My assistant was Anne. Despite system changes and My login issues she was very informative about what changed since I'd been away from the platform. I tell you, Hanko lives up to it reputation as t... See more
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See what reviewers are saying
My support chat named Buddy was very helpful. He was able to explain to me what I was doing wrong and how to create a solution to my question. Once I was able to make my deposit successfully Buddy suc... See more
I have made deposits and withdrawals with this broker. Everything is smooth so far and although the spreads are really high for swap-free accounts, i could still execute my trading strategy. Hope to c... See more
Hi I needed so much help finding a deposit and Michael helped me out It took hours and hours to find it but he never gave up I am so grateful for his hard work and continued support Thank you Michea... See more
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Support has been very responsive even…
Support has been very responsive even on a sunday!
Mike was extremely helpful with solving…
Mike was extremely helpful with solving some of my issues considering I’m a smaller account I can appreciate the attention even knowing I’m a smaller account trading with hanko and the most recent updates have made it a much more pleasant experience
Anne gave me fast and great service…
Anne gave me fast and great service problem was corrected within minutes Thankyou so much.
Anne did an exemplary job of assisting…
Anne did an exemplary job of assisting me with clearing up an issue this morning. Top tier!
ANNE was great
ANNE was great, knew her stuff, educated me respectfully and I wish all reps were like her! Thank you again!
Great Customer Service And Great…
Great Customer Service And Great Experience Overall With My Trading. I am always paid right away.
Mike is great guy always available to…
Mike is great guy always available to solve any issues. Thanks Mike
Mike quickly and efficiently assisted…
Mike quickly and efficiently assisted me, getting me into my account.
Amazing customer service
Amazing customer service, fast deposit and withdrawal. Low spreads and commission. MICHAEL always answer all my questions and slove my problems, definitely recommend. :)
Very Good Broker with Great Customer…
Very Good Broker with Great Customer Support
Great service
Great customer service. Also responding time is fast. Very satisfied
Needed help with my account
Needed help with my account, reached out to the live chat and ac actual agent responded right away.
Name of agent is Mike :)
They are always amazing
They are always amazing. Help is quick and accurate. Anne helped me today and saved me funds from a mistake I did. They are always amazing with their customer service ♥️
I was having trouble getting into my…
I was having trouble getting into my account with the app but Mike helped me all the way to restoring my account.
Support was really quick and efficient…
Support was really quick and efficient in response time! I had Mike as my support, and I must say he was able to gather my information and resolve my issue at hand with no problem at all. Hanko support overall is where you want to be at in terms of a platform that cares about their customer experience!
So far so good
So far so good. I have traded every account type that they have and the professional account is the way to go. You have to deposit a minimum of $1,000 but it has perfect execution and low fees. Anyone saying anything about slippage or execution problems has not used the professional account
I had the chance to receive live chat, great and fast service!!!!
I had the chance to receive live chat assistance with Michael. He helped make my withdrawal process smooth and gave me great info. So now i know how to withdraw fast and easy.
My request was done quickly and…
My request was done quickly and efficiently by Anne. I really enjoy this broker.
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