I can highly recommend HALO. The attention to detail was top notch. My car was returned to me in immaculate condition inside and out. It looked brand new. Good communication throughout. Sometimes it... See more
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Company details
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Halo ARC is a UK-based accident repair specialist, operating a national network of repair centres. Restoring vehicles damaged in collisions and work closely with insurance providers to manage the repair process smoothly from start to finish.
Contact info
Fordingbridge Site, Barnham Road, Barnham, PO22 0HD, Bognor Regis, United Kingdom
- 0345 303 5871
- claims@haloarc.co.uk
- haloarc.co.uk
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Replied to 93% of negative reviews
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Proactive and professional service
Proactive and professional service. The only frustration is getting through to the main 0345 number…
The Halo experience at Rochdale…
I had my car repaired at Halo in Rochdale, and I can honestly say although the accident wasn't a good experience, the whole process of getting the car repaired was. From the initial phone call from customer service, who booked me in to Rochdale, to the guys at Rochdale, being Liam (journey specialist); Chris and John (car body specialists); James and James (paint specialists); and Alex and Kyle (the drivers); and last but not least, Ryan (quality control manager). I left the car on Tuesday and collected it Thursday morning. How fantastic is that! The workshop is a very clean environment. Everyone at Rochdale is super helpful; they went through everything with me. I even got a text saying they were starting work on the car. The service and whole experience from the Rochdale team was impeccable. Thank you.
Audi A7
Ben who has visited me to inspect the car was amazing. Very polite professional and happy to answer my questions and explain the process of having the car repaired.
Absolutely outstanding service from…
Absolutely outstanding service from start to finish
Had a great experience with Halo
Had a great experience with Halo - Poole. I had a repair/bumper repaint and several months later noticed it had started peeling a little bit where the repair had been made.
I contacted Halo leaning on their paint guarantee, they took a look and immediately offered to fix this.
No arguing like some other garages repair shops would have made which tells you alot about their care and customer service.
Their customer service was and is superb! They kept me informed every step of the way, in fact they went out of their way to be as responsive as possible.
Well done to the chaps on the shop floor, the repair looks brilliant.
I have to say a special thank you to Jess, friendly, informative, and couldn't do enough for you, she's a true asset to the Halo team
Mg car repair
Fantastic job done was very quick very friendly staff courtesy car was excellent
Excellent service
Excellent customer service and a fantastic job, very pleased.
Exceptional service from start to…
Exceptional service from start to finish.
Excellent service all round
Bansi was excellent and went out of his way to help us and ensure everything was smooth with the repair, replacement car and return of my vehicle.
Bruno who managed the repair was also incredibly helpful and made sure he understood my concerns regarding the repair and acted accordingly to make sure it was all done properly. They contacted me regularly with updates.
Car returned quickly and all looks…
Car returned quickly and all looks fine. Thankyou for return so soon and thankyou to the driver for being patient and being polite.
Quality service
Quality service, Brian was exceptional in picking up and dropping back my car. Only two day to fix
David and Jane and all the Team
David, Jane and all the team at Attleborough
Absolutely fantastic service, very professional and friendly
Kept informed of repair and washed and polished car before return
100%
Excellent service
Excellent service! Communication was great, staff helpful and polite. The vehicle was returned much sooner than expected and the work done was first class. A lovely touch to valet vehicles prior to return.
Brilliant Service
Thank you so much for the repair of my car. The repair was perfect. Everyone in the company was brilliant. Friendly, efficient and hard working. The company runs so efficency like a well oiled cog.
Thank you once again
The overall experience from start to…
The overall experience from start to finish was very good. The staff were very friendly and the completion of the work carried out on my vehicle was excellent and only a few days. Very pleased and would be happy to use Halo again.
From start to finish halo (Amesbury)…
From start to finish halo (Amesbury) were professional and curious in aspects Very pleased with the completed work
Excellent Car repair ⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Outstanding service from Halo Car Repairs in Crewe! From start to finish, the whole experience was fast, efficient, and completely hassle-free.
My car is as good as new, and I’m absolutely over the moon with the quality of the repair. The workmanship is exceptional, and the attention to detail is second to none.
Every member of staff was friendly, professional, and a pleasure to deal with. They kept me informed throughout and made the whole process stress-free.
I wouldn’t hesitate to recommend Halo Car Repairs to anyone looking for excellent service and outstanding repairs. Highly recommended!
The whole process with Halo from start…
The whole process with Halo from start to finish was excellent. They picked up my Volvo the next day after my accident and the work was completed within a few days.
My car was involved in a non fault…
My car was involved in a non fault crash, car was recovered to Halo for repairs and delivered back to me today, the repair itself was excellent and you could not tell it had been in a side impact accident, hats off to the team at Halo as the car was cleaned and delivered back via a car transporter, well done Halo this is the service I always appreciate very much, Thank you
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