Hampershop.ie Reviews 

134
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of products, highlighting the variety and appealing presentation of gifts and hampers. The ordering process is consistently described as easy and efficient, with many appreciating the quick turnaround from order to dispatch. Consumers widely commend the delivery service for its speed, punctuality, and reliability, noting items arrived on time and in good condition. However, some customers noted occasional issues with product presentation, mentioning items appearing smaller than anticipated or hampers arriving with less careful arrangement, sometimes with missing greeting cards or inadequate decorative elements.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Product

Reviewers highlight positive aspects of the product, often praising its presentation, with gifts arriving in... See more

Order

Reviewers mention positive feedback about order, highlighting the quick and easy purchase process. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As a customer, I can’t thank you enough for your outstanding service and incredibly quick responses. My experience was truly excellent, and communication was smooth and friendly throughout. The gift w... See more

Rated 5 out of 5 stars

Very quick delivery. Sweet hamper was the perfect birthday gift, lots of variety and nicely presented. resaonable priced. Will definitely order from this company again, highly recommend.

Rated 5 out of 5 stars

Really fast delivery and they didn’t have the colour i wanted in stock, so they sent an email offering a refund if i didn’t want to pick another colour.

Rated 5 out of 5 stars

Easy to order. There were no glitches in the software when chevkinv out and paying. Delivery was on time. Communication was excellent.


Company details

  1. Gift Shop

Written by the company

If you’re searching for a unique or personalised Hampers or looking for some beautiful Chocolate Bouquets? Then hampershop.ie is perfect for you. We have Hampers to suit all tastes and budgets.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

134 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(134)

43 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Gift was well received

Gift was well received. We needed to order earlier for international delivery though.

December 15, 2023
Hampershop.ie logo

Reply from Hampershop.ie

Thank you so much for your review. :) Yes always advisable to allow additional time for the international ones.

Rated 4 out of 5 stars

Great hamper

Fast delivery, great hamper

December 13, 2023
Hampershop.ie logo

Reply from Hampershop.ie

Thank you so much for your review. :)

Rated 5 out of 5 stars

fast delivery

fast delivery. product as described . thank you.

December 8, 2023
Hampershop.ie logo

Reply from Hampershop.ie

Thank you so much for your review. :)

Rated 5 out of 5 stars

Excellent product and service

Excellent products, thoughtfully created and wonderful customer service, couldn’t recommend this company more highly.

November 20, 2023
Hampershop.ie logo

Reply from Hampershop.ie

Thank you so much for your review. :)

Rated 5 out of 5 stars

amazing order

I've never ordered from you guys, but my experience was incredibly positive. I ordered a large amount of halloween hampers for our office, and they arrived earlier than expected, in perfect conditions.
Thank you

October 19, 2023
Hampershop.ie logo

Reply from Hampershop.ie

Thank you so much

Rated 5 out of 5 stars

Highly recommend!

Very easy experience using Hampershop.ie! Delivery ETA was as stated on their website and when the hamper was delivered it was packaged very nicely. My friend was absolutely delighted with it!

October 5, 2023
Hampershop.ie logo

Reply from Hampershop.ie

Thank you so much for your review. :)

Rated 1 out of 5 stars

No customer care

September 25, 2023
Hampershop.ie logo

Reply from Hampershop.ie

Hey Sharon, I’m confused at the 1 star review and comment no customer service? You ordered a hamper and card and missed the front of the card on your order so I emailed you while I was in the office on Sunday doing some admin, and you replied. I had left by that stage and replied back on Monday when we officially re open after the weekend. I sent you the link to the delivery details that you requested. You replied asking me to explain the delivery estimated time and I sent you a breakdown of the handy table for estimated time based on when you placed the order. This is located on the website for you. My reply was in 4 minutes. That’s the last email that was sent, there was no outstanding email for us to reply and all emails were replied to. I can see that the hamper was dispatched Monday the 25th when we opened and delivered the next day on the 26th so why a 1 star review and a comment of no customer service when this is blatantly a false statement. I will be reporting this as this is not fair to our small family business to leave false information on our review page!

Rated 5 out of 5 stars

Happy Hamper

The hamper items were exactly as I ordered it, everything would be eaten or drank so I was happy. it was also so easy to track when it would arrive which it did perfect timing as needed it for my sons birthday

September 18, 2023
Hampershop.ie logo

Reply from Hampershop.ie

Thank you so much for your review. :)

Rated 3 out of 5 stars

Service and postage was fine

Service and postage was fine, but the hasetts biscuits in the gift basket were horrible, tasteless and dry, not the rich and delicious treats I was hoping for for my husbands birthday gift. Also nowhere near worth the 80 euro I paid. I also think the better type of choccies for an expensive gift basket would be lindt or swiss chocolate not those awful Lily Obrians. Ill never buy anything with either of those brands again.

August 15, 2023
Hampershop.ie logo

Reply from Hampershop.ie

Hi Tracy - many thanks for your review - I’m sorry to hear that, we never have any complaints about the Irish products we sell. And this hamper is an Irish proud hamper. We do sell lindor items just not in the Irish hamper option you selected as it’s just Irish suppliers in that one. Many thanks

Rated 5 out of 5 stars

Prompt service

Prompt service. Great presentation.

July 26, 2023
Hampershop.ie logo

Reply from Hampershop.ie

Thank you so much for your review. :)

Rated 3 out of 5 stars

A nice selection of sweets

A nice selection of sweets, however the Personalized box was crudely sellotaped shut so it had to be torn open. I hoped it could have been kept.....a ribbon tie or circular seal sticker would look and function much better on the gift box....just my opinion. Paid for express delivery on the Wednesday evening but it wasn't delivered until the Monday, so it missed my son's birthday.

June 8, 2023
Hampershop.ie logo

Reply from Hampershop.ie

Hey Caroline, many thanks for your review. I checked the delivery and you did place the order on Wednesday but at 7.04 pm while we had closed. The website states that you must place your order before 2pm for same day dispatch and the delivery times are estimated as it goes to an post. It was posted on Thursday when we opened. On the Sellotape, this is just a piece of tape to stop the cardboard box from opening in transit and becoming ruined. it is meant to be torn off to open the box and revel the sweets. Thank you

Rated 3 out of 5 stars

Not presented as a hamper-misleading shop name

I had hoped it would be delivered & presented as a hamper for my sisters birthday. Instead she got a cardboard box left in her green bin. The contents were exactly like their description online but the presentation was below par. She was happy with her present but I was very disappointed with the surprise I had planned for her.

March 2, 2023
Hampershop.ie logo

Reply from Hampershop.ie

Hello Mary, many thanks for your review. The item you purchased was not a hamper. It was a gift set, ie a set of gifts that we reduced the price for you as it’s part of a set. It is not a hamper and is not advertised as that. It’s called Birthday Gift Set - Happy Birthday to you, and has an image of what to expect on the website. We ship in a shipping box to protect the items in transit. Some people request items to be left handy should they not be home - the local an post man delivers it so could have been the case here

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look