poor service , always an excuse for delays in delivery, lack of communication. Last order with them 29th September no notice of delivery had to chase up with no response until the 8th October, still no delivery date given, how can a business run like this. Avoid disappointment shop elsewhere they don’t deserve your money
September 29, 2025
Won't be using again
I have used this company for a while, however after my last delivery never arrived and having no response from them i had no choice but to get my money back through the bank. I won't be using again, please be careful with them!
July 17, 2025
Unprompted review
Still waiting to receive it.
May 29, 2025
Fantastic service
Fantastic service, personally dropped off at my door day after ordering. Thank you
May 22, 2025
Price of product was good it just took…
Price of product was good it just took a little longer in post to get to me than I had hoped.
April 7, 2025
I do not recommend
What went right? My order wasn’t dispatched and I placed the order on 11th November thankfully I paid through klarna and they got the payment back to me because the seller was not responding to any of my emails or messages.
Wouldn’t recommend
November 27, 2024
Kept up to date with the status of the…
Kept up to date with the status of the order, arrived on time and product was what was expected. Will definitely order from this company again.
November 6, 2024
My order arrived as described, contacted seller answered my question quickly, all good
My order arrived as described, I contacted the seller and she answered my question quickly all good
November 6, 2024
Great service
Quick delivery and good communication. All as described.
Great service.
September 10, 2024
Wrong shampoo delivered
Wrong shampoo delivered, after a quick email was rectified and correct one sent, couldn’t be more helpful
June 14, 2024
Easy to use website
Easy to use website. Competitively priced. But delivery time was quite long.
May 8, 2024
It's been 2 months and still waiting
IT has now been 2 months since my order was placed and as yet have only received part of that order, No replies to my emails and I have to keep ringing to get the latest updates .never buy from again
February 26, 2024
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