Handybuddy Reviews 

187
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

He was amazing. Highly communicative, and flexible! Even when I called the night before, expressing my concerns on my effort to level out the ground, he came early to fix everything prior to buildin... See more

Rated 5 out of 5 stars

Phenomenal work. Instructions were a bit different than the Pergolux model I purchased but the team was able to get through it just fine. Even staying much later to finish the job. Top notch service a... See more

Rated 5 out of 5 stars

We were very happy with our experience. From the time we first connected on line to setting the date and meeting our installation expert. He was very kind, knowledgeable and prompt. He worked with us... See more

Rated 5 out of 5 stars

Great service! HandyBuddy was very responsive and provided us with a very talented New York based team in Chassembly, lead by Christian and his team. We are very happy with our newly assembled trampol... See more


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

187 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(187)

82 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Their customer service IS A JOKE

Handybuddy’ customer service is a joke. There’s simply no other way to put it. They seem to be so proud of their live chat experience. But all it has is a defective chat bot. If you ask to connect to a human agent, it will pretend to show you the steps like a real thing. But when you follow the steps, guess what, you’re back to the chat bot again. After being disgusted by this infinite loop, you may think why not call them? I’m so glad you asked, they must be soooo proud of their live chat experience so they DO NOT have a phone number. Last but not least, email. After unable to catch a hold on a human in days with the chat bot keeps telling you non-sense, email is your last hope. After all they promise they’ll reply in 4 business hours. But the best part is, they never share what their business hour is. I guess that’s why it took FOUR BUSINESS DAYS to get a one-liner response email, because their actual business hour is one hour per day?

Don’t get me wrong. The handyman that came to my house to do the installation did a fantastic job. But I feel so bad for myself being stuck with such a horrible customer experience.

This is my first, and definitely last time using HandyBuddy. For those who read this review, please think twice before walking right into that

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

The best out there

He was amazing. Highly communicative, and flexible! Even when I called the night before, expressing my concerns on my effort to level out the ground, he came early to fix everything prior to building. This project saved me hours and he did it all by himself!

Highly recommend, you are in great hands if you match with him!

July 26, 2026
Unprompted review
Rated 5 out of 5 stars

Phenomenal work

Phenomenal work. Instructions were a bit different than the Pergolux model I purchased but the team was able to get through it just fine. Even staying much later to finish the job. Top notch service and effort.

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

We were very happy with our experience

We were very happy with our experience. From the time we first connected on line to setting the date and meeting our installation expert. He was very kind, knowledgeable and prompt. He worked with us on placement and everything looks great. The area and boxes were cleaned up before he left. We were very happy. Thank you.

July 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! HandyBuddy was very responsive and provided us with a very talented New York based team in Chassembly, lead by Christian and his team. We are very happy with our newly assembled trampoline

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Handybuddy was easy to work with and…

Handybuddy was easy to work with and connected me with the right person for the job. He contacted me quickly, worked with my schedule, showed up on time, and did an excellent job! Highly recommend Handybuddy!

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

Lifetime Outdoor Utility Storage Shed

Bryan did an outstanding job setting up my Lifetime outdoor utility storage shed. He was punctual, detail‑oriented, and made sure everything was assembled securely and exactly where I wanted it. The shed looks great and functions perfectly. I really appreciate his professionalism and quality workmanship — highly recommend his services

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

Nothing short of a professional crew…

Nothing short of a professional crew and helpful experience from start to finish. It was easy to schedule the service, communicate with the vendor, and get our project completed after dealing with issues from the manufacturer. They were with us every step of the way and it was a huge help. Would highly recommend.

July 8, 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look