The Hamilton Gold Company Reviews 8

TrustScore 4.5 out of 5

4.3

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Company details

  1. Gold and Silver Trading Company
  2. Coin Dealer
  3. Gold Dealer
  4. Jeweler
  5. Scrap Metal Dealer

Written by the company

The Hamilton Gold Company is a trusted specialist in buying scrap gold and silver, offering competitive, transparent valuations for broken, unwanted, or inherited jewellery. We are particularly experienced in high-carat gold, including 22ct and 24ct pieces, and regularly work with clients from a wide range of cultural backgrounds where higher-purity gold is common. We also offer a secure Gold by Post service for customers across the UK looking to sell gold and silver from home. In addition to scrap gold buying, we deal in investment gold and silver, including gold sovereigns, Britannias, Krugerrands, and other bullion coins and bars. Whether you are looking to sell gold for the best price or invest in physical gold and silver, we provide expert guidance and a discreet, professional service. As fine jewellers, we design and create bespoke jewellery, specialising in engagement rings, wedding rings, and signet rings. We also offer a full jewellery repair and alteration service, from resizing and restoration to remodelling old or inherited pieces into something new. Our collections include luxury watches and carefully sourced vintage jewellery, offering unique, high-quality pieces for collectors and private clients. We are proud to offer a military, blue light, and veteran discount on all new bespoke engagement rings as a small way of recognising service. With branches in Surrey and Wiltshire, we serve clients locally and across the UK, combining expert knowledge with a personal, customer-focused approach.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8 reviews

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Rated 5 out of 5 stars

Excellent customer service.

Excellent customer service.

Jordan has a very comforting demeanour and showcased his expert knowledge well handling my grandmother’s delicate jewellery.

Will be returning!

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Cannot recommend The Hamilton Gold…

Cannot recommend The Hamilton Gold Company enough! The whole team are so warm and friendly, and super professional. I’ve utilised several services offered, and have always been so well looked after. 100% will continue to be a loyal customer.

April 9, 2026
Unprompted review
The Hamilton Gold Company logo

Reply from The Hamilton Gold Company

Thanks Molly, that means a lot! I’m really glad you’ve felt well looked after across everything you’ve used us for. We appreciate your continued support and loyalty.
- Jordan, The Hamilton Gold Company, Thames Ditton

Rated 5 out of 5 stars

Seventh heaven

I’m so pleased that I found the Hamilton Gold Company, I have now brought from them on 6 different occasions, and I’m already looking forward to my 7th. I like the way that the staff look after me, especially Jordan‘s knowledge and professionalism, I would highly recommend them for all your precious metal needs, whether buying or selling, with a nationwide coverage and branches in Wiltshire and Surrey what are you waiting for!

April 24, 2026
Unprompted review
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Reply from The Hamilton Gold Company

Thank you, that’s fantastic to hear. Your continued support really means a lot, and I’m glad you’ve enjoyed each experience. Always a pleasure to help, and I’ll look forward to number seven!
- Jordan, The Hamilton Gold Company, Thames Ditton

Rated 5 out of 5 stars

10 out of 10!

Can not recommend Jordan and the Hamilton Gold company enough. Helped me design my signet ring within budget and were always on hand to answer any questions. 10/10

April 30, 2026
Unprompted review
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Reply from The Hamilton Gold Company

Thank you Jack, I really appreciate that. I'm glad we could get the signet ring just right and keep everything within budget. Always happy to help with any questions along the way.
- Jordan, The Hamilton Gold Company, Thames Ditton

Rated 5 out of 5 stars

The Best of Three

Having been tasked with the unenviable position of selling some gold pieces as an executor of my aunt's will, I was quite nervous about doing so. It was important I get the right price and could prove diligence. I decided to get three quotes and without naming the other two, one of them in Central London, I accepted the offer from The Hamilton Gold Company in Thames Ditton. Their offer was slightly more for the broken gold pieces but a full 22% more for the vintage pieces.

The young man who looked after the transaction was friendly and polite and didn't rush me to make a decision so I was given time to think about it. In fact I went back the next morning and agreed the deal. The money went into the bank immediately.

I won't hesitate to recommend this professional and unrushed service.

April 22, 2026
Unprompted review
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Reply from The Hamilton Gold Company

Thank you for such a thoughtful review - I really appreciate it. I understand how important it is to feel confident in the process, especially in your position, so I’m glad you took the time to compare options and felt comfortable with your decision.

Great to hear you were happy with both the valuation and the way everything was handled.

Thanks again for your trust and recommendation.

- Jordan, The Hamilton Gold Company, Thames Ditton

Rated 5 out of 5 stars

A wonderful jeweller in the heart of the village

This is a very classy jewellers in the heart of Thames Ditton. The shop is gorgeous and the owner is very professional and extremely helpful, Jordan takes the time to answer simple and complex queries. I have discussed sale items, jewellery modification, repairs and valuations. This is a wonderful business that I’ve highly recommended to friends and family who have all had a great experience

February 19, 2026
Unprompted review
The Hamilton Gold Company logo

Reply from The Hamilton Gold Company

Thank you - that’s very kind of you to say. I’m really glad you’ve found the advice and service helpful across everything from valuations to repairs. It means a lot that you’ve recommended us to others as well.

- Jordan, The Hamilton Gold Company, Thames Ditton

Rated 5 out of 5 stars

The Hamilton gold company provides…

The Hamilton gold company provides excellent service at competitive prices and very reliable. 10 out of 10 all round.

February 10, 2026
Unprompted review
The Hamilton Gold Company logo

Reply from The Hamilton Gold Company

Thank you - I really appreciate that. Glad you were happy with the service and pricing, and great to hear you’d rate us so highly.

- Jordan, The Hamilton Gold Company, Thames Ditton

Rated 5 out of 5 stars

Great service and selection of…

Great service and selection of jewellery and watches. I have both bought from and sold items to Hamilton and always been delighted with them.

April 15, 2026
Unprompted review
The Hamilton Gold Company logo

Reply from The Hamilton Gold Company

Thank you, I really appreciate your continued support. Glad to hear you’ve been happy on both the buying and selling side, and I look forward to helping again in future.

- Jordan, The Hamilton Gold Company, Thames Ditton

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