Handlerparts Reviews 6

TrustScore 2.5 out of 5

2.3

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2.3

Poor

TrustScore 2.5 out of 5

6 reviews

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2.3

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(6)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Shocking customer support

Ok I ordered a timing belt kit off handler ,I had it approx 4 weeks but when i went to fit the hydraulic tensioner it would not fit, contacted handler,they said I ordered wrong kit and I only had 2 weeks anyways to return part and flat out refused to do anymore.i then had to contact gates who were very helpful and confirmed I had the correct kit but there had been a manufacturing fault with that batch of tensioners,again back onto handler who stated to send everything back but I couldn't as kit half fitted,all in all the customer service was shocking and they were no help even when I proved them wrong with the part.Gates who were not obligated to help me did so and were excellent.i will not be using handler again and this after spending thousands with them and the first time I contacted them with a complaint.

March 22, 2022
Unprompted review
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