I made a mistake on the delivery address. I contacted Hamper moment’s and they rectified the issue. The item arrived on time at the right address. My friend was really happy with her chocolate hamper.... See more
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The delivery was 6 days late when I had paid extra for 2 day delivery which was extremely annoying...I had ordered a gift for father's day but obviously did not arrive until two days after. I repeated... See more
Customer care could be better. A little more reassurance regarding delivery date would be helpful when ordering for a third party. However, gift has arrived before Easter (which is a relief.. as... See more
Ordered kitkat box on 1st April for birthday gift. Still hasn't arrived by 13th (today). Have contacted HamperMoments twice by email to check on order status, and as yet, have had no reply. I have h... See more
Company details
Written by the company
Thank you so much for visiting our shop. We really appreciate you taking the time to support small businesses. HamperMoments was created with the dream to spread love and remind people that they are loved ❤️ even in this difficult time. Our goal is to make lovely boxes for anyone and for any occasion to put a smile on people's face without breaking the bank. All gift boxes are lovingly wrapped in tissue paper and come with a free personalised message card. We also do large bulk/corporate orders, including your company logo. The boxes fit straight through the letterbox so they will be ready and waiting for the recipient! If you have any questions, please do not hesitate to get in touch. Happy Shopping!
Contact info
Glasgow, United Kingdom
- 00447442447737
- info@hampermoments.co.uk
- hampermoments.co.uk
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Hasn’t replied to negative reviews
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Ordered a bag of mixed chocolate sweets…
Ordered a bag of mixed chocolate sweets the sweets have obviously been exposed to heat dry and off colour ...also contained NUT clusters covered in chocolate !!! With no mention of nuts on the site or on the packaging ! DANGEROUS !
Innacurate picture complete scam
Absolute disgrace the photo showed a hamper and this was a conplete joke came with piss all sweets for what i paid
No English ingredients list
Item was delivered. These were the face masks. All the ingredients are in foreign which is a red flag as they should be in English to be sold here. Can't check for any allergens. Sent a few emails no reply. Will be contacting the bank to get a refund
Avoid
Cancelled my order without reason and issued a refund. Zero correspondence regarding the matter, despite numerous attempts to contact them
Great customer service text to make…
Great customer service text to make sure everything was ok with order would recommend
Website very confusing and customer…
Website very confusing and customer services is non existent.
I ordered the chocolate coins
I ordered the chocolate coins, then received an email stating I had cancelled the order which I definitely didn’t, tried to phone and sent and email stating I hadn’t cancelled no reply from either. No money was taken.
Big red flag
Big red flag, not good value. Save your money shop around for a better deal.
AVOID THIS COMPANY AT ALL COSTS - their trading standards are appalling……
Purchased 1,000 Santa coins for £114.95. Hamper Moments then rejected the payment without any notification or explanation. As a result, I immediately placed another order for the same Santa coins and the company had deliberately increased the price to £149.95 !!! Messaged the company for an explanation and no response as it’s quite clear what they have done. Reported to trading standards who have now taken on my case to investigate the working standards of this company - AVOID at all costs !!!!
Great taste
Great taste, nice mix of sweets even got a freebie of sweets which was kind of them to give, would consider ordering again.
Awful company
I wouldn't order from this company ever again , the communication is awful I emailed twice in regards to my order to no response, I specified I needed these sweets for an important order that was due on a specific date , they didnt arrive untill today 3 weeks later , I no longer even need these now as I had to order from somewhere else and have paid out double what I needed too , delivery time frame was i correct as waiting 3 weeks for an order is not acceptable with no correspondence or an apology that it was being delayed either, overall disgraceful customer service . Will be returning my product i no longer need as it will now go to waste !!
Great service
Great service, lovely packaging of the Easter gift I needed sending.
Would definitely recommend the service
They accept the order but not delivered…
They accept the order but not delivered it this is a totally fake website. They are not even respond on mail, chat, whatsapp or a call. Beware of this.
Delayed, or perhaps, lost order!
Ordered kitkat box on 1st April for birthday gift. Still hasn't arrived by 13th (today). Have contacted HamperMoments twice by email to check on order status, and as yet, have had no reply. I have had to settle payment, but feel frustrated at lack of communication.
package was exactly what i’d asked for
package was exactly what i’d asked for, arrived quickly and securely. prefect little pick me up present, will order again xx
Messaged and phoned numerous times no…
Messaged and phoned numerous times no reply or contact whatsoever
I haven't received my order
I haven't received my order.
Totally ignored by emails etc.
I'll be speaking with the bank!!
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