I see that my order is blocked. It is in the second city from my address and they says my address is wrong. I checked and I add correct address. Now is see too that the delivery company is trying to g... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ik had de mountain river starter kid gekocht en vond het een super goede cbd vape. Vroeger andere vape toestellen gehad maar altijd na een tijd problemen met lekkage of bij het vapen een beetje vape v... See more
Company replied
"Highly recommended! Communication with the seller was excellent, and ordering was straightforward. The items arrived relatively quickly (could be even faster). When I received the package, it was... See more
Company replied
Wicked pen, charge lasts forever and takes very little time to recharge. I'm impressed with the quality - though what I really need now is a smell proof bag to keep it in because the cartridge c... See more
Company details
Information provided by various external sources
Don't worry, be Happease.
Contact info
Czech Republic
- info@happease.me
- happease.me
4.6
Excellent
273 reviews
Replied to 50% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Don't get support from Happease
June 3, 2021
Reply from Happease
We are very sorry you experience something bad with us. Please send your complain at contact@happease.me and we will take care of you
Reply from Happease
Merci beaucoup CBDEAL
Wicked Pen
Wicked pen, charge lasts forever and takes very little time to recharge. I'm impressed with the quality - though what I really need now is a smell proof bag to keep it in because the cartridge can get pretty potent.
Website and ordering experience was smooth: they even text to offer same day delivery locally which was really unexpected but welcome... I'd like more information available on the site though - for someone new to their product line, it would be difficult to know exactly why you should buy their products.
However, very glad I did.
I'll be trying more liquids for sure.
March 23, 2021
All is fine ......but
All is fine : the vaping carts and the sublingual oils. Very small « hic » : the pen stops charging well quite quickly (too quickly). I have many others so I managed. But it’s a small detail however.
A fine team. Very secured and rapid delivery. Thanks.
Change subject : need legal advices. If you know someone serious who knows his lessons. Have a great day. Regards. Phil. 💚✌️✌️
March 16, 2021
Best tasting CBD oil you’ll find.
I lived in LA for four years and therefore have had a LOT of CBD oil (available at almost every coffee spot, bar etc). The Happease oil is the tastiest I’ve ever had, I find the relaxation benefit, especially after exercise, is amazing. Thank you guys!
March 12, 2021
Unprompted review
Reply from Happease
Thank you so much for your wonderful review! We're thrilled that you enjoyed our products and we appreciate your support.
Amazing products from an awesome team
Amazing products from an awesome team. You can really taste and feel the dedication and love put into their products. The oils in particular are delicious and worth every cent. THANK YOU GUYS! : )))
March 12, 2021
Unprompted review
Disposable pens don't work
I ordered three disposable CBD pens. I never got an email about the order, but I got one from the shipping company, so I thought that would be fine. I received the order, and only one of the pens seems to work 100%, one didn't work at all and the other one worked for a total of 10 puffs before it stopped working and the red light started flashing.
I emailed happease, at no avail.
UPDATE:
I got an almost immediate response to my comment. The people at Happease were awesome and offered to sort this out by sending a replacement (of the most up-to-date version), which arrived today.
They we understanding, and really helpful, I definitely recommend giving it a go.
March 10, 2021
Reply from Happease
Dear Nádia,
We are very sorry for your bad experience with our products.
Our global sales director has already tried to call you a couple of times this morning and I believe he has sent you an sms.
Our priority is you, and all our customers being happy and in love with our products so, as the CEO of Happease I am truly sorry you had this bad experience and I want to turn the situation around for you.
Today we will be sending you our newest, rechargable vape kit and also a duel pack of cartridges for free - a rechargable pen, charger and 3 cartridges on us to again say sorry.
We really value your business, custom and trust this will make you believe in us and our products again. We hope this will make you happy and continue to believe in us and our future together.
Once again sorry and thank you for the business:
Stay safe, be Happease.
Solid
Solid. excellent products, best in market as far as i have found.
March 10, 2021
Unprompted review
I bought 2 vapes with banana kush and…
I bought 2 vapes with banana kush and zkitlez, taste is amazing, vape pen looks nice and I smoked all cartridge and pen still working without any charging, nice product
February 25, 2021
Unprompted review
Happease - Valuing Voices and Diversity of Experience
I recently ordered some cartridge refills for my CBD Vape Kit. I had some questions following that order and promptly received an email reply from the Global Sales Director who made themselves available for a telephone conversation to answer any questions I might have. Not only were they generous with their time and attentive, but they showed a care and concern about the quality of their products and the experiences of their customers. As a disabled person, I spoke about how Happease's vaping system was a reliable way to manage aches and pains, while also serving as a sleep aid. I appreciated the dialogue because it made me feel valued, but more importantly, it centred my unique experience as a user of the products. I highly recommend Happease's products and can't say enough about the attention to detail they give in valuing the voices and experiences of their customers. Thank you for sharing a wonderful product!
February 25, 2021
Unprompted review
The best formulated CBD products in the…
The best formulated CBD products in the market! Can’t be better than that. Highly recommended
February 25, 2021
Unprompted review
Wow very amazing vapes and oils
Wow very amazing vapes and oils, I was really impressed and surprise by the taste of the oils and effects of the vapes.
February 25, 2021
Unprompted review
Excellent products
Excellent products, service and delivery, will be recommending to others.
February 22, 2021
disposables
Firm pen, fits well in hand, did not overheat and the battery lasted longer than the oil inside. All in all, it was a pleasant relaxing experience that I want to repeat. Especially loved the scent.
February 10, 2021
For Happease even sky aint no limit ;)
January 13, 2021
I’m in love!
I have 2 cbd oils 30% “relax” and “sleep” and it’s an excellent choice for relaxation! I use it every night before sleep and every morning I feel well rested and wake up even earlier and easier! Absolutely worthy price: friendly service, high quality and fast delivery❤️ You have my recommendation, thank you❤️
December 23, 2020
Reply from Happease
Thank you really much for your warm words. We appreciate you.
Best wishes,
The Happease Team
Reply from Happease
Thank you Nikola. Here to serve you :)
The absolute best
The absolute best - Happease products speak QUALITY!
Bonus point: great customer service and support. Highly recommended!
December 9, 2020
Reply from Happease
One of our best customer <3
Reply from Happease
Pleasure to serv you Maa'm
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.