Both orders this year have been excellent!
Reply from Hale Groves
Two for two we love that! Thank you for coming back to us this season and for the wonderful feedback. We look forward to making it three next year!
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The information on this page is based solely on product reviews written by customers of Hale Groves via Trustpilot.
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Delicious and a great break during cold winter months
Reply from Hale Groves
Thank you so much! There's nothing like a taste of fresh Florida citrus to brighten up a cold winter day. We hope to see you again soon!
Recipient said they arrived fresh in the very cold New England winter
Reply from Hale Groves
Thank you so much! We love knowing that a little Florida sunshine made it all the way to New England! We hope to see you again soon!
Many of my friends and family received this configuration and all said everything was delicious!
Reply from Hale Groves
That's so wonderful to hear a unanimous thumbs up from friends and family is the best kind of review! Thanks for trusting Hale Groves to deliver for so many people, and we hope to see you back soon!
The Honeybells and Ruby Red Grapefruit were a big hit when I had them sent out from Hale Groves to family members up North.
Quality: 5
Value for money: 5
Reply from Hale Groves
We're so happy to hear that your recipients enjoyed the order of Honeybells & Ruby Red grapefruit. We strive to provide the best citrus experience for our customers. We appreciate your feedback and will continue to work hard to ensure all our customers receive the highest quality fruit.
I had some honeybells come mushy but they compensated me with grapefruit. Completely satisfied and excellent customer service. They stand by their 100% satisfaction guarantee
Quality: 5
Value for money: 5
Reply from Hale Groves
Thank you for your amazing review. We truly appreciate that when there is any issue, the customer allows us to make it right for them. We are glad you enjoyed the replacement fruit. Your opinion is valued greatly, and it helps us maintain an excellent standard of customer service for our customers. We are truly thankful for customers like you and we value your business.
Fruit received was spoiled
Quality: 2
Value for money: 2
Reply from Hale Groves
Thank you for your feedback, and we apologize that you were disappointed with the Honeybells and Ruby Red Grapefruit. We are glad that you contacted us for a refund. We greatly appreciate your business.
I thought grapefruit should have been bigger size
Quality: 5
Value for money: 4
Reply from Hale Groves
We appreciate your kind words and thank you for taking the time to review!
Good. Juicy and seedless.
Quality: 5
Value for money: 3
Reply from Hale Groves
Thank you for your feedback. We are delighted you enjoyed the Honeybells and grapefruit. We value you as our customer and appreciate your business.
It beats the winter blues!!!!
Quality: 5
Value for money: 5
Reply from Hale Groves
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!
Delicious, fresh, much better than purchasing in grocery store. And delivered to your door!
Quality: 5
Value for money: 5
Reply from Hale Groves
Thank you for taking the time to leave a review on our 1 Tray Honeybells & Ruby Red Grapefruit. We’re so happy you’re satisfied.
Delicious. One honeybell was overripe, but overall, both the honeybells and grapefruit were very flavorful.
Quality: 5
Value for money: 4
Reply from Hale Groves
We're so glad to hear that our 1 Tray Honeybells & Ruby Red Grapefruit met your expectations! Thank you for your kind words, and we hope it continues to serve you well.
Good assortment.
Quality: 5
Value for money: 5
Reply from Hale Groves
We appreciate you taking the time to review! Thank you!
The ruby red grapefruit, while pale in color, were very good and juicy. Unfortunately, the honey bells were of poor quality. I will not order them again.
Reply from Hale Groves
Thank you for your review. We do apologize for the unsatisfactory fruit. Regarding this issue, please call our Customer Care Department at 1-800-990-8884 or e-mail us at customercare@halegroves.com, so we can make it right!! Thank you, Hale Groves
I received my box of oranges and grapefruit very sweet please try them you will be pleased.
Not as sweet as last year.
Very fresh and tasty. Fruit was juicy and favorable. Nothing like what you get in a supermarket. Great for juicing. Each piece of fruit yielded almost a cup of juice.
Disappointing product and strange transaction. Over-priced fruit that was not fresh-picked and no better than what I could buy in a supermarket for a fraction of the cost. Co. told me they'd refund my full purchase price, but then refunded half. A follow-up email confirmed that the half-refund was their intention.
Recipients indicated that the fruit was well packed and all pieces were delicious.
The first grapefruit was spoiled, which was a bad start. You don't expect this on a premium priced product.
Reply from Hale Groves
Thank you for your review. We do apologize for the unsatisfactory fruit. Regarding this issue, please call our Customer Care Department at 1-800-990-8884 so we can make it right!! Thank you, Hale Groves