Hanina Reviews 

Title: Incomplete and Poor-Quality Car Wash During Service Appointment – Very Disappointing
I recently had a service appointment at Hanninia Mitsubishi Orange Park on January 9, 2026 where a full car wash was explicitly included (and confirmed by the service advisor) as part of the package.
When I picked up my vehicle, the passenger side wheels were shiny and appeared washed, but upon getting home and checking in daylight, I discovered the driver side wheels and tires were completely untouched — still covered in dirt, brake dust, and grime. The rest of the car looked barely cleaned: visible streaks, missed spots on panels, and an overall rushed/superficial job.
This was not the thorough wash I was promised and paid for (indirectly through the service). It felt incomplete and fell far short of basic expectations for a dealership of this reputation. As someone who has used their services before, I was genuinely surprised and disappointed.
I have clear before/after photos showing the stark difference between sides if anyone from the team wants to review this. I’d hoped for better attention to detail.
I recommend others double-check their vehicle thoroughly before leaving the lot. Hopefully, this feedback helps improve consistency for future customers.
Would not recommend the included wash service based on this experience. I have zero plans to use them in the future.

I have had severe issues with this company. I reached out to the company with a sincere attempt to solve a problem that goes against their own guidelines. They gave me an automatic robot response where they talked about their guidelines and rules, which they do not follow themselves. Trustpilot is just for companies that have interactions with customers, and it would be absurd if you could review companies you have never interacted with. Please reach out if you want to solve your terrible service.