Excellent
Excellent! 2 month of continuous use like a personal assistant and mobile game support agent. Great think for economy your time and improve your business.
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Hanc turns a single phone number into a round-the-clock team of AI voice agents. They answer your calls, book appointments, qualify leads, and handle support and follow-ups — inbound and outbound — in 25 languages and with natural, regional voices. You don't need to write a single line of code. Choose one of 24 ready-made roles — reception, sales, appointment booking or customer service — add your opening hours, services and FAQs, and your agent is live in about a minute. It works across phone, web call, SMS and WhatsApp, and every conversation flows automatically into the built-in CRM: contact, history, tasks and lead score included, with no manual data entry. Privacy isn't an afterthought for us — it's built into the architecture. We host in the EU (Germany), operate fully GDPR-compliant, and are designed for the European market. Your data, and your customers' data, stays where it belongs. Hanc is developed by Good Point GmbH in Vienna and is also available on the Microsoft Azure Marketplace. You start for free, pay only for what you actually use, and never commit to long contracts. No missed calls, no hold queues — just reliable, multilingual service that grows with your business!
Liechtensteinstrasse 63/10, 1090, Vienna, Austria
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Excellent! 2 month of continuous use like a personal assistant and mobile game support agent. Great think for economy your time and improve your business.
I was sceptical about letting AI answer my phone. Four months later id find it hard to go back. Handles booking questions calmly and passes on the ones it cant answer
We use Hanc at JurInvest since June. Handles first contact well and we follow up same day. Would still like more detail in how calls are sorted.
This is a fantastic and ambitious project that allows you to create your own virtual assistants to help with client interactions.
Pros:
- A vast product ecosystem that continues to evolve
- 24 ready-made roles
- The ability to build an agent from scratch and have full control over its behavior
- Saves time for both me and the clients during the initial stages
Cons:
- You need to read the documentation to understand how to create an agent within the workflow
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