ordered item 2 times, both times nothing was delivered and no reply at all from either support via email or their web agent. wouldn't recommend, scam.
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See what reviewers are saying
Updated: Very pleased with the service received, we originally received cases where the photo faded, but they emailed me for photos and instantly recognised the fault, they replaced these straight awa... See more
Company replied
Hi Hairworm Just received my order yesterday Saturday 2/3/2024 photo of my cat/s for both iPads. The Quality to detail was just excellent stitching just everything. And also the quick del... See more
Company replied
Ordered an iPad case for my Dad's birthday via Amazon on Friday 09 May and delivery date was given as 13 May, which is already great for a customised item. It arrived yesterday, Sunday 11 May. Both my... See more
Company details
Written by the company
Welcome to HairyWorm. Family run personalised gift store where you can purchase all your fashionable personalized phone cases, iPad cases and many other customised gifts!
Contact info
The Oaks, Unit 5, Bradshaw Lane, PR3 6SN, Pilling, United Kingdom
- 01253 799837
- sales@hairy-worm.com
- hairyworm.com
Hasn’t replied to negative reviews
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Wrong size even tho ordered right size
Amazing case love it arrived very fast but got a case that is 20x bigger than my phone the company got the wrong size there is no iPhones that big with the camera placing

Reply from Hairyworm
Not even close the the right size
Not even close the the right size can’t be returned as it’s personalised, Moto g4 case IS NOT for a moto g4 phone 👎🏻👎🏻👎🏻👎🏻👎🏻 brought as a gift so now I have no time to replace, I’ve brought from hairy worm before with nothing but good things to say but no anymore 🤬

Reply from Hairyworm
Would recommend
Good quality product. The printed photos have come out really well and the order was processed and sent very quickly.

Reply from Hairyworm
Perfect
Forgot to put a custom pic, emailed them and they put the ones I wanted and it's perfect. They are also fast.

Reply from Hairyworm
I’ve used Hairyworm many times and…
I’ve used Hairyworm many times and their service is excellent and unfailingly prompt and of a high standard

Reply from Hairyworm
My favourite IPad cover-ever!
Really lovely item delivered very promptly and much admired!

Reply from Hairyworm
Fair response to issues
Good quick service but some issues with product. However post sales service was good and a refund offered.

Reply from Hairyworm
Love it , love it , love it
I use hairyworm for all the phones iv have
Even as gifts , my grandchildren now ask me to do orders here for their phones an tablet cases

Reply from Hairyworm
Was expecting a cover for kmy kindle
Was expecting a cover for my kindle
l measured size of kindle as requested and when it arrived it was more than twice the size of the kindle with elastic straps to hold kindle in the middle totally no use at all should have been the size of my kindle as type and size was provided when ordered will not use again

Reply from Hairyworm
Great customer service
Great customer service. I was sent new cases after I gave a review, saying that one was dull and blurry. The new ones are brighter and clearer. Thanks.

Reply from Hairyworm
Amazing personalisation
Great that you can really personalise a phone case and design it yourself so know exactly how it will look. Definitely worth the money. And arrived much faster than expected. Very happy with my purchase!

Reply from Hairyworm
Thieves
Thieves! Ordered a dark grey rubber strip and they sent a black one! Have tried on numerous occasions via email & online chat & WhatsApp to contact them but no response! My elderly client is now out of pocket by £25 but I’ll cover the cost for her. Shouldn’t be allowed to trade in my opinion!

Reply from Hairyworm
Great Company and Great Customer Service
I have had an amazing experience with this company. Their customer service is second to none. Products are great and reasonable priced, fast delivery and very friendly and helpful customer service. Would definitely recommend 100%

Reply from Hairyworm
Great company.
This company has great communication and are able to quickly solve problems. I ordered a personalised phone case and I didn't receive a dispatch email but after a quick email I was able to get the tracking information and see that Evri had misplaced the package. The company apologised for this and resent the item, with Royal Mail, to ensure that I could get it. It's a good item, the images are a bit blurry and there was a weird stickiness but overall it's a good product.

Reply from Hairyworm
Ordered a personalised leather phone…
Ordered a personalised leather phone case for me and partner .6 month after it started showing wear so I took a closer look and it's not leather its compressed paper

Reply from Hairyworm
Absolutely fantastic wouldn't go…
Absolutely fantastic wouldn't go anywhere else for a personalized phone case super fast delivery

Reply from Hairyworm
Great customer service
Great customer service. Initial order had a fault with the curing of the picture. Another sent which is perfect.
Recipient os really pleased with quality of the cade and picture and I'm really pleased with the customer service and how quickly they rectified the issue and sent a replacement.

Reply from Hairyworm
Personalised phone case
Chose next day delivery option on a phone case with a name printed on the back and after 4 days I still didn't receive an email of item dispatched. Emailed hairyworm customer service only to receive an email to say they as aim to respond to emails within 48 hours. The next day I received confirmation of item dispatched. Phone case was average quality with a light scratch next to the printed name , I will not use hairyworm again.

Reply from Hairyworm
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