ordered item 2 times, both times nothing was delivered and no reply at all from either support via email or their web agent. wouldn't recommend, scam.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Updated: Very pleased with the service received, we originally received cases where the photo faded, but they emailed me for photos and instantly recognised the fault, they replaced these straight awa... See more
Company replied
Hi Hairworm Just received my order yesterday Saturday 2/3/2024 photo of my cat/s for both iPads. The Quality to detail was just excellent stitching just everything. And also the quick del... See more
Company replied
Ordered an iPad case for my Dad's birthday via Amazon on Friday 09 May and delivery date was given as 13 May, which is already great for a customised item. It arrived yesterday, Sunday 11 May. Both my... See more
Company details
Written by the company
Welcome to HairyWorm. Family run personalised gift store where you can purchase all your fashionable personalized phone cases, iPad cases and many other customised gifts!
Contact info
The Oaks, Unit 5, Bradshaw Lane, PR3 6SN, Pilling, United Kingdom
- 01253 799837
- sales@hairy-worm.com
- hairyworm.com
4.4
Excellent
2K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
I have purchased from this company before. I needed to replace a particular type of case but it was not showing on the list of those available. I emailed and got confirmation that they still had the one needed and was instructed how to personalise any model case and then advise them of the exact model required. It worked and I now have exactly what I wanted. And at a sensible price.
January 6, 2024
Reply from Hairyworm
Thank you for the kind feedback Angela!
Hairyworm, Quick and reliable service
Quick and reliable service. Product is always good quality and very reasonably priced. Would thoroughly recommend them.
December 29, 2023
Reply from Hairyworm
Thank you for the kind feedback Angela!
Great quality phone case
Great quality phone case. Love the photos of my grandchildren
December 29, 2023
Reply from Hairyworm
Thank you Mary!
Photo is too dark
Photo is too dark
Perfect fit for my husband’s iPad but disappointed with reproduction of photo. Much darker than photo I used to personalise the case online ☹️ Makes it look dull.
January 12, 2024
Reply from Hairyworm
Hi Suzanne, I'm sorry to hear this, I have emailed you directly so we can get this resolved for you. Kind regards, Hairyworm Team
What a fantastic company
What a fantastic company. Go way beyond to help solve your problems
January 12, 2024
Unprompted review
Reply from Hairyworm
Thank you Pat!
Yes I was very happy with they photo…
Yes I was very happy with they photo they put on they phone case of myself and my finance thank you very much
January 4, 2024
Reply from Hairyworm
Thank you so much!
Yippee!…
The personalisation of the phone cases is fabulous and the quality is outstanding , they last and last .
January 4, 2024
Reply from Hairyworm
Thank you Lynda!
Very pleased with the ease of ordering…
Very pleased with the ease of ordering from Hairyworm for my phone case and with the speed that my order was fulfilled. Especially as I ordered over the Christmas break. I have used this company previously and would recommend their services.
January 3, 2024
Reply from Hairyworm
Thank you so much!
Fast shipping and lovely quality!
I was expecting to be waiting longer for my case to arrive as it said about their Christmas/new Year holidays but I am very pleased with the case and it arrived quickly. The case is good quality and the magnet for the flip case is really nice.
January 3, 2024
Reply from Hairyworm
Thank you Lucy for the lovely feedback!
Reply from Hairyworm
Thank you so much :)
Very pleased with item
Ordered over Christmas so was quite a delay with receiving item, but expected that. Was kept well informed about my order. Very pleased with item which arrived yesterday.
December 27, 2023
Reply from Hairyworm
Thank you Jane!
First time buyer here
First time buyer here - I personalised an iPad case for my daughter and was pleased with the delivery time and the quality of the case. The price was also the best around hence why I chose this company. Very happy!
December 1, 2023
Unprompted review
Reply from Hairyworm
Thank you so much Gemma for the lovely feedback :D
Reply from Hairyworm
Thank you Kassie!
Very happy costumer.I’m a hairyworm regular costumer an…
I’m a hairyworm regular costumer and highly recommend it!!!
Not just this order, but ALL of my orders are shipped internationally and get delivered in time and the product with quality.
December 3, 2023
Reply from Hairyworm
Thank you Sara!
Excellent
Just received a personalised phone case for my niece for Xmas. This is my second purchase from Hairyworm and I am just as pleased. The case is exactly as expected and delivery is super quick. Really good value as well. Would not hesitate to use this company again, the service and turnaround is excellent!
December 16, 2023
Unprompted review
Reply from Hairyworm
Thank you Lisa for the lovely feedback!
Reply from Hairyworm
Thank you! :)
My personaised iPad came out amazing
My personaised iPad came out amazing, fast delivery as well so thank you.
November 29, 2023
Reply from Hairyworm
Thank you so much! :D
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.