Halal Travel Guide Reviews 239

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, knowledge, and friendly demeanor, often describing them as going above and beyond to ensure an enjoyable and memorable trip. People frequently highlight the excellent organization of holidays, with well-planned itineraries, seamless logistics, and comfortable accommodations. The service provided is often described as outstanding, with many appreciating the stress-free experience and the opportunity to explore diverse locations with ease. However, some people were dissatisfied with safety concerns during a hike, including situations where customers felt inadequately supervised. There were also instances where specific dietary requirements were not communicated to hosts, and some medical forms were not received by travelers. A few customers also mentioned concerns about discrepancies regarding the company's team accompanying them on a trip.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising the team's professionalism, knowledge, and... See more

Holidays

Users describe positive interactions with holidays, highlighting that many found their trips to Bosnia,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent arrangements and the... See more

Location

Customers consistently note positive experiences with location, highlighting the beauty and charm of the... See more

User experience

Customers had positive experiences with user experience. Many reviewers described their experiences as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We sadly have to cancel our trip due to Middle East situation. Our flight was cancelled due that we ends up cancelled our trip. Inshallah we will be traveling with you guys. My previous Uzbekistan tri... See more

Rated 5 out of 5 stars

This is our second trip through HTG. Our recent trip was to Bosnia. The trip was organised very well. We were informed our daily schedule prior to the trip and we were sent reminders everyday. Our tou... See more

Company replied

Rated 5 out of 5 stars

The organisation of the group was excellent, staff were very friendly and knowledgeable. Special thanks to Hamzah and Turki for making us so welcomed and guiding us throughout the tour. Also th... See more

Rated 5 out of 5 stars

The Bosnia expedition tour was my first organized tour and it was an outstanding experience. Met some very wonderful people (organizers, other visitors and the Bosnian people) and had many memorabl... See more

Company replied


Company details

  1. Tour Operator
  2. Travel Agency

About Halal Travel Guide

Written by the company

Our passion is creating exceptional tours designed with Muslim travellers in mind. Whether you're a solo female traveller or a well-travelled person looking for someone to organise your next trip, you're in the right place. Explore our range of group tours designed to connect you with stories from our Islamic heritage, energise in breathtaking natural scenery, enjoy delicious halal food and make lifelong memories with new friends. GIF Description Our commitment to service is at the heart of everything we do. We work closely with local guides and travel experts to create unique and meaningful experiences that go beyond just sightseeing. Our tours offer opportunities to engage with the local community and learn about their customs and traditions. By fostering connections and breaking down barriers, we aim to make travel more accessible, enjoyable, and fulfilling for all. So whether you're looking to discover new destinations, meet new people, or deepen your understanding of Islamic heritage, Halal Travel Guide is here to help you make the most of your journey.

Contact info

4.8

Excellent

TrustScore 5 out of 5

239 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very Disappointed

It is with regret that I am writing this review for a fellow muslim. However I think it's important for those spending the significant amounts on these trips to be aware of the issues I encountered.

I had a disappointing experience to say the least and ultimately cancelled my Uzbekistan trip with no refund and loss of £2600. This was distressing more so as I felt gaslit by a muslim.

I booked the 10 day uzbekistan shared accommodation trip for £1550, an extra £65 for internal uzbekistan flights which was requested later, and further £900 for flights.

1. 2 weeks before the trip I received a one line email to inform the trip was cancelled. This was followed shortly by another email to confirm the internal uzbekistan flight was cancelled (not the whole trip as poorly worded in the first email).
2. 7days before the trip, a room mate preference list was sent- are you a light sleeper etc..
3. 4 days before the trip an email was sent demanding another £400! (on top of the £1615 already paid), to account for a single room as shared accommodation was no longer available. I replied the amount was excessive and could they review.
4. 3 days before the trip I was added to a very small whatspp group. I messaged admin, who informed me the total group size was myself and a couple! Three people only. I felt immediately panicked and distressed. As a single female I did not want to third wheel a couple for 10 days in Uzbekistan. All various scenarios ran through my head. For instance the company only provide 1 dinner. The other 9 dinners you must source/pay yourself. I didn't feel comfortable at the thought of spending every late evening eating alone or tagging a couple who felt obliged to hang with me, including when walking around at sites and activities and breakfast, taking photos etc etc. I was confused, perplexed and upset that a muslim company did not factor in this basic concept given the image they portray on their website. Not to mention they organise sisters only trips for this very reason. I expected there would be other sisters on the trip.
5. I asked to speak to the director urgently as this was 2 days before my flight. Her text reply to my reaching out was sarcastic with 'you asked me to contact you 'asap''. The phone conversation was distressing. I felt I was up against a profit orientated businesswoman rather than a Muslima. I explained I should have been informed that I was attending with a couple only, the complexities etc- allowing me to decide whether to book flights. She replied that local tour guides would be present and that couples don't always want to spend time together. She also said she was doing me a favour by not cancelling a small group trip as it did not make sense for her business model. Instead of a truly empathetic response, I was subject to acidic gaslighting legal speak ... "with all due respect the company is not obliged to inform you of numbers or makeup of attendees"... and "if this was an important issue you could have contacted us", also " I am very concerned that you are not familiar with our terms and conditions". Whilst yes the T&Cs stated that group sizes may vary and that one may have to pay extra (amount not stated) if shared accommodation unavailable, I would have thought that basic common sense and Islamic Adab would prevail regarding comfort and safety of a single sister joining a couple for 10 days. Her tone and general responses was sad to hear and in the end I felt gaslit and manipulated. She urged me to attend and said she was willing to give me £200 off the £400 I needed to pay for a single room- this is because I am related to someone she likes who attended her previous trips. I emphasised again of my discomfort of third-wheeling for 10 days, and didn't want to pay another £200 to do so. I asked her to cancel my space and put the money aside for a future trip or give me part refund. She refused to do this and again reiterated the terms and conditions. She said she would try to claim money on hotels. Its been 6 weeks and I have not received a penny. I lost my £900 flights.
6. I deliberated for 48 hours about going as I had spent so much. The director also asked if I had done istikhara- a further insult/deflection. I did not trust or feel safe with them, and did not want to be stressing crying in the middle of Uzbekistan. I lost £2600 but Alhamdulilah I feel I avoided something greater.
7. I hope the company takes this feedback and re-evaluates their business model. All money should be earned and consumed in a halal manner, in every sense of the word halal.
8. Lastly the prices are incredibly high but people invest with the knowledge its an Islamic group, they will meet like minded muslims with environment/security/professional and Moral code to match. Otherwise you can book packages for £500 with change left over.

** EDIT: £385 of £1615 was refunded

November 1, 2024
Unprompted review
Halal Travel Guide logo

Reply from Halal Travel Guide

Dear SJ,

Thank you for your feedback. We are disappointed to read your review and regret that your experience has led to such frustration. While we respect your right to share your perspective, we must address the inaccuracies and provide clarification for future guests who may read this:

1. Refund
It's untrue that no refund has been issued.

A partial refund was processed and returned to you on 1st November 2024, in line with the non-recoverable costs we had already incurred, considering you cancelled 1 day before the trip. Claims that you have received nothing are factually incorrect. You have been emailed twice to confirm this - once to confirm the partial refund, and second the receipt confirming your refund has been processed to your bank card.

The partial refund is itself an exception, as we are unable to recover costs from last-minute cancellations. This is clearly stated in the terms and conditions, which we shared with you as soon as you booked this trip.

2.Trip Cancellation Clarification

At no point was this Uzbekistan trip cancelled. The only adjustment communicated was regarding internal flights within Uzbekistan due to operational circumstances beyond our control; the airline cancelled the domestic flight. We promptly arranged an alternative mode of transport and shared this update with all travellers. The trip itself remained fully operational.

3.Room Supplement

As clearly stated in our terms and conditions - which our Trip Manager emailed to you on several occasions - if shared accommodation becomes unavailable, guests must pay a single supplement to cover the cost of a private room. This is a standard practice across the travel industry.

In your case, we offered a £200 discount as a gesture of goodwill to help alleviate the cost, after you explained that you had not factored this expense in. This is an exception and as a rule we do not offer this discount to guests.

4.Tone and Communication

Our team strives to handle all guest concerns professionally and in accordance with the policies that were shared transparently at the time of booking. We do not engage in gaslighting or manipulation, but we must ensure fairness for all guests while upholding the integrity of our services.
When you asked to speak to the director urgently, you were contacted within 30 minutes before the working day had started, at 08:45 am, demonstrating our commitment to addressing your concerns promptly.

5.Value and Pricing

Halal Travel Guide provides a comprehensive travel experience that includes pre-trip support, seamless logistics, high-quality activities, and on-the-ground care in destinations that are carefully curated. We prioritise supporting local communities and small businesses and curate our itineraries around stories told by the locals. Our prices reflect the full scope of these services. Comparing this to “£500 packages” from discount travel sites is not a fair comparison, as such packages often lack personalised care, Muslim-friendly arrangements, and detailed itineraries delivered with professionalism and attention to detail. Please refer to our other reviews, such as the one directly beneath yours, from our guests who have travelled to Uzbekistan with us.

Final Thoughts

We're truly saddened that you chose not to attend the trip. While we made every effort to accommodate your concerns and offered solutions, including a discounted room supplement, we were unable to meet your expectations. We remain committed to delivering enriching and meaningful travel experiences for all our guests, guided by transparency, professionalism, and the principles of Islamic hospitality.

We sincerely wish you the best in your future travels.

Warm regards,
Soumaya
Halal Travel Guide

Rated 5 out of 5 stars

Highly Recommend!!

I cannot recommend this group enough! I had such an amazing trip to Uzbekistan. Our local guide, Humayoun, far exceeded all expectations. He had such genuine care for us and such good laid-back energy, while also taking his responsibilities very seriously. The itinerary was really well-balanced. We were able to see and do so much in such a short period of time! The accommodations and meals were all better than expected. I definitely intend to book another trip with HTG in the future iA! JAK HTG!

October 5, 2024
Halal Travel Guide logo

Reply from Halal Travel Guide

Salaam Mafaza,

Wow, what an incredible review! It sounds like you had the trip of a lifetime! Uzbekistan is such a gem, and having a guide like Humayoun who’s both laid-back and responsible must have made the experience so much richer. 🙌

We're thrilled that the itinerary, accommodations, and meals exceeded your expectations—it’s always awesome when a trip delivers like that! Can’t wait to hear about your next adventure with HTG, insha’Allah! JazakAllahu Khair for sharing your kind words!✨

Warmest regards,
Sara
Halal Travel Guide Team 🌟

Rated 5 out of 5 stars

Bosnia - Nov 2024

On the Nov 2024, I went on a wonderful trip exploring Bosnia with HTG. Every single day was extraordinary. From the natural beauty to warm hospitality, engaging discussions about Bosnia’s past and present and the delicious local food - it all left a lasting impression. The most memorable was the hike to Lukomir, Mostar heights, the harrowing Tunnel of Hope and all the history and hustle of Sarajevo. It also helped that the accommodations were amazing! Overall, the trip was deeply enriching, and I’d recommend it to anyone seeking a meaningful and scenic journey through this beautiful country; especially with HTG.

November 2, 2024
Unprompted review
Halal Travel Guide logo

Reply from Halal Travel Guide

Wow, what an incredible review! We're so thrilled to hear that your Bosnia trip was such a memorable experience. From the breathtaking landscapes to the rich history, it sounds like you really got to experience the heart of Bosnia. 😊✨ The hike to Lukomir, the Tunnel of Hope, and Sarajevo's vibrant energy are definitely some of the most special parts of the journey!

It’s also fantastic to hear that the accommodations met your expectations—comfort really adds to the experience! Thank you for recommending HTG to others; we truly appreciate it and can’t wait to have you back on another adventure soon. Safe travels, and we hope to see you again! 🌍💫

Rated 5 out of 5 stars

Uzbekistan

We took the Uzbekistan tour couple of weeks ago and really enjoyed it. I was very pleased to travel with a group which catered to our muslim needs. Our tour guide, Humoyun was excellent in doing his work, was very warm and had a sense of humour. His warm welcome was quite touching. Our local guides were excellent ladies as well, very knowledgeable, warm and friendly. Overall, the itinerary had a good balance, time for sightseeing with the guides and free time to explore on our own or to just take it easy. The history was amazing, the architecture was stunning and cuisine was absolutely delicious Maasha Allah.
I would really recommend HTG to any of my family and friends. Would love to join HTG again for another adventure in shaa Allah.

October 31, 2024
Unprompted review
Halal Travel Guide logo

Reply from Halal Travel Guide

Thank you so much for sharing your wonderful experience with us! We’re so happy to hear that you had such an amazing time on the Uzbekistan tour. It’s great to know that the balance of guided sightseeing and free time worked well for you, and that you enjoyed the history, architecture, and delicious cuisine! 🌍✨

Humoyun and our local guides will be thrilled to hear your kind words—they really do go above and beyond to make each trip special. We're so grateful for your recommendation and can’t wait to have you back for another adventure, In shaa Allah! 😊🌟 Safe travels and see you soon!

Rated 5 out of 5 stars

A great trip from start to end

A great trip from start to end. If you want to experience the real Bosnia, this is the trip for it. Definitely coming back again with for a longer Bosnia trip with Halal Travel Guide

August 8, 2024
Halal Travel Guide logo

Reply from Halal Travel Guide

That sounds amazing! We're so glad you had such a fantastic experience. Bosnia truly has so much to offer, and we're thrilled you got to experience it firsthand with us. We look forward to welcome you back for your next adventure – there's always more to explore! 😊✈️ See you again soon!

Rated 5 out of 5 stars

Very honest

Very honest, communicative and pleasant Team at Halal Travel.

July 22, 2024
Halal Travel Guide logo

Reply from Halal Travel Guide

Thank you so much for the kind words! 😊 We're so happy to hear that you had a positive experience with our team. We always strive to be as communicative and supportive as possible, and it’s great to know that made a difference for you. Looking forward to having you travel with us again soon, inshaAllah! ✨

Rated 4 out of 5 stars

Awesome Uzbek experience!

Our guide was wonderful and very knowledgeable! We only had 12 people but it was a beautiful experience. I was very grateful to go on this trip and meet such wonderful people. I feel like I learned so much and also got to see another culture and county. I will be telling my friends and family about HTG since I had such a good experience. The only negatives were that some days I was really tired (it was a lot of walking and a little overwhelming to hear so much about Islamic history). The hotels were really nice, but the one in Samarkand had some issues.

July 14, 2024
Halal Travel Guide logo

Reply from Halal Travel Guide

Salaam Farha,

Thank you so much for your wonderful 4-star review! We're absolutely thrilled that you had an awesome experience in Uzbekistan and that you connected with such a great group of people. It’s always rewarding to hear that our guests enjoyed the journey and learned so much about the rich culture and history. 😊✨

We appreciate your feedback on the walking and the in-depth Islamic history – we’ll take that into account to make sure our trips maintain the perfect balance of learning and relaxation. As for the hotel in Samarkand, we're sorry it didn't fully meet your expectations, and we’re feeding this back to the hotel already.

We’re so grateful that you’ll be recommending Halal Travel Guide to your friends and family! Thank you again for choosing us for your adventure, and we can’t wait to travel with you again, inshaAllah.

Warm regards,
Soumaya
Halal Travel Guide Team

Rated 5 out of 5 stars

Trip of a lifetime

We had such an amazing time in Bosnia courtesy of Halal Travel Guide. Every detail of the trip exceeded our expectations, from the accommodations to the transportation and food. The itinerary kept us busy the entire week we were there while we explored the beautiful country.

There were so many highlights to the trip with all the sights we got to see but the true highlight was our tour guide Selma who took care of our every need and shared so much knowledge and history with us. Through her reflections I felt a real connection to Bosnia and its people and deeper kinship with our Ummah.

I would highly recommend visiting Bosnia and using HTG. We certainly plan to book with them again for future travel InshaAllah.

July 5, 2024
Unprompted review
Halal Travel Guide logo

Reply from Halal Travel Guide

Salaam Madiha,

Thank you so much for your incredible 5-star review! We’re thrilled to hear that your trip to Bosnia was the "trip of a lifetime" 😭. It means the world to us that every detail exceeded your expectations, and that you enjoyed the accommodations, food, and the beautiful itinerary we crafted for you.

We’re especially delighted to know that Selma made such a lasting impact. Her deep knowledge and personal reflections truly create those meaningful connections that make travel even more special. We’re so happy you felt that kinship with Bosnia and the Ummah. 💖

Thank you for recommending us, and we can’t wait to welcome you on another adventure in the future, inshaAllah! ✨

Warmest regards,
Soumaya
Halal Travel Guide Team 🌍💫

Rated 5 out of 5 stars

fantastic experience

Impeccable service and attention to detail. Our guide was extraordinary and every detail was thought of. Can’t wait for our next trip with Halal Travel

July 5, 2024
Unprompted review
Halal Travel Guide logo

Reply from Halal Travel Guide

Salaam Brother Ebad,

Thank you so much for your wonderful 5-star review! We're beyond thrilled to hear that you had a fantastic experience with us and that our service and attention to detail made an impression. 🤩

It’s great to know that your guide exceeded expectations and made the trip even more memorable! We can’t wait to have you join us on your next adventure with Halal Travel Guide, inshaAllah! 🌍✨

Warmest regards,
Soumaya
Halal Travel Guide Team 💫

Rated 5 out of 5 stars

INCREDIBLE trip to Bosnia

The trip arranged for us by Halal Travel Guide was just incredible. In terms of logistics, everything was seamless from the time of arrival until departure. The amenities were perfect. We were travelling with a large group of family and Halal Travel Guide made everything very easy.

MORE IMPORTANTLY however was the INCREDIBLE experience we had discovering Bosnia. The tour guide who was assigned to our group was incredibly knowledgeable and really helped us to connect to Bosnia, to both the land and especially with the people and their stories. This enriched our experience to no end and really was the highlight of our trip. Both young and the elders in our group all benefitted from this. The activities arranged by Halal Travel Guide further allowed us to explore and enjoy this beautiful country. This is the best trip we have taken with our family and we look forward to using Halal Travel Guide services again!

July 1, 2024
Unprompted review
Halal Travel Guide logo

Reply from Halal Travel Guide

Salaam Sister Sumairah,

Wow! Thank you so much for your INCREDIBLE review! 😊 We’re over the moon to hear that your trip to Bosnia was such a success, and that everything from the logistics to the enriching experience with your tour guide made the journey unforgettable for you and your family.

We’re especially happy that the connection to Bosnia's land, people, and stories was such a highlight for everyone, young and old! ✨ It’s such a joy to hear that this was the best family trip you’ve taken. We can’t wait to welcome you on your next adventure with Halal Travel Guide, inshaAllah! 🌍💫

Warmest regards,
Soumaya
Halal Travel Guide Team 🌟

Rated 1 out of 5 stars

Ghosted me

I booked with them and then they ghosted me.

September 26, 2024
Unprompted review
Halal Travel Guide logo

Reply from Halal Travel Guide

Salaam Rebecca,

Thank you for sharing your feedback with us. We’re truly sorry to hear that you felt let down by your experience and for any frustration this caused.

It appears there may have been some miscommunication regarding where to send your queries. When a guest books with us, we allocate a dedicated trip manager to handle all their needs, and it looks like your messages were sent to our general enquiry lines instead of your trip manager. This caused a delay in responding, and we sincerely apologise for the confusion.

Please know that we value your feedback and will be reviewing our processes to ensure this doesn’t happen again. We would love the opportunity to make things right. If you’re open to it, we can have your trip manager reach out to you directly to resolve any outstanding issues.

Thank you again for bringing this to our attention.

Warm regards,
Soumaya
Halal Travel Guide Team

Rated 5 out of 5 stars

Honestly one of the best trips EVER…

This was honestly one of the best trips I have EVER been on or a part of!

Alhamdulillah the group was very well taken care of and accommodated for depending on our wants, needs, and potential desires - in terms of lodging, activities, programming, and overall experiences!

The HTG team (shoutout Sr. Soumaya, Sr. Selma, Br. Sami!) did a phenomenal job in creating an environment where us travelers felt inclined to indulge in our curiosities, ask questions, critically think, and actively discuss the often overlooked Who? What? Why? How? questions that are so integral to a people's land, history, sense of self, sense of community, and a means of propelling the future. This trip was an amazing way of teaching the past, the contemporary, and the future potential for a country, for a people, and for an idea.

For the reflectors in the group, there was ample opportunity to reflect; for the history buffs, we saw and heard about so much history; for the readers, there were books, articles, essays, and pieces referenced and suggested; for the adventurers and adrenaline junkies, there were so many outdoor activities to constantly be immersed in. All of this was juggled seamlessly, interwoven into each other, and each given its due share and space.

While there was the exciting element for sure, the gravitas of the serious matters were also taken very seriously. HTG and its partners relayed the heavy matters with its due, making sure to also incorporate the modern elements of the struggles, injustices, and realities (ie modern impact, community healing, sociopolitical impacts, etc) with those of the many global struggles and realities.

All in all, I am very grateful to have gone on this trip with HTG. I couldn't have asked for a trip better than this, and can't wait to join the next HTG trip!

August 2, 2024
Halal Travel Guide logo

Reply from Halal Travel Guide

Salaam Nusayba,

Wow, your review truly made mine and all the HTG team's day! 😊 We are beyond thrilled to hear that this was one of the best trips you've ever been on, Alhamdulillah!

It means so much to know that you felt cared for and that the trip catered to your curiosities, reflections, and love for adventure. We designed these experiences to be a rich blend of history, reflection, and excitement, so it’s wonderful to hear that you enjoyed every element—from the thought-provoking discussions to the adrenaline-fueled activities! 🚀

Your kind shoutout to Selma, Sami and me is much appreciated, and I'll be sure to pass your lovely feedback on to them. We are all so grateful that you joined us on this journey and look forward to welcoming you on your next HTG adventure, inshaAllah! ✨

Warmest regards,
Soumaya
Halal Travel Guide Team

Rated 5 out of 5 stars

Our most memorable trip was to Bosnia…

Our most memorable trip was to Bosnia with Halal Travel Guide. From the moment we landed, they took care of all our needs. We were able to enjoy the sites, history, culture, food and people while all the details were taken care of by our gracious team.
The logistics of the transports were comfortable and smooth. The English speaking guides were extremely knowledgeable and friendly. The activities were well planned to cater to our group and abilities. The attention to detail in choosing local non profits for our dining places was appreciated by all of us.
We all felt like a family by the end of our trip. We have never felt so connected to a country as we did after traveling with Halal Travel Guide.

August 2, 2024
Unprompted review
Halal Travel Guide logo

Reply from Halal Travel Guide

Salaam Auntie Nilofur,

What a heartwarming review—thank you so much for sharing your experience! We’re absolutely delighted to hear that your trip to Bosnia with us was your most memorable yet! 😊

It’s wonderful to know that every aspect of the trip, from the logistics to the local dining spots, made your experience special and seamless. Our goal is to make sure you can focus on enjoying the beauty, culture, and rich history of the country while we take care of the details—and we’re so glad that came across. 💫

It’s especially touching to hear that by the end of the trip, you all felt like family. That sense of connection is something we strive for on every journey, and we’re thrilled to have been a part of that.

We can’t wait to welcome you back on another HTG adventure inshaAllah! ✨

Warmest regards,
Soumaya
Halal Travel Guide Team

Rated 5 out of 5 stars

Enjoyed my trip to Singapore & Malaysia 2024

The trip to Singapore & Malaysia 2024, organized by HTG was outstanding from day one to the last day. the travel guide persons, Mr. Zahran was very responsible, and highly motivated from the beginning to the end of the tour. This was my first trip and highly recommend to every one. Every place we went such: Singapore, Langkawi, Penang, and Kuala Lumpur were very organized by Mr. Zahran. I had a very nice time and experience we our group. The most important things for me was that I was welcome like a family, and feel very safe every place that we visited. Thank you to HTG and staff for the "JOB WELL DONE"

July 27, 2024
Unprompted review
Halal Travel Guide logo

Reply from Halal Travel Guide

Salaam Hana,

Thank you so much for your glowing review! We're thrilled to hear that your trip to Singapore & Malaysia 2024 was an outstanding experience from start to finish. 🌏✨

It’s fantastic to know that Zahran helped make your journey organised and enjoyable, and we’re so happy that you felt welcomed like family—that’s exactly the kind of atmosphere we aim to create. Feeling safe and comfortable while travelling is so important, and we're delighted we could provide that for you. 😊

We can’t wait to welcome you on your next adventure with HTG, inshaAllah!

Warm regards,
Soumaya
Halal Travel Guide Team

Rated 5 out of 5 stars

Best Travel Agency

Everything was planned and executed to perfection. Tour guide Selma is outstanding.

May 7, 2024
Halal Travel Guide logo

Reply from Halal Travel Guide

Salaam Brother Adil,

Thank you so much for your kind words and for choosing Halal Travel Guide! 🌟 We're thrilled to hear that everything was planned and executed to your satisfaction. Selma is indeed an outstanding tour guide, and we’re lucky to have her on our team!

We look forward to welcoming you on another adventure soon, inshaAllah. 😊

Warm regards,
Soumaya
Halal Travel Guide Team

Rated 5 out of 5 stars

Thoughtfully Curated and Deeply Meaningful Experience

I recently had the pleasure of going on a trip with Halal Travel Guide (HTG) along with my mom and sister, and I can’t recommend them highly enough. From start to finish, everything was incredibly well-planned and executed. The itinerary was thoughtfully curated, allowing us to fully immerse ourselves in the experience.

What truly stood out was how beautifully they conveyed the rich history of Bosnia during the trip. Every part of the journey was not just about sightseeing but about understanding the story of Bosnia and its people. HTG did an amazing job of connecting us to the culture and history, making the experience both educational and deeply moving.

Overall, the trip was enjoyable and memorable! I hope to travel with HTG again in the future. If you’re looking for a travel experience that’s not just about the destinations but also about truly understanding and connecting with the places you visit, HTG is the way to go!

April 30, 2024
Halal Travel Guide logo

Reply from Halal Travel Guide

Alhamdulillah, it’s so wonderful to hear how much you and your family enjoyed your trip with us! We’re so glad that the itinerary allowed you to not only explore Bosnia but to also connect with its rich history and culture on a deeper level. It means a lot to us that you felt the educational and emotional aspects of the journey—it's always our goal to make the travel experience more than just sightseeing but a way to truly understand the places we visit.

Thank you so much for your kind words, and we’d love to welcome you, your mom, and sister back for more memorable trips in the future, inshaAllah! 😊

Rated 5 out of 5 stars

Outstanding Storytelling and Service with HTG

My mom, sister, and I traveled to Bosnia-Herzegovina with Halal Travel Guide. HTG did a fabulous job designing a dynamic trip that centered on telling the story of the Bosnian people. Our wonderful guide, a survivor of the Bosnian War, helped me appreciate the struggle the Bosnians endured when she spoke about the Srebrenica genocide and the Siege of Sarajevo. We also had the opportunity to hear from other survivors of the war.

The Bosnian people are welcoming and warm. There are mosques and halal food everywhere. And the country is stunning, filled with greenery and mountains, which we got to intimately experience while white-water rafting and hiking.

I hope that I will have the chance to travel with HTG again. I was highly impressed with the quality of their service. The organizers and staff are extremely friendly and helpful. They did a great job connecting our entire group with the culture, people, and history of the country.

April 30, 2024
Halal Travel Guide logo

Reply from Halal Travel Guide

Alhamdulillah, it sounds like your trip to Bosnia with us was truly unforgettable! We’re so glad you had the chance to immerse yourself in the country’s rich history and culture, and that our guide was able to share such powerful and personal stories that made the experience even more meaningful. The strength and resilience of the Bosnian people are truly inspiring, and we’re happy to have helped you connect with that spirit.

It’s wonderful to hear you enjoyed the adventures like white-water rafting and hiking too—Bosnia's natural beauty really is something special! 🌿🌄

Thank you for your kind words about our team! It means a lot to know that our efforts to connect you with the local culture and history made such a positive impact. We’d love to welcome you, your mom, and sister back for more adventures in the future, inshaAllah. 😊

Rated 5 out of 5 stars

Sister Selma our tour guide was…

Sister Selma our tour guide was outstanding. The accommodations were beyond our expectations. Very well organized

May 8, 2024
Halal Travel Guide logo

Reply from Halal Travel Guide

Salaam Brother Ashraf,

Thank you for your wonderful feedback! 🌟 We're delighted to hear that Sister Selma exceeded your expectations as your tour guide and that the accommodations were beyond what you anticipated. It’s always our aim to provide an organised and memorable experience for our travellers, and we’re glad to have achieved that for you!

We look forward to having you travel with us again, inshaAllah. 😊

Warm regards,
Soumaya
Halal Travel Guide Team

Rated 5 out of 5 stars

Best communication

Best communication

April 21, 2024
Halal Travel Guide logo

Reply from Halal Travel Guide

Salaam Najmi,

Thank you so much for your 5-star review! 😊 We're delighted to hear that you found our communication to be the best. Clear and consistent communication is a top priority for us, and we're glad it helped enhance your travel experience.

We look forward to helping you plan your next adventure, inshaAllah! ✨

Warm regards,
Soumaya
Halal Travel Guide Team

Rated 5 out of 5 stars

Quick responses and very organized

Quick responses and very organized

April 16, 2024
Halal Travel Guide logo

Reply from Halal Travel Guide

Thank you so much for your feedback! 😊 We're glad to hear you found everything organized and our responses quick. We strive to make sure everything runs smoothly for our travelers, and it’s great to know we met your expectations. Looking forward to assisting you again on your next adventure! 🌍✈️

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look