Haldane Fisher - BallymenaReviews 

159
TrustScore 4.5 out of 5

4.6

Douglas Terrace 42, BT42 3AP Ballymena, Northern Ireland, GB


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Rated 1 out of 5 stars

After delayed delivery of rebar finally delivered this morning They rung me on Friday said I was at work but to drive lorry down drive and drop by garage No to much effort dropped on grass at entr... See more

Company replied

Rated 5 out of 5 stars

No fuss, ordered online, good price, email next day to say when wouls be delivered, (quicker than delivery estimate at time of order) delivered exactly when said and left neatly in a sensible place.

Company replied

Rated 5 out of 5 stars

Dealing with Carl at Haldane Fisher Ballymena is always a pleasure. He always goes the extra mile to make sure orders are processed and delivered promptly and efficiently. First class service - never... See more

Company replied

Rated 5 out of 5 stars

From start to finish, the service I received was excellent. The staff were incredibly helpful. And the shower door itself? Absolutely fantastic! The quality is top-notch, and it looks perfect in m... See more

Company replied


Company details

  1. Building Materials Supplier
  2. Bathroom Supply Store
  3. Door Shop
  4. Garden Building Supplier
  5. Lumber Store
  6. Plumbing Supply Store

About Haldane Fisher - Ballymena

Written by the company

Haldane Fisher is one of the leading independent suppliers to the construction industry in the UK and Ireland, serving both trade customers and the general public. Haldane Fisher is part of the Haldane Group, made up of Haldane Fisher NI, Haldane Fisher UK, Haldane Fisher Isle of Man, GE Robinson & Prowood. Bringing the total number of branches within the Group to twenty-two. Shop Now Branch Locator Open an Account Contact Us

Contact info

  • Douglas Terrace 42, BT42 3AP, Ballymena, Northern Ireland, United Kingdom

  • 028 2564 8116

4.6

Excellent

TrustScore 4.5 out of 5

159 reviews

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4.6

All reviews

(159)

348 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy Service

Easy order, confirmation and delivery. Excellent comms and everything sent and received in good order. A*

June 11, 2026
Haldane Fisher - Ballymena logo

Reply from Haldane Fisher - Ballymena

Good Afternoon Mark,

We are so pleased to hear your order, confirmation, and delivery were easy, and communication was excellent. Thank you for your kind words!

Kind Regards
Sandra

Rated 1 out of 5 stars

After delayed delivery of rebar finally…

After delayed delivery of rebar finally delivered this morning
They rung me on Friday said I was at work but to drive lorry down drive and drop by garage
No to much effort dropped on grass at entrance to house
Will never use this company again

June 13, 2026
Unprompted review
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Reply from Haldane Fisher - Ballymena

Good Afternoon Kevin,

We're sorry to hear about the issues with your rebar delivery, especially the placement. We are reviewing our delivery procedures to prevent this from happening again.

Kind Regards
Sandra

Rated 5 out of 5 stars

Friendly staff

May 28, 2026
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Reply from Haldane Fisher - Ballymena

Good Afternoon William,

Thank you for taking the time to leave your Positive feedback. It’s great to hear you have had such a positive experience while shopping with us and we hope to see you again soon.

Kind regards
Sandra

Rated 5 out of 5 stars

Great service

No fuss, ordered online, good price, email next day to say when wouls be delivered, (quicker than delivery estimate at time of order) delivered exactly when said and left neatly in a sensible place.

May 18, 2026
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Reply from Haldane Fisher - Ballymena

Good Afternoon Paul,

We are so glad to hear that your online ordering experience was smooth and that your delivery arrived quicker than expected and exactly as promised. Thank you for your kind words! We look forward to seeing you again soon.

Kind Regards
Sandra

Rated 5 out of 5 stars

Great delivery service and…

Great delivery service and communication updates beforehand.

April 26, 2026
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Reply from Haldane Fisher - Ballymena

Good Afternoon Gerard,

We're so glad you enjoyed our delivery service and communication updates. Thank you for your kind words!

Kind regards
Sandra

Rated 5 out of 5 stars

Delivery first class

Ordered 3 bulk bags of stone 750kg each.
Arrived on a long wheeled based lorry.
Driver still managed to get in and out of my drive. Not an easy task.
Thank you

May 7, 2026
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Reply from Haldane Fisher - Ballymena

Good Afternoon Michael,

We're so glad to hear our driver skillfully delivered your order. We appreciate you acknowledging their effort and your kind words. Thank you for your positive feedback! We look forward to seeing you again soon.

Kind Regards
Sandra

Rated 5 out of 5 stars

Great serviced communications

Great serviced communications

April 21, 2026
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Reply from Haldane Fisher - Ballymena

Good Morning Julie,

Thank you for taking the time to leave your Positive feedback. It’s great to hear you have had such a positive experience while shopping with us and we hope to see you again soon.

Kind regards
Sandra

Rated 5 out of 5 stars

Good reliable company

No complaints. This company had exactly what I needed and delivered on time. Man who delivered was a gentleman

May 4, 2026
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Reply from Haldane Fisher - Ballymena

Good Morning Yvonne,

We're happy to hear that you found what you needed and that it arrived on time. We appreciate your kind words about our delivery person and your positive feedback!

Kind Regards
Sandra

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. Good delivery.

April 25, 2026
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Reply from Haldane Fisher - Ballymena

Good Afternoon Mr Stewart,

We're happy to hear that our staff was helpful and the delivery was good. Thank you for your positive feedback!

Kind Regards
Sandra

Rated 5 out of 5 stars

Excellent service from the sales…

Excellent service from the sales person, great quality of wood, cost efficient and the delivery driver was the best, friendly and more than helpful.

April 20, 2026
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Reply from Haldane Fisher - Ballymena

Good Afternoon Richard,

We appreciate you taking the time to leave us such a fantastic review! We are so happy to hear that you were pleased with the service, wood quality, price, and delivery.

Kind Regards
Sandra

Rated 5 out of 5 stars

Order collection

I initially had to call to see if my order was ready when the email said they would call me. I did receive a callback though and they confirmed my order was ready.
On collection the staff on site were extremely helpful and quick.

May 5, 2026
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Reply from Haldane Fisher - Ballymena

Good Afternoon Thomas,

We appreciate your feedback. We are happy to hear that our staff were helpful during collection. We apologize that the initial call process was not seamless, but we're glad we could confirm your order promptly.

Kind Regards
Sandra

Rated 5 out of 5 stars

Excellent service

Excellent service

April 12, 2026
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Reply from Haldane Fisher - Ballymena

Good Afternoon Gheorghe,

Thank you very much for such a great review! We work really hard to provide best service possible for all our customers and we’re so happy that reflected on your experience with us. We look forward to seeing you again soon.

Kind Regards
Sandra

Rated 5 out of 5 stars

Very easy

Very easy! Ordered click and collect got an email to say when to collect was all very easy and stress free! Great guys thank you

March 30, 2026
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Reply from Haldane Fisher - Ballymena

Good Afternoon Sasha,

We're happy to hear that our click and collect service was easy and stress-free for you. We appreciate your great feedback and we look forward to seeing you again soon.

Kind Regards
Sandra

Rated 3 out of 5 stars

Would be good if you gave details on…

Would be good if you gave details on where to pick up the item in the email. Only because the two shops are so far apart.

March 29, 2026
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Reply from Haldane Fisher - Ballymena

Good Morning Jonathan,

Thanks for your feedback, we appreciate you taking the time to share it.
We will review how pick up details are communicated in our emails to make things clearer for future orders.
Thanks again for your review.

Kind Regards
Sandra

Rated 5 out of 5 stars

Great service I will be using again soon

Great service I will be using again soon

March 27, 2026
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Reply from Haldane Fisher - Ballymena

Good Morning Susan,

Thank you for your lovely feedback, we are really pleased to hear you had a great experience with us!
It means a lot to know you will be using us again, and we'll be here to make sure your next visit is just as smooth and enjoyable. Thanks again for your support, and we look forward to welcoming you back again soon.

Kind Regards
Sandra

Rated 5 out of 5 stars

Such a friendly bunch of staff in…

Such a friendly bunch of staff in Ballymena, very efficient and helpful

March 24, 2026
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Reply from Haldane Fisher - Ballymena

Good Morning,

Thanks a million for your lovely review!
It's great to hear our Ballymena team made such a positive impression, they'll be so pleased to know their friendliness and efficiency stood out to you.
We appreciate your support and look forward to seeing you again soon.

Kind Regards
Sandra

Rated 5 out of 5 stars

I ordered online as this was convenient…

I ordered online as this was convenient for me. There was a quick response and I also asked for my bag of soil placed as far up my garden as possible. As I was called away on the delivery day I was pleased to arrive home and find the bag and wood placed as I asked. Wonderful!

March 8, 2026
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Reply from Haldane Fisher - Ballymena

Good Morning Agnieszka,

Thank you for your review! We're really pleased to hear the ordering online was convenient for you and that the delivery went smoothly.
It's great to know the team followed your instructions and placed the soil and wood exactly where you asked. We're glad everything was sorted for you, even while you were away.
We appreciate your feedback and hope to help you again with your garden projects in the future.

Kind Regards
Sandra

Rated 5 out of 5 stars

Fast delivery

God price ,fast delivery

March 7, 2026
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Reply from Haldane Fisher - Ballymena

Good Morning,

Thank you for your feedback! We're really pleased to hear that you were happy with the price and the fast delivery. We always aim to offer good value and a quick, reliable service, so it's wonderful to know we met your expectations. We look forward to seeing you again soon.

Kind Regards
Sandra

Rated 5 out of 5 stars
Haldane Fisher - Ballymena logo

Reply from Haldane Fisher - Ballymena

Good Morning Jonathan,

Thanks so much for your review! Really glad to hear you've has such a great experience with our service. We appreciate you taking the time to share your feedback and we look forward to seeing you again soon.

Kind Regards
Sandra

Rated 5 out of 5 stars

Been in Haldane Fisher Ballymena a few…

Been in Haldane Fisher Ballymena a few times this week. Matthew was first class, very attentive & knowledgeable. Guys in the yard great also.

February 27, 2026
Unprompted review
Haldane Fisher - Ballymena logo

Reply from Haldane Fisher - Ballymena

Good Afternoon Colin,

Thank you so much for taking the time to leave such a kind review about your recent visits to Haldane Fisher Ballymena.

We're delighted to hear that Matthew looked after you so well, We'll be sure to pass on your lovely comments to him. It's great to know you found him attentive and knowledgeable. We're also pleased the team in the yard made a positive impression too, they will be thrilled to hear your feedback.

We truly appreciate your support and look forward to welcoming you back again soon!

Kind Regards
Sandra

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