HANOS Reviews 47

After more than 25 years of working together, it's incredibly disappointing to see the relationship end in complete silence. We informed the company about the closing of our new Restaurant and Deli in Amsterdam via email—no reply, no acknowledgment, not even a simple goodbye.

Their customer service, if it exists at all, has shown a complete lack of professionalism. During the COVID years, they failed to apply the agreed wholesale prices, consistently overcharging us. Despite multiple requests and reminders, the issue was never properly addressed, and the overpaid amount was never refunded.

The account manager was practically nonexistent, and our long-term partnership was treated as if we were just another account number. It's disheartening to be met with such indifference after decades of loyalty.

Not a nice place to work, they don’t treat workers good , they only give you first, second and maybe third contract, after that find a silly excuse to fire you ,,, if you are looking for stability don’t work with them especially the one in Haarlem

This place is absolutely amazing! The best customer service and supplier relations I have ever had! Their staff is so kind, helpful, and supportive. They walk you through everything, answer every question, and even check in occasionally just to make sure everything is good. We bought and opened our business in just a month, which is very difficult, and we could not have done it without their help. If you guys see this, thank you Mr. Qari, you have been an outstanding and we cant thank you enough.