I asked for very specific delivery instructions, and I was disappointed that they didn't tell me when they were going to deliver the materials like they said they would in order confirmation email.... See more
Company replied
Location
Switch locationEnterprise Crescent, Ballinderry Road, BT28 2BP Lisburn, Northern Ireland, GB
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Still waiting on the order. They do not answer the phone or return phone messages left. They do not reply to emails. Also the price is double the cost of Murocks Ltd for exactly the same materials.... See more
Company replied
I ordered online around closing of business time yesterday at approx 4.45pm. I received an email from Jonny confirming my order and delivery slots promptly. My order was delivered today at app... See more
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I ordered a shower door on line in the knowledge it would take about a week for delivery. Right on time, I received a very pleasant phone call to arrange delivery, which was made first thing the nex... See more
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Company details
- Building Materials Supplier
- Bathroom Supply Store
- Door Shop
- Garden Building Supplier
- Lumber Store
- Plumbing Supply Store
About Haldane Fisher - Lisburn
Written by the company
Haldane Fisher is one of the leading independent suppliers to the construction industry in the UK and Ireland, serving both trade customers and the general public.
Haldane Fisher is part of the Haldane Group, made up of Haldane Fisher NI, Haldane Fisher UK, Haldane Fisher Isle of Man, GE Robinson & Prowood. Bringing the total number of branches within the Group to twenty-two.
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Contact info
Enterprise Crescent, Ballinderry Road, BT28 2BP, Lisburn, Northern Ireland, United Kingdom
- 028 9263 3980
4.8
Excellent
166 reviews
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Good price for the parts needed
Good price for the parts needed, ready for collection at the desk in a few hours!
Easy transaction!
June 23, 2026
Reply from Haldane Fisher - Lisburn
Good Afternoon,
We are delighted to hear that you found the pricing for the parts to be good and that they were ready for collection so quickly. It's wonderful to know that you experienced an easy transaction.
Kind Regards
Sandra
I asked for very specific delivery…
I asked for very specific delivery instructions, and I was disappointed that they didn't tell me when they were going to deliver the materials like they said they would in order confirmation email. They just turned up without warning and I wasn't at home. Saying that, I will still give 5 stars as the driver interpreted the instructions correctly and put the materials exactly where I wanted them, well done to him.
Just FYI, don't tell people you will contact them to organise the delivery, and then don't.
June 23, 2026
Reply from Haldane Fisher - Lisburn
Good Afternoon Ryan,
We appreciate you taking the time to share your experience and the five-star rating. We are genuinely sorry to learn that our communication regarding your delivery did not meet your expectations, especially after we indicated we would contact you. We understand how frustrating it must have been to have materials delivered without prior notification, particularly when you weren't home.
We are, however, very pleased to hear that our driver successfully followed your specific instructions and placed the materials exactly where you wanted them. We will certainly pass along your commendation to the driver. Your feedback about the delivery notification process is invaluable, and we are reviewing our procedures to ensure that our promises regarding delivery communication are consistently met.
Kind regards
Sandra
Seriously poor supplier
Still waiting on the order. They do not answer the phone or return phone messages left. They do not reply to emails. Also the price is double the cost of Murocks Ltd for exactly the same materials.
Seriously not happy with Haldane Fisher who have left me in a serious deep hole of which Murdocks Ltd have got me out of. Seriously poor company of which I wouldn’t use again even if they were the last people on earth.
June 12, 2026
Reply from Haldane Fisher - Lisburn
Good Morning SA Hendrick,
Thank you for taking the time to post your review. We sincerely apologise that your experience has fallen short of our usual standards and your expectations.
Please be assured your review has been escalated and we will be in contact with you asap.
Kind Regards
Sandra
Reply from Haldane Fisher - Lisburn
Good Afternoon Coleen,
We're glad you enjoyed our service and timely delivery. We appreciate your kind feedback.
Kind Regards
Sandra
Friendly helpful staff
May 17, 2026
Reply from Haldane Fisher - Lisburn
Good Morning Kevin,
Thank you so much for Your lovely review. It’s great to hear you enjoyed your experience with us and we’ll be sure to pass your kind words onto the team. We hope to welcome you back again soon.
Kind regards
Sandra
Had exactly what I needed
Had exactly what I needed, not hassle or fuss,even drove the fork lift right to the back of the van so minimal carrying too
May 12, 2026
Reply from Haldane Fisher - Lisburn
Good Morning Robert,
Thank you so much for the wonderful Feedback, I am thrilled that your experience with us has been so positive. It’s great to hear that our colleagues in our branch were able to assist and provide such great customer service. We look forward to welcoming you back again soon.
Kind regards
Sandra
Excellent service
Excellent service. Easy website to navigate and place orders. Order also arrived quickly and delivery driver was very helpful. I would recommend and will use again.
April 29, 2026
Reply from Haldane Fisher - Lisburn
Good Morning Ruth,
We're happy to hear that you found our website easy to use and your order arrived quickly. We appreciate your kind words about our delivery driver and are grateful for your recommendation. Thank you!
Kind Regards
Sandra
Great service all round
Easy ordering on line and very quick delivery, same day, within an hour. Heavy bag of stones carried through to the garden.
April 27, 2026
Reply from Haldane Fisher - Lisburn
Good Morning Heather,
Thank you very much for such a great review! We work really hard to provide best service possible for all our customers and we’re so happy that reflected on your experience with us. We look forward to seeing you again soon.
Kind Regards
Sandra
Excellent service
Great products, great price and great delivery by Bryan. Kept up to date throughout by email and phone. Everything I need to create a patio delivered quickly and placed right into the garden.
April 18, 2026
Reply from Haldane Fisher - Lisburn
Good Morning,
Thank you for the lovely review, I am thrilled to hear you are happy with the service we provide here at Haldane Fisher.
We love hearing our customers are happy especially when this involves one of the Haldane Fisher team.
We look forward to welcoming you back to the branch very soon.
Kind regards
Sandra
Great communication and delivery
Great communication and delivery. Cheap and efficient local service for all projects, big and small!
Will definitely use again.
March 24, 2026
Reply from Haldane Fisher - Lisburn
Good Morning James,
Thank you very much for such a great review! We work really hard to provide best service possible for all our customers and we’re so happy that reflected on your experience with us. We look forward to seeing you again soon.
Kind Regards
Sandra
lightening fast delivery
lightening fast delivery - wow
driver was really helpful too 🙂
February 16, 2026
Reply from Haldane Fisher - Lisburn
Good Morning Sharon,
"Lightning fast" is exactly what we love to hear - and even better that the service matched the speed!
We'll be sure to pass your kind words on to the driver, helpful and efficient is the perfect combination.
Thanks so much for taking the time to leave a review, we really appreciate it and look forward to delivering for you again soon.
Kind Regards
Sandra
Ordered near 4 ton pink pebbles in…
Ordered near 4 ton pink pebbles in evening.. arrived the next morning 🙂 informing by email confirmation of order, great service & a great price!
February 11, 2026
Reply from Haldane Fisher - Lisburn
Good Morning Jennifer,
Thank you so much for the 5* review! At Haldane Fisher we believe our customers deserve nothing but the best, and we are committed to delivering just that.
We look forward to seeing you again.
Kind Regards
Sandra
Easy peasy lemon squeezy ordered and collected within the hour top notch service
Easy ready lemon squeezy
February 10, 2026
Reply from Haldane Fisher - Lisburn
Good Morning Eric,
We're thrilled you had a 5* experience! Around here. we try to keep things easy peasy lemon squeezy so our customers never feel stressed depressed lemon zest. Thanks for the 'top notch' shout out!
Kind Regards
Sandra
Service guys were very helpful.
January 14, 2026
Reply from Haldane Fisher - Lisburn
Good Morning Mr Warke,
We're glad our service team was helpful! We appreciate you taking the time to share your positive experience with us.
We look forward to seeing you again soon.
Kind Regards
Sandra
Reply from Haldane Fisher - Lisburn
Good Morning Robert,
We are happy to hear that you received quick service and helpful assistance from our staff. We appreciate your positive feedback very much!
Kind Regards
Sandra
Prompt delivery and friendly service
Prompt delivery and friendly service. Ordered online. Small issue but may be important for some was no advance email/text to say when the delivery would take place.
November 24, 2025
Reply from Haldane Fisher - Lisburn
Good Afternoon Fergus,
We're glad you found our delivery prompt and service friendly. We appreciate your feedback regarding delivery notifications. We'll review our procedures to see how we can improve this for future orders. Thanks for your time.
Kind Regards
Sandra
Thank you to Chris Bagnall for his help…
Thank you to Chris Bagnall for his help sourcing the right acoustic panelling for our living room. Delighted with his professionalism and the fast and friendly service we received!
November 5, 2025
Unprompted review
Reply from Haldane Fisher - Lisburn
Good Morning Graeme,
We're happy to hear that you are delighted with the acoustic panelling for your living room.
We appreciate your positive feedback regarding the professionalism and friendly service you received. I will be sure to pass on your kind words to Chris!.
Thank you!
Kind Regards
Sandra
Great local company.
Haldane could not have been more helpful when I ordered garden timber, both with phone calls and on-line ordering. Even with changes to my order, all was delivered correctly and on-time.
June 11, 2025
Reply from Haldane Fisher - Lisburn
Good Afternoon Christina,
We're happy to hear that our team provided such helpful assistance with your garden timber order! We appreciate you mentioning the smooth handling of your order changes and the on-time delivery. Thanks for your positive feedback.
Kind Regards
Sandra
Reply from Haldane Fisher - Lisburn
Good Morning Mr Mcgivern,
Thank you for the positive feedback and we are delighted that you enjoyed your experience with Haldane Fisher. We hope to see you back again soon
Kind regards
Sandra
Reply from Haldane Fisher - Lisburn
Good Morning Derek,
We're happy to hear that a staff member was helpful and your online pre-order went smoothly.
Thank you for your positive feedback; we appreciate it and look forward to seeing you again soon.
Kind Regards
Sandra
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