Happy Sofas Reviews 

26
TrustScore 2.5 out of 5

2.7

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Rated 2 out of 5 stars

Ordered on the 26th of March, sent 2 emails chasing the delivery date and so far zero response from the company. I would just like to know if I will receive the item someday. This is ridiculous for an... See more

Rated 3 out of 5 stars

Very happy with my new sofa although after being told to expect the sofa at 4pm on Saturday and not receiving til after midnight is unacceptable. I missed my works Christmas evening out waiting for d... See more

Rated 5 out of 5 stars

Purchased the Sofa from Happy Sofas. Don’t normally write reviews but as I have seen some negative comments thought I’d give my experience. Immediately had a call asking was it the correct Sofa and... See more

Rated 1 out of 5 stars

Terrible delivery of sofas - three days late, having being promised that the two previous days were a one off - finally the delivery men turn up at 10.45pm on a Monday night!! Leaving at a cool 11.... See more


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2.7

Poor

TrustScore 2.5 out of 5

26 reviews

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2.7

All reviews

(26)

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Rated 5 out of 5 stars

Excellent purchase

Purchased the Sofa from Happy Sofas.
Don’t normally write reviews but as I have seen some negative comments thought I’d give my experience.
Immediately had a call asking was it the correct Sofa and colour. Sofa delivered within 2 weeks. Excellent customer service. Called me to confirm delivery date and also called on the day to give more accurate time. Excellent value for money and top quality. Sofa exactly what was advertised. Absolute bargain 5 stars

August 19, 2024
Unprompted review
Rated 1 out of 5 stars

Beware of this company

Beware of this company. Sofa delivered was cheap poor quality and not at all as they described, supposed to be filled with duck feathers but was cheap polyester. We ordered through Klarna, subsequently complained requested a return and cancelled order. They collected it 20 days later. But now 3 months later they have reprocessed the original order on Klarna and a fraudulent payment taken from our bank account!! Without authorization for a sofa returned previously . Steer clear of them we are reporting them to police etc. do not trust them.

March 11, 2024
Unprompted review
Rated 3 out of 5 stars

Firstly I would like to say I'm happy…

Firstly I would like to say I'm happy with the quality of the footstool I received.
I was a little worried when the company only contacted me via WhatsApp (not email)
When the footstool arrived, the feet were not the same as the picture in the website. Eventually they sent me some metal feet (many thanks) but unfortunately, they were slightly different than the ones on there site, they were rounded at the edge, instead of being square.
I will use these feet as they almost match the sofa.
It might be an idea not to advertise the proper feet if that's not what you put on the end product.
Overall I'm happy with the build quality.

December 9, 2023
Unprompted review

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