Amazing customer service
I just wanted to leave a review to say what a fantastic company Hangsun is. I ordered the water flosser on Amazon in October 2025 in preparation for my son getting braces fitted. I didn't unbox it until a couple of weeks ago (3 months after purchase) and found the power cord was missing so I wouldn't be able to charge it. I contacted Hangsun as it was too late to raise the issue with Amazon, and asked if they could please send me a power cord. They responded quite quickly asking for me to send a brief video showing the contents of the box. Once I had done that, they replied apologising for the inconvenience and advising that they would send a whole new product. Within 3 days the water flosser had arrived, with all contents present and correct. It hasn't been used yet so I can't review the product but I wanted to commend the company for their amazing customer service.








