HANXReviews 

933
TrustScore 3 out of 5

3.2

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Rated 2 out of 5 stars

Nice marketing- but the advertised sustainability of those condoms should not come at the detriment of their first and foremost function: safety. They are very tight and keep breaking. Sorry, with t... See more

Rated 5 out of 5 stars

The team are so passionate about the products and focused on personal pleasure. The products are so lux and such a joy to use on my own and with my partner. The lube, condoms and Cindy allow for fun l... See more

Rated 1 out of 5 stars

HANX Libido lift. Only tried one sachet, mixed with Lemonade taste okay, but very grainy. Had absolutely no effect whatsoever 😕 Woke up the next morning with an horrendous headache and feeli... See more

Company replied

Rated 5 out of 5 stars

Unbelievable! What an incredible difference these little satchets make. 30 years of anti depressants made me feel chemically castrated then these little beauties came into my life. My partner was... See more

Company replied

Company details

  1. Toiletries Store
  2. Health and Beauty Shop
  3. Online Pharmacy
  4. Vitamin and Supplements Store
  5. Weight Loss Service

Written by the company

We think it’s time to properly join the dots of our major health milestones - hormones, stretch marks, hot flashes and all. Wherever you're at, we’re here to help you have a happy, healthy life.


Contact info

3.2

Average

TrustScore 3 out of 5

933 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 41% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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3.2

All reviews

(933)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent products all round

Excellent products all round. Fantastic customer service. Highly recommend

April 4, 2024
Unprompted review
HANX logo

Reply from HANX

Hi Henry,

Thank you for your wonderful 5* review, we're glad HANX products are working for you.

All our best,
Team HANX 💓

Rated 5 out of 5 stars

Love the packaging and the product

Love the packaging and the product. Smells good and works great.

March 19, 2024
HANX logo

Reply from HANX

Hi Josh,

Thank you for your wonderful 5* review, it truly means so much to us, and we're glad HANX products are working for you.

Have a great rest of your day,
Team HANX 💓

Rated 4 out of 5 stars

mostly good experiences

Have had mostly good experiences with Hanx products I have used (Large & Regular Condoms and Lubricant). One condom did split, but after quite a long intense session so didn't surprise me that much.

4 out of 5, as I am noticeably less sensitive when wearing Hanx condoms, they do not appear to be as ultra-thin as other thin condoms I have used (Durex or EXS). Helps me last longer, but usually have to take it off if I want to finish.

March 29, 2024
Unprompted review
HANX logo

Reply from HANX

Hi J,

Thank you for getting in touch.

Regarding your experience, we want to emphasise that HANX condoms undergo rigorous testing, and are certified with the CE mark, which means they conform to European health and safety standards, plus FDA approval in the US.

Whilst splitting is rare, it is recognised as an occasional occurrence under international regulations, which reflect that as condoms can from time to time, split or break under different circumstances as they are made from a natural material, latex.

Please contact us at hello@hanx.co.uk for support with your recent purchase.

All our best,
Team Hanx

Rated 5 out of 5 stars
HANX logo

Reply from HANX

Hi Pat,

Thank you for your wonderful 5* review, it truly means so much to us, and we're glad HANX products are working for you and your partner.

Have a great rest of your day,
Team HANX 💓

Rated 5 out of 5 stars

The BEST condoms, end of.

Delivery took a little longer to arrive than I expected but other than that all good. Discreet packaging, obviously. My partner and I have to use condoms because hormonal contraception was messing her up too much. We've tried just about every brand and style out there and these are the best condoms by a mile — they're the least likely to split, the smell is light and neutral, but most importantly they feel amazing, to the point where sometimes we think it must've split it feels that good, but we check and it hasn't. I know a lot of the marketing is female-focused but honestly this is the most fun a man can have with a condom on, and maybe they should try selling the fact it feels like you're not wearing one at all to women and their male partners. It puts the big brands (Durex, Skyn, Trojan, etc), including their thin-feel versions, to total shame. I'm never buying any other brand again.

December 27, 2023
HANX logo

Reply from HANX

Hi Will,

Thank you for your wonderful 5* review, it truly means so much to us, and we're glad HANX products are working for you and your partner.

All our best,
Team HANX 💓

Rated 5 out of 5 stars

I enjoy the products that Hanx offers

I enjoy the products that Hanx offers, and they are priced reasonably- because of this it is my go-to site for sex-related things.
Friendly customer service too!

March 4, 2024
Unprompted review
HANX logo

Reply from HANX

Hi MB,

Thank you for your recent 5* review, it truly means so much to us, and we're glad HANX products are working for you.

All our best,
Team HANX 💓

Rated 5 out of 5 stars

Fantastic products and customer service

I have used hanx for a few years now, these are the best condoms I've used,comfortable and with a good level of feeling. On top of excellent products, the team at hanx also gives brilliant customer service. I will be using this company for a long time to come. (No pun intended) :)

March 13, 2024
Unprompted review
HANX logo

Reply from HANX

Hi Mr Cutt,

Thank you for your wonderful 5* review, it truly means so much to us, and we're glad HANX products are working for you.

All our best,
Team HANX 💓

Rated 2 out of 5 stars

Not as good as I remember

I have used hanx once before, a few years ago, and I remember them being the best condoms I've ever used. This time around, they weren't great. Fiddly to unroll. Feels very small, to the point of discomfort. Not particularly lubed up. And to top it off, had one split (though I guess this happens, and they're all tested properly).

March 10, 2024
Unprompted review
HANX logo

Reply from HANX

Hi Jacob,

Thank you for getting in touch.

Regarding your experience, we want to emphasise that HANX condoms undergo rigorous testing, and are certified with the CE mark, which means they conform to European health and safety standards, plus FDA approval in the US.

Whilst splitting is rare, it is recognised as an occasional occurrence under international regulations, which reflect that as condoms can from time to time, split or break under different circumstances as they are made from a natural material, latex.

Please contact us at hello@hanx.co.uk if you would like further support with your recent purchase.

All our best,
Team Hanx

Rated 5 out of 5 stars

Wow, Cindy!

Wow! What product, what a company!!
Took a while to recieve my Cindy due to problems with the delivery company. Olivia at Hanx was fantastic! Very responsive and efficient!!
Would highly recommend both the product and company!!
P.s You'll be surprised how quickly it works for you!!🙈

February 29, 2024
Unprompted review
HANX logo

Reply from HANX

Hi Km,

Thank you for your recent review.

It truly means so much to us, and we're glad HANX products are working for you.

All our best,
Team HANX 💓

Rated 1 out of 5 stars

Condom split

Sorry had high hopes for these condoms, wouldn’t say they feel any different / better than some durex ones and the hanx condom split, so left me having to get the morning after pill so yeah not impressed

January 23, 2024
HANX logo

Reply from HANX

Hi Amy,

Thank you for getting in touch.

Regarding your experience, we want to emphasise that HANX condoms undergo rigorous testing, and are certified with the CE mark, which means they conform to European health and safety standards, plus FDA approval in the US.

Whilst splitting is rare, it is recognised as an occasional occurrence under international regulations, which reflect that as condoms can from time to time, split or break under different circumstances as they are made from a natural material, latex.

Please contact us at hello@hanx.co.uk for support with your recent purchase.

All our best,
Team Hanx

Rated 5 out of 5 stars

Excellent comms and delivery

Great team to deal with will be back again

January 22, 2024
HANX logo

Reply from HANX

Hi Shane,

Thank you for your recent review.

It truly means so much to us, and we're glad HANX products are working for you.

All our best,
Team HANX 💓

Rated 5 out of 5 stars

Helpful and clean

Very good product, without all the nasty ingredients. Have bought several times and will continue.

January 22, 2024
HANX logo

Reply from HANX

Hi Stephen,

Thank you for your recent review.

It truly means so much to us, and we're glad HANX products are working for you.

All our best,
Team HANX 💓

Rated 1 out of 5 stars

Not a fan of these products

February 15, 2024
Unprompted review
HANX logo

Reply from HANX

Hi there,

Thanks for getting in touch, we're sorry to hear that you haven't been satisfied with your experience so far.

We couldn't identify your order. Please email hello@hanx.co.uk with your order number and quote “TP” in the subject line so we can identify you and one of the team will get back to you as soon as possible.


All our best,
Team Hanx

Rated 4 out of 5 stars

great little toy

easy to use perfect

January 24, 2024
HANX logo

Reply from HANX

Hi Amanda,

Thank you for your recent review.

It truly means so much to us, and we're glad HANX products are working for you.

All our best,
Team HANX 💓

Rated 5 out of 5 stars

Silky smooth and easy to use.

Second time buying this lube, it’s the best we’ve tried by far with a great texture and the bottle looks good too. Easy to use, smooth, no smell and doesn’t leave me itchy or sore even though I have quite sensitive skin. Highly recommend it and HANX as a company in general-their condoms and Cindy are fantastic too!

January 22, 2024
HANX logo

Reply from HANX

Hi K,

Thank you for your recent review.

It truly means so much to us, and we're glad HANX products are working for you.

All our best,
Team HANX 💓

Rated 5 out of 5 stars

Well engineered lube

January 22, 2024
HANX logo

Reply from HANX

Hi Alex,

Thank you for your recent review.

It truly means so much to us, and we're glad HANX products are working for you.

All our best,
Team HANX 💓

Rated 4 out of 5 stars

Cindy

I bought the Cindy, it’s a great little toy- does everything it says in the leaflet, very small and powerful, the only negative it the edges on the lip sucker/vibrator bit it a bit hard, sharp almost and can be quite uncomfortable.
Customer service is excellent. Overall a great little toy.

February 2, 2024
Unprompted review
HANX logo

Reply from HANX

Thank you for your recent review.

It truly means so much to us, and we're glad HANX products are working for you.

All our best,
Team HANX 💓

Rated 1 out of 5 stars

2 of the 10 condoms we used split…

2 of the 10 condoms we used split resulting in me having to get the morning after pill

January 2, 2024
HANX logo

Reply from HANX

Hi IP,

Thank you for getting in touch. Regarding your experience, we want to emphasise that HANX condoms undergo rigorous testing, and are certified with the CE mark, which means they conform to European health and safety standards, plus FDA approval in the US.

Whilst splitting is rare, it is recognised as an occasional occurrence under international regulations, which reflect that as condoms can from time to time, split or break under different circumstances as they are made from a natural material, latex.

I understand our customer services team are in touch with you to support with your query.

All our best,
Team Hanx

Rated 5 out of 5 stars

Fast delivery

Fast delivery, discrete, and above all does exactly what it claims to do (again and again and again ….)

December 28, 2023
HANX logo

Reply from HANX

Hi Andrea,

Thank you for your recent order experience review.

We're glad HANX products are working for you!

All our best,
Team HANX 💓

Rated 5 out of 5 stars

Never switching back!!!

Been using these for almost a year and they are so much better than the usual brands. They are more comfortable, don't smell and I've had no uti symptoms since using them. They are also very affordable and have nice packaging. I'll never switch back!

December 28, 2023
HANX logo

Reply from HANX

Hi Emily,

Thank you for your recent order experience review.

We're glad HANX products are working for you!

All our best,
Team HANX 💓

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