While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service, highlighting its excellence and reliability. Many people found the staff to be professional, polite, and helpful, contributing to a positive overall interaction. The user experience is frequently described as easy and straightforward, with many appreciating the website's user-friendly design and effectiveness in generating leads. However, some customers were dissatisfied with the pricing, noting discrepancies between advertised rates and final bills, or feeling that the service was not reasonably priced. A few other people also felt that the service provided by some contractors found through the platform was poor or unprofessional.

What people talk about most

Service

Reviewers mention positive feedback about service. Many customers praise the professionalism, reliability,... See more

Staff

Consumers generally express satisfaction with the staff, highlighting their professionalism, reliability, and... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently praise the platform's ease of... See more

Website

Users describe positive interactions with the website. Many customers praise it as a fantastic and brilliant... See more

Price

Customers had ambiguous experiences with price. While some reviewers found services to be very reasonably... See more

Based on these reviews

Rated 5 out of 5 stars

As a heating and plumbing engineer, summer can be a quiet season unless you’ve got big contracts lined up. That’s why we gave Hamuch a go — and I’m glad I did. Within a couple of days of j... See more

Rated 5 out of 5 stars

Besart is such a professional and very polite man. I have been working with him for more than 10 months on my property and he is dealing with everything with the kitchen, bathrooms, garden, the floor... See more

Rated 5 out of 5 stars

CRG Plumbing & Electrical Electrician in Warrington Craig and Mark *electric and gas. Arrived on time as they said they would . Did a wonderful clean and friendly professional job on both my electric... See more

Rated 5 out of 5 stars

Used my free trial for a lead and secured the first job no hassle. Continued to sign up for rolling contract and secured second lead. Very happy with the ease of the process with no hoops to jump... See more


Company details

  1. Business Services

Information provided by various external sources

Directory of tradespeople showing hourly and daily prices


Contact info

  • Sulivan Road, SW6 3DJ, London, United Kingdom

  • hamuch.com

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Racist and Offensive Message from a Tradesperson Listed on Your Platform

Dear Hamuch Team,

I am writing to formally raise a serious complaint regarding an individual who contacted me after I requested a quote via your platform.

The person in question is associated with The Kitchen Appliance Doctor / The Fridge Doctor, based at 13 Wellington Lane, Farnham GU9 9BA. The phone number used to contact me was 07973 233903.

Following a standard query about their work and a request for some references or reviews, I received a highly racist and offensive message in response. The language used was not only unprofessional but blatantly discriminatory and deeply inappropriate.

For your reference and investigation, I have attached two screenshots:

A Google search confirming the business details.
A screenshot of the offensive iMessage exchange.

I believe this conduct is in clear violation of your platform’s terms and is entirely unacceptable. I urge you to investigate this matter urgently, consider removing this individual or company from your listings, and confirm what actions you intend to take to protect potential customers from further abuse.

June 28, 2025
Unprompted review
Rated 1 out of 5 stars

Used guide of plumbers,citing GNS…

Used guide of plumbers,citing GNS charging £35 hourly,just used them,asked to pay more than double,£75 plus vat=£90 per hour,please update your website
Job was simply to change bath taps,which I supplied,GNS then billed me for 3 hours work,really?

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

As a heating and plumbing engineer - Get Solid Platform for Consistent Plumbing Work — Even in Summer

As a heating and plumbing engineer, summer can be a quiet season unless you’ve got big contracts lined up. That’s why we gave Hamuch a go — and I’m glad I did.

Within a couple of days of joining, we started receiving steady leads straight to my phone — not just emergencies, but solid refurbishment work too. We landed a bathroom job early on and quickly made back more than my monthly investment.

The portal is simple to use, and the quality of jobs has been decent so far. Communication has been clear, and we have found the clients to be genuine and quite respectful too 🙂.

Keep up the great work, Hamuch.


Kalm Gas & Plumbing LTD
The calm in your plumbing storm

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

Chris AM-PM Locksmiths Croydon

Chris fitted a new front door lock. He was very knowledgeable about the best lock to use. He was efficient and very reasonably priced. I will definitely be using him again. I’m a very satisfied customer.

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

First Job

Just completed my first job with Hamuch, easy to sign up, 1st month free so already in profit, I will keep reviewing as time goes on,

June 14, 2025
Unprompted review
Rated 5 out of 5 stars

Professional services

Besart is such a professional and very polite man. I have been working with him for more than 10 months on my property and he is dealing with everything with the kitchen, bathrooms, garden, the floor and the roof. I found him on Ha Much. He is very talented, clean person and professional. I can’t recommend him enough. Thank you for your excellent service.

May 23, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look