ordered item 2 times, both times nothing was delivered and no reply at all from either support via email or their web agent. wouldn't recommend, scam.
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See what reviewers are saying
Updated: Very pleased with the service received, we originally received cases where the photo faded, but they emailed me for photos and instantly recognised the fault, they replaced these straight awa... See more
Company replied
Hi Hairworm Just received my order yesterday Saturday 2/3/2024 photo of my cat/s for both iPads. The Quality to detail was just excellent stitching just everything. And also the quick del... See more
Company replied
Ordered an iPad case for my Dad's birthday via Amazon on Friday 09 May and delivery date was given as 13 May, which is already great for a customised item. It arrived yesterday, Sunday 11 May. Both my... See more
Company details
Written by the company
Welcome to HairyWorm. Family run personalised gift store where you can purchase all your fashionable personalized phone cases, iPad cases and many other customised gifts!
Contact info
The Oaks, Unit 5, Bradshaw Lane, PR3 6SN, Pilling, United Kingdom
- 01253 799837
- sales@hairy-worm.com
- hairyworm.com
4.4
Excellent
2K reviews
Hasn’t replied to negative reviews
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An amazing company
An amazing company. I purchased a phone case as a present and accidentally ordered the incorrect phone model. I contacted customer services and they were more than happy to help.
January 23, 2024
Reply from Hairyworm
Thank you Rachel for the very kind feedback!
I haven't received my gift yet
I haven't received my gift yet
I've been waiting for 2 weeks now and haven't hear anything about it
January 21, 2024
Reply from Hairyworm
Hi Xander,
I'm very sorry to hear this, I have contacted you directly so we can resolve this.
Kind regards,
Hairyworm Team
Reply from Hairyworm
Thank you!
Excellent company and customer service…
Excellent company and customer service very helpful. After sales an excellent experience . Highly recommended
January 28, 2024
Reply from Hairyworm
Thank you so much :D
2 x personalised phone cases
We ordered 2 x phone cases that we personalised on the HW website
The instructions made this very easy considering we are totally non techy and the results were spot on
Updates from order to delivery and on time
Very happy and would use and recommend
January 27, 2024
Reply from Hairyworm
Thank you Jane!
Really pleased 😍
The whole process was very easy. My phone cover arrived quickly and looks brilliant. Really pleased, would definitely recommend
January 27, 2024
Reply from Hairyworm
Thank you for the lovely feedback!
It says 3 to 5 working days for…
It says 3 to 5 working days but it's got lost somewhere I contracted customer care and really helpful and sending out a new one and upgrading delivery excellent customer service really helpful
February 3, 2024
Reply from Hairyworm
Hi Brian,
I'm very sorry to hear that your order has not reached you as promptly as it should have. I can see you have reached out to us and a member of our support team is working to resolve this for you.
Many thanks,
Hairyworm Team
Quick delivery,superb quality of print
Quick delivery,superb quality of print, though it does seem rub off in time but for £8 I don't care too much.defo worth a go
January 26, 2024
Reply from Hairyworm
Thank you for sharing your feedback with us!
Absolutely amazing
Absolutely amazing so helpful the cases and iPad cases are brilliant I love them I won’t ever buy from anywhere else if you have a problem they are always there to help I fully recommend them to anyone
January 26, 2024
Reply from Hairyworm
Thank you Rebecca!
The phone cover was damaged on arrival.
The phone cover was delivered promptly. However the cover was damaged, the magnetic clip unattached. Initially not impressed but 1 email to company advising of problem immediate response with apology and new phone case sent immediately. Impressed with customer care and would recommend.
January 22, 2024
Reply from Hairyworm
Thank you for the very kind feedback :D
Reply from Hairyworm
Thank you Katie :D
Reply from Hairyworm
Thank you for the lovely feedback!
Giraffe Back pack
I ordered a personalised giraffe back pack.
The quality is lovely, vibrant blue, and the giraffe detail really beautiful. The service was fast. My first time purchasing from here, but will definitely buy from here again!
January 24, 2024
Reply from Hairyworm
Thank you so much :D
Ipad cover
Ordered a personalised I pad cover as a present for my wife and it is excellent and the delivery was really quick.
January 23, 2024
Reply from Hairyworm
Thank you!
Highly satisfied and thank you. instructions were easy…
Your website and instructions were easy to use and follow. From ordering to receiving the finished article was extremely quick, ordered on Monday afternoon and received on Wednesday morning. I’ve used your service a few years ago with my old, larger phone and was very satisfied which was why I ordered from you again for my new phone. Thank you.
January 22, 2024
Reply from Hairyworm
Thank you Sheila for taking the time to share your lovely feedback with us!
Reply from Hairyworm
Thank you so much!
Bought a few phone and iPad covers from…
Bought a few phone and iPad covers from yourselves and allways pleased with them have recommended yourselves to my family and friends
January 10, 2024
Reply from Hairyworm
Thank you so much Lyn!
Good quality and service
I've bought several phone cases from Hairyworm. They are always good quality and well printed and they always arrive in a few days.
January 9, 2024
Reply from Hairyworm
Thank you Ian :D
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